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News for the Hospitality Executive |
ORLANDO, Fla., February 27, 2013
– Hospitality technology company Intelity today
announced that it is able to offer 35 guest services and 35
integrations with
its ICE guest
management software. This is the highest number of integrations or services available from any company in the world. David Adelson, Intelity CEO and president, said the company looks to continuously add new integrations to make ICE more accessible to a greater number of hotels. “Our team is constantly looking for ways to improve our product and develop additional features to make our technology as user friendly and simple to use as possible. We truly do prioritize convenience, for not only a hotel’s guests, but its staff as well.” Intelity now boasts integrations with seven property management systems, six point-of-sale systems, three spa management systems and three room control systems, among others. The newest integration to be developed was with Cenium. These enable the ICE software to seamlessly incorporate into the hotel’s overall framework. Guests are able to view all available guest services. From scheduling a wake-up call or reservation at the spa to ordering in-room dining, each service is accessible with the mere touch of a finger. However, unlike with most other guest service software, requests are delivered instantly to the appropriate staff. “This achievement is just one of many to come in what we expect to be a landmark year for Intelity,” said Adelson. “Not only are we the leading provider of guest service software to hotels, we’re also defining an entirely new era for the hospitality industry, one in which technological innovation and guest service are intertwined.” Intelity now offers the following integrations: (PMS) Cenium, Epitome, Focus, Galaxy Hotel Systems, Micros-Opera, OnQ, Protel; (POS) Agilysis InfoGenesis, HSI, Micros 3700, Micros 9700, Micros Symphony, Radiant Aloha; (Ticket) Guestware, Hotel Expert, Jaybee SmartButler, Mtech HotSOS, Royal Service; (TV) Enseo, GuestTek, iBahn, Pure HD, Samsung Hospitality; (Printer) AirPrint (iOS), PrinterOn; (Room Controls) AMX, INNCOM, Proprietary Systems; (Spa) Book4Time, ResortSuite, SpaSoft; (Loyalty Program) HiltonHonors; and other additional systems, including Epicure, NEC Telephony, and OpenWays. Available
guest services include: in-room dining, hotel restaurants, pre-arrival
requests, comment card, concierge requests, housekeeping requests, turn
down,
engineering, weather inquiries, date and time, wake-up call, direct
messaging,
news, golf reservations, spa reservations, rewards program, hotel
information,
local area information, maps and directions, hotel gift shop, airline
information, airline check-in, airline boarding pass printing, taxi
service,
limo service, hotel daily event schedule, valet, video, music,
advertising, Internet
access, social media access, room controls, door opening, and express
check
out. For more information on Intelity, visit www.intelitycorp.com. Intelity,
headquartered in Orlando, Florida, is the creator of the world’s first
fully
integrated enterprise platform including an interactive guest services
interface, ICE (Interactive Customer Experience™), with a full,
real-time
back-end management tool that measures ROI and integrates with 35
hotel management systems. Since beginning operations in 2007, the
hospitality
solutions company has grown exponentially and become a pioneer in
hospitality
technology with the deployment of ICE across four continents serving
almost 500
hotels worldwide, including all major brands and many significant
independents. The New York Times
called ICE “the digital edge” for hotels. The
customizable interface allows guests to arrange services via an in-room
touch
screen tablet; smartphone and tablet; TV; laptop; or touch screen. The
ICE
platform has been recognized industry wide, earning Intelity the
industry’s
“Most Innovative Hospitality Technology” award in a vote by hoteliers
and the
Business Traveler Innovation Award for Best Travel Convenience &
Efficiency
Innovation. Become acquainted with ICE and learn what Intelity’s hotel
partners
are saying on the Intelity website www.intelitycorp.com. For more information,
please call 1-888-RevPAR-1 (1-888-738-7271) or
follow us on Twitter (@Intelity).
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Contacts: Phil Schwartz Chief Marketing Officer Intelity 407.965.2198 phil.schwartz@intelitycorp.com |