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Authors Milton T. Astroff, founder and first publisher of such publications as Meetings & Conventions, Travel Master, and Training; and James R. Abbey, a professor of hotel administration at the University of Nevada, Las Vegas, and educational consultant to the Society of Corporate Meeting Professionals; share their expertise in this informative book that takes sales people through the ins and outs of convention planning.
Up-to-date exhibits and statistics give convention planners the most current resources for capturing the lucrative meetings and conventions market and then keeping it with spectacular service.
For more information or to order your copy of Convention Management
and Service, call the Educational Institute at 1-800-752-4567.
LANSING, Mich., March 1998�Case Studies in Condominium and Vacation Ownership Management, the second volume in the case studies series published by the Educational Institute of the American Hotel & Motel Association, addresses the training needs of a growing segment of the hospitality industry. The number of vacation ownership resorts in the United States has increased 38 percent since 1993, and this segment of the industry continues to gain momentum as major hotel chains and developers enter the field.
Several of the case studies in this new EI book examine the challenges faced by professionals who come to the condominium/vacation ownership field from a traditional hospitality setting. Other cases explore the unique aspects of the CVO industry, including owner/member relations and real estate issues. Case study topics include: security, marketing, housekeeping, maintenance, human resources, and conflict resolution.
These case studies were developed with the involvement and support of the members of the AH&MA�s Condominium and Vacation Ownership Committee. By sharing their expertise and stories of actual CVO management incidents, they helped EI create real-world scenarios that are a practical, lively training tool for CVO properties and hospitality programs alike.
Later this year, the Educational Institute will release a new textbook,
Condominium and Vacation Ownership Management, which will also feature
these case studies.
EAST LANSING, Mich., March 1998� The new Uniform System of Accounts for the Health, Racquet, and Sportsclub Industry, developed by the International Health, Racquet & Sportsclub Association (IHRSA) in partnership with the Educational Institute (EI) of the American Hotel & Motel Association, provides valuable assistance to clubs in evaluating their financial performance against consistently developed benchmarks.
�As
the industry continues to develop and mature, attracting financing from
increasingly sophisticated sources becomes more and more challenging,�
said Steve Schwartz of Tennis Corporation of America, who chaired the committee
that developed the new publication. �To this end, owners will want
to ensure that their own financial statements are backed by an accounting
system that represents the best practices in the industry, and that is
reliable and understandable to outsiders.�
This 200-page reference guide establishes a consistent method of financial reporting and accounting that will allow for informed comparison between club companies and accurate analysis of the health and sportsclub industry by financial institutions. The book provides the structure for the preparation and presentation of financial data in a standardized format, as well as a chart of accounts prepared in common industry language and an expense dictionary.
The recommendations set forth in this uniform system are based on a consensus of senior club industry financial executives and public accounting authorities. For new clubs, this uniform system of accounts serves as a turnkey accounting system that can be quickly adapted to the needs and requirements of the business.
For more information on the Uniform System of Accounts for the Health,
Racquet, and Sportsclub Industry, contact the Educational Institute at
1-800-752-4567.
EAST LANSING, Mich., March 1998�Satisfying guests� demands for value and quality while controlling costs and maximizing revenues is a challenge for every food and beverage manager. The newly-revised edition of Planning and Control for Food & Beverage Operations, published by the Educational Institute of the American Hotel & Motel Association, provides the information professionals need to make decisions that positively impact guest satisfaction and the bottom line.
The 1998 edition of Planning and Control features case studies developed with food and beverage professionals; updated exhibits, problems, and formulas that reflect current prices, automation, and computer systems; and web site listings of value to those working in professional food service.
Topics of discussion include: operations budgeting and cost-volume-profit analysis; calculating actual food and beverage costs; control analysis, corrective action, and evaluation; and preventing theft of revenue.
Author Jack D. Ninemeier, Ph.D., CFBE, CHE, is a professor at The School of Hospitality Business at Michigan State University.
For more information on Planning and Control for Food & Beverage Operations, contact the Educational Institute at 1-800-752-4567.
Established in 1952 as a nonprofit educational foundation of AH&MA, the Educational Institute is the world�s largest hospitality communication resource center, providing quality training and educational materials for the hospitality industry.
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