1.    User Friendly
VirtualHotel is a simple and intuitive system, that puts guests in control of their stay without any explanation or tutorials required. Room service orders, restaurant reservations, spa treatments, concierge services, private web browsing, housekeeping requests, local information, weather forecasts, and future reservations can all be accessed with just the touch of an icon when using VirtualHotel.

2.    Easy Ordering
With just a tap, guests are intrigued with images of service that entice them to place orders. Services can be requested and orders placed at a time that suits guests, driving further comfort and convenience. Simple service-ordering is inviting; the more services ordered the more revenues will be generated by the hotel.

3.    Real-time Information
Actively promoting and reminding guests of events, promotions or any other information relevant to their stay makes them appreciative, and shows them that the hotel cares about delivering a stellar experience. VirtualHotel promotes in-house events and on-site specials, sends targeted messaging to guests, encourages parents to take advantage of Kids Clubs where applicable, makes tour arrangements, delivers interactive maps, facilitates online airline check in, connects guests to the various social media channels, fulfills pre-arrival requests, sells hotel merchandise and much more.

4.    Multi-Platform
Designed for the leading tablets and mobile phones, VirtualHotel lets guests explore everything a hotel has to offer from the comfort of their rooms or on the move from their mobile devices. Struggling to keep the business center manned or operating? VirtualHotel is an ideal alternative. Unsure about providing in-room computing? VirtualHotel replaces the need to add bulky in-room computers that require installation and costly ongoing maintenance and support. VirtualHotel puts all services in the palm of your guests hands easily and cost-effectively.

5.    Instant Messaging
Hotels that provide in-room tablets are adding a new level of communication to their guests with allowing the guests to provide feedback in real time - a great tool to improve service recovery

6.    In-Room Shopping
Offering in-room Internet access on a web-enabled tablet device also is allowing guests to conveniently purchase any goods or services offered by the hotel from the comfort of their rooms, adding more convenience and driving more revenue.

7.    Multi-Lingual
VirtualHotel helps guests explore their options in their preferred language, increasing engagement. VirtualHotel supports multiple languages to help remove language barriers and enhance communication with the hotel for all nationalities.

8.    Up-to-Date Information
Digital information, rather than printed copy, is not only greener, it can be updated at a moment's notice to bring the latest information to the hotel guest. Because content is king, making sure that the information is relevant and up-to-date is critical to guest satisfaction. VirtualHotel eliminates the need for the hotel to prepare and print costly in-room collateral materials that are difficult to update. Hoteliers can easily make changes to the design, products, options, languages and prices in real-time without impacting the guests' use of the service. Content can be updated on a daily basis in real time. This not only drives onsite revenues, but it enhances the ability for travelers to purchase items long after they have left the property.

9.    Tracking Service Delivery
With VirtualHotel all requests are tracked from the moment they are placed. The system's intelligent service delivery tool ensures that all guest requests are delivered to the correct department immediately, and alerting management if there are any delivery delays. Putting the hotel in control of service before, during and after a guests stay at the hotel is the true essence of hospitality.

10.    Enhanced Experience
VirtualHotel inspires guests to make the most of their stay with useful information about the area, its history and nearby attractions with the option to place reservations or purchase services offsite while still being on premises.