News for the Hospitality Executive |
CINCINNATI – March 20, 2013 – Marriott International has named Renaissance Indianapolis North in Carmel, Indiana the No. 1 hotel in the Renaissance brand for event satisfaction. Marriott International analyzes its properties’ event satisfaction scores throughout the year. At the end of 2012, the hotel scored the highest out of 81 Renaissance hotels in the U.S. Renaissance Indianapolis North Team
The
rankings are comprised of results from event surveys
that include meeting facilities, sales partnering to achieve a
successful
event, sales service, operations and overall service throughout the
customers’ event. “The staff in general at the Renaissance goes out of their way to make sure you know you are an honored guest or client and create an atmosphere where the client is set up to succeed. As the planner of the meetings, I couldn't be happier with the service I receive” said meeting planner Sarah Killion. The hotel also ranked in the top 10% of all Renaissance hotels in the U.S. for overall guest satisfaction which is a reflection on the entire associate team at the Renaissance Indianapolis North. “Our associates are committed to guest satisfaction and service, and the rankings which reflect our guest’s feedback demonstrates the associates’ pride and dedication.” said General Manager Paul O’Connor The 263 room Renaissance Indianapolis North is located in Carmel, Indiana, the upscale northern suburb of Indianapolis at 11925 N. Meridian Street near the Carmel Arts & Design District, the Carmel Center for the Performing Arts, downtown Indianapolis, and Lucas Oil Stadium. For more information on the hotel visit www.renaisssanceindianapolisnorth.com Renaissance Indianapolis North is managed by Cincinnati based Winegardnner & Hammons, Inc. For more information about Winegardner & Hammons, Inc., visit www.whihotels.com About Winegardner & Hammons, Inc. Winegardner & Hammons, Inc. has more than 50 years as a full-service hotel management company and a reputation for progressive and successful hospitality management. The WHI owned/managed portfolio includes resorts, all-suite, extended-stay, select service, full service and conference center hotels in many diverse markets across the United States. WHI currently manages 30 hotels in the United States and is affiliated with most major hotel brands. |
Contact: Cindy Swift National Director Business Development (513) 794-2419 [email protected] Paul O’Connor General Manager (317) 816-0777 |