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It was determined that the 384i will fully integrate with Encore�s PMS systems through a series of product tests and evaluations.�Becoming certified with Encore is a major achievement for the 384i. This accomplishment demonstrates that the 384i is positioned to replace some of the older systems still being used by the lodging industry,� said Nitsuko America Product Manager Michael Pataky.
The 384i automates many of the daily functions of a hotel staff through integration with a hotel�s third-party PMS and Nitsuko America�s NVM-Series Voice Mail. For example, a hotel with a cohesive PMSi system will benefit at guest check-in or check-out. As a front desk attendant checks a guest in, the NVM automatically activates a new guest voice mailbox as well as registers that extension as �checked-in� with the 384i telephone system. Upon check-out, the guest voice mailbox is automatically cleared and the extension is registered as �checked-out,� allowing the hotel�s cleaning staff to ready the room for another guest.
Toll Restriction Conversion allows the PMS or supervisor to change the Toll Restriction status of any checked-in extension. The Auto Room Scan feature automatically scans all extensions at 3:00 am and provides a report of all checked-in rooms and changes their status to �housekeeping required.�
The 384i telephone system is equipped with a built-in Hotel/Motel feature package. Either the guest or the hotel staff can enable and disable Do Not Disturb to block incoming calls to a room�s extension. The front desk attendant can send a Message Waiting indication to a guest�s extension. The hotel staff can program Room to Room Call Restriction to prevent guests from calling another guest�s extension. For better management of room usage, a hotel staff member can change the Room Telephone Status of an extension to �Room Available,� �Room Occupied� or �Room Ready to be Cleaned.� Single Digit Dialing provides guest with one-touch access to hotel services such as room service, maintenance, etc. Toll Restriction controls guests� long distance calling after check-in. A guest or front desk attendant can program an automated Wake Up Call announcement at a programmed time.
Nitsuko has been a designer and producer of telecommunications equipment since 1918 and has grown into a diversified corporation with sales in excess of $800 million worldwide.
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