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Milestone Internet Marketing Seeking Senior Client Services Manager
 Based in Santa Clara, California


  • Manage, grow, and nurture team of 6+ account managers
  • Ensure each Account Manager is set up goals, KPI. Monitor and guide performance and benchmarks continuously.
  • Be able to research/implement online strategy for clients and communicate that to internal teams and clients directly
  • Ensure each account is managed efficiently/effectively to continue to deliver high ROI.
  • Lead strategic client meetings and website performance review. Suggest marketing opportunities to increase conversion.
  • Monitor online campaigns regularly and make recommendations to improve performance and revenue
  • Keep current on the latest trends in the search marketing industry
  • Masters /BA from accredited college or university; degree in Communication, Marketing, or Hospitality preferred
  • Experience in e-Commerce and revenue management
  • 10 years of customer service, account management, and team management experience
  • Experience working in the Internet marketing field, preferably within the travel vertical or Hotel Industry
  • Knowledge of several areas of Search Engine Marketing (SEM) including: search engine optimization (SEO), keyword analysis, pay per-click campaigns (PPC), social media marketing, email marketing, etc.
Needed Skills:
  • Very strong analytical and reporting skills
  • Strong time management, project management, and problem solving skills
  • Outstanding verbal / written communication and presentation skills
  • Ability to work independently and in a team environment
  • Ability to handle multiple ongoing tasks with changing priorities
  • Insatiable desire to learn and stay current with latest marketing trends
About Milestone:
Milestone Internet Marketing, Inc. is an award winning, full-service online agency /software house for the travel industry. We are a leading provider of Internet marketing solutions. Our services include website design, search engine optimization, pay-per-click marketing, Web 2.0 solutions such as blogs, online videos, and social media optimization, etc. Our clients include most major hospitality industry brands and resorts. We offer competitive benefits and a great working environment with tremendous opportunity to learn and grow.

The company is growing rapidly and these positions are a result of our fast-paced growth. To find out more about Milestone, please visit us on the web at: or visit our blog at

Milestone offers a wealth of opportunities to help you advance your career. We offer a competitive base salary commensurate with experience and a generous benefits package, along with an enjoyable and rewarding corporate culture.
To be considered for this opportunity, please apply here:

Top Reasons to Work for Milestone:
  • Great place to learn with phenomenal growth opportunity
  • Opportunity to work with a fun, amazing, and talented team
  • Great benefits – medical, dental, vision, 401k, vacation, sick and holiday pay
  • Stable and rapidly growing company
  • Exciting and innovative work environment
  • Employee referral incentive program
  • Phantom Stock options
  • Bonus initiatives offered (varies depending on position)
  • Annual holiday and employee appreciation party
  • Employee of the year awarded to each department (Prizes include Weekend getaway trip for 2 to Tahoe/Napa)
  • Breakfast and Happy hour every Friday
  • Monthly events – birthday celebration, ice cream socials, fondue, and etc.
  • Quarterly outings – Bowling, cooking class, city beach, D&B, happy hour, and much more
  • Game area – Pool, basketball, ping pong, foosball, and video games

To be considered for this opportunity, please apply at

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