News for the Hospitality Executive
NEW ORLEANS, March 13, 2013 -- New Orleans' tourism industry welcomed 9.01 million visitors in 2012, record numbers not seen by the city in nearly 10 years. Total visitor numbers increased by three percent, or 255,027 from the number of visitors in 2011 (8.75 million.) The 9.01 million visitors spent $6 billion, a nine percent or $512 million increase over 2011 and the highest spending in the city's history, according to a study released today.
The 2012 New Orleans Area Visitor Profile study, completed by the UNO Hospitality Research Center for the New Orleans Convention and Visitors Bureau (CVB) and New Orleans Tourism Marketing Corporation (NOTMC,) represents a milestone.
In 2003, New Orleans welcomed 8.5 million visitors, who spent $4.5 billion. The year 2004 was a record-breaking year, with 10.1 million visitors and visitor spending totaling $4.9 billion. After Katrina, visitor numbers dropped to 3.7 million in 2006, with $2.8 billion in visitor spending. Due to the efforts of the New Orleans CVB and the NOTMC, visitor numbers increased to 7.1 million in 2007 with $4.8 billion in spending. Numbers increased in 2008 and 2009, ultimately reaching 8.3 million visitors and $5.3 billion in spending in 2010.
Seventy-three percent of the respondents who offered open-ended comments in 2012 provided positive feedback about the city; 49.9 percent of them plan to return or recommend New Orleans to others.
Mayor Mitch Landrieu said, "The continued growth of both visitor numbers and spending is a reflection of the hard work of our hospitality industry. I feel confident that we will continue the upward trajectory as we work toward the goal of welcoming 13 million visitors by 2018."
All key indicators increased in 2012, compared to 2011:
"The results from 2012 illustrate that all parts of New Orleans, from Magazine Street to Bywater, from Mid-City to Algiers is welcoming visitors to our city and seeing more and more benefit from our marketing efforts," said Mark Romig , President and CEO of New Orleans Tourism Marketing Corporation. "The hospitality industry is working solidly together, and with a city administration that gives its full support to continue this upward trend of visitation, we will continue to build more jobs and small business opportunities for our community."
"The results of the visitor study show that our visitors want to enjoy the full breadth of what New Orleans has to offer. They are taking part in numerous activities and visiting several attractions throughout their stay," said John Williams , PhD, Interim Dean, College of Business Administration at the University of New Orleans. "New Orleans is now recognized as a destination that offers an extraordinary experience every day of the year."
The University of New Orleans Hospitality Research Center is a collaborative effort of the University of New Orleans' Division of Business and Economic Research (DBER) and the Lester E. Kabacoff School of Hotel, Restaurant and Tourism Administration (HRT). Its function is to provide a variety of research services to hospitality, travel and tourism organizations. The HRC has been producing reports similar to this visitor study since 1997.
The New Orleans Tourism Marketing Corporation is the City of New Orleans' official leisure travel promotion agency created to foster jobs and economic growth by developing the tourism industry in New Orleans. NOTMC is publicly funded and provides year-round online marketing, advertising, public relations and special event programming in order to support the growth of leisure travel to New Orleans.
About the New Orleans Convention & Visitors Bureau (NOCVB)
The New Orleans Convention & Visitors Bureau is a nationally accredited, 1,100-member destination marketing organization and the largest and most successful private economic development corporation in Louisiana. We help create $5.47 billion in new capital each year- more than any other business sector- by attracting millions of visitors, special events and conventions. The CVB and its members influence thousands of decision-makers and millions of visitors to choose New Orleans through direct sales, marketing, public relations, branding and visitor services at our New Orleans headquarters and offices in Washington, D.C., New York, Chicago, Phoenix, Paris, London, Frankfurt, Mexico City and Toronto. Consistently recognized as one of the top five CVBs in the country, the New Orleans CVB will celebrate its 53nd anniversary in 2013. For more information, please visit www.neworleanscvb.com.
New Orleans Convention & Visitors Bureau