News for the Hospitality Executive
Rezidor Hotel Group Appoints Susan Mason
MINNEAPOLIS (April 08, 2013) - Carlson Rezidor Hotel Group, one of the world’s largest and most dynamic hotel groups, today announced the appointment of 28-year Carlson Rezidor veteran Susan Mason as vice president, Franchise Operations, Radisson, Americas, effective April 15, 2013. She will report to Javier Rosenberg, chief operating officer, Radisson, and executive vice president, owned and managed hotels, Americas.
“I am delighted that we identified such a strong internal candidate with a solid hotel operations background and Radisson brand knowledge for the position,” said Rosenberg. “Susan has intimate knowledge of our systems and strengths and, for the past seven years, has been focused on driving results and compliance in the franchised organization. I am confident that in her new role Susan will contribute to ensure we continue to drive results and push forward in our goals as outlined in Ambition 2015.”
Mason’s key responsibilities will include overseeing operating performance and brand consistency for more than 100 franchised hotels. She is a key player in executing Ambition 2015, Carlson Rezidor’s strategy to reposition and elevate the Radisson brand in the Americas by upgrading the existing portfolio through major renovations and driving revenue and market share.
Mason began her career with Carlson as an executive housekeeper in 1985, and was promoted through the ranks, serving in almost every area of hotel operations, including manager of guest services, executive assistant manager and general manager. Her operations roles have included Radisson properties in North America and Europe. In 2006, she was promoted to regional director of brand business for Radisson. Three years later, she was named senior regional director, Radisson, her most recent position.
Mason is a trained facilitator and a certified hotel administrator (CHA). She holds a bachelor’s degree in hotel and restaurant management from the University of Wisconsin – Stout.
About Carlson Rezidor Hotel Group
Carlson Rezidor Hotel Group is one of the world’s largest and most dynamic hotel groups. The portfolio of the Carlson Rezidor Hotel Group includes more than 1,300 hotels in operation and under development, a global footprint spanning 100 countries and territories and a powerful set of global brands (Radisson Blu, Radisson®, Park Plaza®, Park Inn by Radisson, Country Inns & Suites By CarlsonSM and Hotel Missoni). In most of the group’s hotels, guests can benefit from the loyalty program Club CarlsonSM, one of the most rewarding loyalty programs in the world. Carlson Rezidor Hotel Group and its brands employ more than 80,000 people.
Carlson Rezidor Hotel Group is headquartered in Minneapolis, Minn., and Brussels, Belgium. http://www.carlsonrezidor.com
Carlson Rezidor Hotel Group, Americas
+1 (763) 212-8129
Rezidor and SM Hotels Open the 204-room New Build Park Inn by Radisson
Davao, Philippines / March 2013
Rezidor Asia Pacific and Panorama Group Enter Joint Venture in
Indonesia; To Develop 20 Radisson and Park Inn by Radisson Hotels in
Indonesia Over the Next Seven Years / March 2013
Rezidor Hotel Group Increases Presence in Caribbean and South America;
Recently Opened Park Inn by Radisson San Jose, Costa Rica with Five New
Hotels Under Development in the Region / February 2013
Rezidor Hotel Group Launches $17 Million Renovation and Conversion of
the Circa 1926 Radisson Plaza - Warwick Hotel Philadelphia; The
301-room Radisson Blu Warwick Hotel Philadelphia Will Open in
Pennsylvania by Late Summer 2013 / February 2013
to Open the 379-room Radisson Blu Sheremetyevo Airport Hotel, Moscow; A
Q2 2014 Opening is Planned for the Hotel Owned by the Norwegian Company
Wenaasgruppen / February 2013
Opens the 154-room Radisson Blu Hotel, Maputo in Mozambique /
Hotel Group to Open the 508-room Radisson Blu Resort Beach Resort &
Spa in Sochi, Russia in Q4 2013 / December 2012
Hotel Group Opens the 508-room Radisson Blu Resort & Congress
Centre, Sochi in Russia and the 142-room Radisson Blu Hotel, Nantes in
France / November 2012
Hotel Group to Rebrand Two Existing Properties in Dortmund and Bremen,
Germany to Radisson Blu Brand; The 190-room Radisson Blu Hotel Dortmund
in January 2013 and the 235-room Radisson Blu Hotel Bremen in June 2013
/ November 2012
Rezidor Hotel Group Appoints Gwenn Feliciano as Director of Sales and
Marketing for the 252-room Radisson Blu Resort, Marina & Spa on St.
Martin / October 2012
$10 Million Renovation Complete Carlson to Re-open the 252-key Radisson
Blu Resort, Marina & Spa on St. Martin / December 2011
Jalbert Named as General Manager for the Radisson Blu Resort, Marina
& Spa on St. Martin; Manon Castelin Joins as Senior Sales Manager
Serving France, Italy and Benelux / November 2011