March 18, 2013: Leading UK interactive hospitality technology creator, iRiS Software Systems, has recently launched iRiS Manager, a central control framework that allows hotels to manage all individual iRiS guest service applications from one platform.
 
iRiS Manager supports and integrates all existing iRiS applications including F & B Suite, F & B Lite, iRiS Guest Valet and Mobile Valet, which allows guests to download information on to their own smart-phone or tablet, plus iRiS Bar and the recently launched iRiS Lobby.   Additional apps are in development.
 
iRiS Manager’s Content Management function offers full control of all content across all the existing iRiS applications.  It is highly flexible and easy to use, and offers the ability to customise the content and to update information in real time, all from one administration point.
 
A sophisticated Language Management system is fully integrated with a specialist translation agency, allowing hotels to communicate clearly with guests in any language.  Other key functions include order and request processing, alert and messaging notification and sophisticated metrics reporting capability that provides management with invaluable performance data plus insights that can open up advertising and promotional opportunities.


Says iRiS CEO Jason Jefferys: “This is an exciting development that enables hotels to control all the iRiS guest applications from one central content management system.  Innovation, ease of use and efficiency under one roof.”
 
About iRiS Software Systems  
London-based iRiS Software Systems Ltd (www.irisvalet.com) is an award-winning interactive guest services application creator, providing apps designed for hotels, cruise lines and restaurants. 
 
The iRiS applications are designed to improve the guest experience, increase revenues and reduce costs, improve communications between guests and staff and provide a smart marketing tool.  Both tablet and mobile phone applications are available.
 
iRiS Valet is the award-winning, interactive, multi-lingual guest services app.  The iRiS F&B Suite is a world-leading multi-lingual, digital menu, sommelier and bar application.

• More than 150 hotels worldwide currently work with iRiS Software Systems' applications
• Luxury hotel group, Kempinski Hotels has selected iRiS Software Systems as its preferred guest services technology provider and is installing iRiS applications across much of its worldwide network
• iRiS works with other major hotel brands including, Mandarin Oriental, Orient Express, Renaissance, Starwood, Hilton, Accor and Ritz Carlton, as well as with a number of independents
• iRiS has representation across every continent with major offices in UK, USA and Asia
• Countries with iRiS installations include: USA, Canada, UK, France, Germany, Austria, Hungary, Mauritius, Switzerland, China, Thailand, Singapore, Russia, Dubai, Abu Dhabi, India, Kenya, Malta, Turkey, Qatar and Australia
• iRiS won the Travolution 2012 Technological Innovation Award for its market-leading, multi-lingual, interactive iRiS Valet application that allows guests to view hotel facilities and book services at the touch of a button