News for the Hospitality Executive
MIAMI – FEBRUARY 6, 2013 – Hilton Worldwide announces the appointment of Stephane Mercier, as the general manager of the distinctive 36-story glass tower luxury Conrad Miami in downtown Miami’s financial district. In his new role, Mercier will oversee the day-to-day operations and management of the 203 rooms and 103 residence suites hotel, effective immediately. Mercier replaces Martin Wormull who has been promoted to senior director brand performance management, Americas for Hilton Worldwide Luxury brands. Mercier will report directly to Ted Ratcliff, senior vice president, operations, eastern North America, Hilton Worldwide.
“Stephane’s strong global hospitality experience with top luxury hotels, plus his talent and ability to lead productive teams, will deliver the high standards and exceptional tailored services our guests can expect at Conrad Miami," Ratcliff stated.
His expertise in luxury is a result of top management positions with ACCOR brands such as Pullman, Sofitel and Grand Hotel Mercure. Mercier most recently served as hotel manager of Hilton Paris La Defense, a 153-room hotel located at the foot of the Grande Arche at the very heart of Europe’s largest business district in Paris, France. While there, he was responsible for the oversight and management of hotel renovations, revenue objectives and development of revenue and sales strategies. From 2008 until 2011, he was the director of operations for the 463-room art deco treasure, Hilton Arc De Triomphe. Beginning his hospitality career in food and beverage, he quickly advanced in his career and was given increased responsibilities in other departments holding key management positions at such iconic and distinctive hotels as the Grand Hotel Mercure Centre Notre Dame in Nice, France and the Normandy Barriere Hotel in Deauville, Normandie.
Mercier holds a degree in economy and social sciences from the University of NICE and speaks three languages fluently: Italian, French and English. He is married and enjoys chess and music.
About Conrad Miami
More than luxury or location, beyond bold design and stunning architecture, Conrad Miami is about unique guest experiences that redefine hospitality for business and leisure travelers alike in the heart of Miami’s business and financial district. Its 203 rooms and 103 residence suites are known for providing the most discriminating traveler with superior comfort and high-tech facilities. Conrad Miami’s philosophy of service and meticulous attention to detail permeate the property, from the extraordinary cuisine of Atrio and personalized therapies of The Spa, to the modern conference facilities and rooftop pool area. An ongoing, unobtrusive program of capital upgrades and refurbishment reflects Conrad Miami’s commitment to perfecting the guest experience. For more information, visit www.conradhotels.com.
About Conrad Hotels & Resorts
Conrad® Hotels & Resorts is Hilton Worldwide’s global luxury brand and the choice for today’s modern, sophisticated traveler. By focusing on the individual, Conrad offers guests genuine and personalized experience and a world of style, service and connection. Each Conrad is a dynamic reflection of its city and culture, as well as a showcase for striking design and distinct surroundings. Across five continents, in the world’s gateway cities and most sought-after resort destinations, Conrad invites each guest to enjoy The Luxury Of Being Yourself®. For information on Conrad, please visit http://www.conradhotels.com/. Conrad Hotels & Resorts is one of Hilton Worldwide’s ten market-leading brands.
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