Minneapolis
| March 25, 2013
Country Inns & Suites
By CarlsonSM, a leading upper midscale hotel brand known
for its
outstanding service culture and complimentary amenities, honored its
2012
top-performing hotels, general managers and employees at the brand's
2013
Business Conference held recently at FontaineBleau, Miami Beach.
Following are
highlights of the top award winners.
2012 Hotel of the Year
Country Inn & Suites By Carlson, Pineville, Louisiana
was named the brands 2012 Hotel of Year. Country Inn & Suites,
Pineville
has achieved outstanding performance in guest satisfaction, employee
engagement
and revenue generation and is ranked number one by TripAdvisor for all
hotels
in its market.
2012 Employee of the Year
Duane Hitchcock, shuttle driver from the Country Inn & Suites By
Carlson,
Cape Canaveral, Florida was named the 2012 employee of the year. Mr.
Hitchcock
has received over 1,245 positive recognitions through Medallia guest
surveys
and Trip Advisor. He is a recipient of the Be Our Guest Gold pin, the
brands
highest employee honor for guest recognition.
2012 General Manager of the Year
Ed Wilson, General Manager, Country Inn & Suites By Carlson, Grand
Rapids
East, Michigan was named the 2012 general manager of the year. An
outstanding
leader, Mr. Wilson’s property excelled from guest satisfaction to
revenue
generation and employee engagement – all during a renovation.
2012 Responsible Business Award
Country Inn & Suites By Carlson, Bloomington at Mall
of America,
Minnesota has been given the 2012 Responsible Business Award. The
Responsible
Business Award is presented to the hotel that has shown an
extraordinary
commitment to Responsible Business through ethical business practices,
education, communication, community involvement and environmental
responsibility. In 2012, Country Inn & Suites By Carlson,
Bloomington at
Mall of America packed meals for Feed My Starving Children that will
feed over
500 children for a year, achieved Green Key, Four 4 Certification,
donated
linen and terry to Bridging, a charity that helps people with household
needs
in times of transition, and raised over $10,000 for World Childhood
Foundation
among many other accomplishments.
About Carlson Rezidor Hotel Group
Carlson Rezidor Hotel Group is one of the world’s largest and most
dynamic
hotel groups. The portfolio of the Carlson Rezidor Hotel Group includes
more
than 1,300 hotels in operation and under development, a global
footprint spanning
100 countries and territories and a powerful set of global brands
(Radisson
Blu, Radisson®, Park Plaza®, Park Inn by Radisson, Country Inns
& Suites By
Carlson
SM and Hotel Missoni). In most of the group’s hotels,
guests
can benefit from the loyalty program Club CarlsonSM, one of the most
rewarding loyalty programs in the world. Carlson Rezidor Hotel Group
and its
brands employ more than 80,000 people.
Carlson Rezidor Hotel Group is headquartered in Minneapolis,
Minn., and Brussels, Belgium.
http://www.carlsonrezidor.com