News for the Hospitality Executive
LogMyCalls Announces Webinar With Guest Doug Kennedy:
ST. GEORGE, Utah – January 8, 2013 – LogMyCalls announced today they are presenting a special webinar designed to help hoteliers increase reservations. The title of the webinar is 2013: 4 Ways to Increase Reservations with (Affordable) Call Monitoring. Doug Kennedy, President of Kennedy Training Network (KTN) will be the special guest presenter. It will be held on Friday, January 11 at 2 PM ET.
To register for Friday’s webinar visit LogMyCalls.com/hotel-webinar .
Kennedy will join executives from LogMyCalls to discuss the latest reservations research and training relevant for 2013. This webinar will delve into specific ways to secure more reservations over the phone—and how to interact with potential guests when they call. It will also unveil hospitality reservations research from UNLV and other universities. Specifically the webinar will discuss:
“During this webinar we’ll be sharing incredibly useful research and information,” KTN President, Doug Kennedy said. “We’re going to be delving into exactly how hoteliers can increase their reservations. When we listen to calls we hear far too many that end without a reservation being booked. You’re losing money if this is happening at your property. This webinar will help you minimize those poor interactions.”
LogMyCalls, provides inexpensive tools for hotels seeking to optimize marketing and sales performance. These tools—phone call tracking, call recording and call performance scoring—allow hotels to determine which training methods are effective and transform their ability to provide service and secure reservations, sales, and guest service experiences over the phone. For more information visit LogMyCalls.com or call 866-811-8880.
About Kennedy Training Network
Kennedy Training Network (KTN) is the lodging industry’s best source for customized hotel training workshops, conference presentations, and private individual hotel team webinars. KTN specializes in reservations sales, hospitality and guest service excellence, hotel sales training, and front desk profit optimization. KTN is also a leading provider of traditional hotel industry mystery shopping for hotel brands, management companies, and individual hotels from all market segments. Visit KennedyTrainingNetwork.com
Maker of LogMyCalls, Announces Partnership with Kennedy Training
Network; KTN to offer call auditing, assessment, and coaching to its
client base through LogMyCalls / June 2012
Mystery Shopping Now / Jeremiah Wilson / December 2011
Research That Impacts Hotel Industry Sales Processes, A Statistical
Analysis of Skills that Make Reservations More Likely, a Collaborative
Study with UNLV Professor Dr. Robert Wood, to be Presented at IHMRS
/ November 2011