News for the Hospitality Executive |
by Dr.
John
Hogan, CHE, CHA, CMHS
January 21, 2013 A
good teacher will lead the horse to water, an excellent teacher will
make the
horse thirsty first.
Mario Cortes (CEO at BizNetAustralia Pty Ltd) When I was an undergraduate in hotel school at the University of Massachusetts, my favorite courses in hospitality were the two that dealt with logical interactions with people. These courses were Hotel Law and what was called then called Personnel Management, now Human Resources. While I am not a lawyer and do not provide specific legal advice, I have discovered that much of my career has involved the contents of these two classes. As a hotel general manager, corporate office executive and a consultant, dealing with the human resources “people” side of the business has always involved a minimum of 40% of my time. As an adjunct professor teaching at three different colleges and universities over a 20 year period and as a corporate educator working with management companies, hospitality brands and associations, I find the need to understand and follow the law has always been a critical activity. In my continuing professional work as an expert witness for both plaintiffs and defendants, as an educator, columnist and speaker, I plainly observe that hotel owners, managers and hospitality business operators must acknowledge what a litigious society we are and be aware how to protect all parties to the best of our knowledge. In an article earlier in the year titled “The Keys To Success™ in 2013 include Focusing on the Fundamentals to Make Your Hotel More Profitable” , I noted that while the industry has begun to recover in certain markets and there are some optimistic signals in meetings and business travel. On the other side, I regularly hear comments from hotel owners attending some of our training sessions that many markets remain slow to recover the occupancy or room rates achieved five to six years ago. With these contrasting perspectives of business recovery in mind, I wanted to share with readers some useful ways they might consider to learn how to both protect their businesses and assets, while improving profitability by understanding legal insights. There are a large number of conferences and online resources available that addressthese two issues and choosing the right options can make a difference in the course of a single year. As I have done for the last three years, I am going to provide readers with an overview of a program that discusses both of those sensitive issues of legal protection and associate/employee relations in operations. From medical emergencies in hotels to collective bargaining, from brand rollouts to real estate best practices, from 3rd party liability to alcohol and food liability and from wage & hour to the impact of the healthcare workplace relationships, the latest trends and issues in hospitality law are included at the 11th Annual Hospitality Law Conference, February 11-13, 2013. Pre-Conference Workshops for Restaurant & Hotel Corporate Counsel Only include:
New Hotel Development
There are additional sessions for people looking for a refresher or an overview of certain operational reports and their meaning: Food & Beverage Track
This presentation will include brief summaries of the top 100+ legal cases that impacted the hospitality industry in 2012. The presentation will highlight the most interesting ones, with the usual format of one presentation and alternating between two speakers, Author and judge Karen Morris and Diana Barber of Georgia State University. The Hospitality Law Case reviews usually include Food & Beverage Liability cases, Franchise disputes and resolutions and how to avoid negative publicity and liability by learning what "not to do." Where else could one hear brief summaries of the top 100+ cases that impacted the hospitality industry of the past year, with highlights of the most interesting ones? _____________________________________________________________
I believe I have participated in,
attended or conducted and literally more than 1200 programs in my
career to
date and I always value conferences that can make a difference in my
professional growth and success.I have found that this symposium differs from others in its audience, program structure, audience and more intimate size. While initially created as a forum for in-house counsel, attorneys practicing in the hospitality industry, CFOs, comptrollers and IT professionals, it has evolved to embrace specific presentation to those involved with employment law, government interaction, risk management, security and loss prevention, as well as the legal side of operations and understanding liability. I offer these 5 Key Benefits as reasons to consider attending this particular conference:
In
these days of litigation unknowns, it may very well pay to take the
time to
learn to understand and work with the law. The conference will be held
at the
Omni Houston Hotel, in Houston, Texas. For more information, go to HospitalityLawyer.com
_____________________________________________________________
The title
of this column is “How
my two favorite hotel school classes have
remained relevant throughout my hospitality career” and I
thank you for
letting me take time to close the loop.
Both of these undergraduate courses were taught by the same
professor, Dr.
Norman Cournoyer, a lawyer and entrepreneurial professor. His
classes were always stimulating because
he challenged every student to carefully think about the issues at hand.
These courses remained relevant to me because their content continued to evolve as the industry and my career did. I find it interesting that my career path overlapped as well with the two professionals that Dr. Cournoyer expanded his hotel law book with. I had a 20+ year friendship with the late Dr. Tony Marshall, Dean of Florida International University Hotel School . I have had some delightful conversations with Professor and Judge Karen Morris surrounding this conference and from her writing for Hotel & Motel Management Magazine. All three of these professionals contributed in later editions of Hotel, Restaurant and Travel Law – A Preventative Approach, which I use as a resource in my work as an expert witness and in my course preparation for seminars and workshops. It seems that some classes and courses do matter. Contact us for assistance – [email protected] 602-799-5375 HoganHospitality.com : [email protected]
John Hogan is a successful hospitality executive, educator, author and consultant and is a frequent keynote speaker and seminar leader at many hospitality industry events. He is CEO and Co-Founder of HospitalityEducators.com , which has more than 2000 resource pages and has become the #1 independent website for hotel owners and managers. He is also the Principal of HoganHospitality.com, which offers hospitality consulting and hotel expert witness services. |
Contact: John Hogan, CHE CHA CMHS United States - Phoenix, Phone: 602-799-5375 www.hoganhospitality.com [email protected]
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