News for the Hospitality Executive
Check-in Solution at IHMRS 2012
Proprietary new technology maximizes convenience for mobile-friendly guests
and increases operational efficiency for hoteliers
Nova Scotia — November 5, 2012 — B4Checkin, a leading provider of customizable, revenue-maximizing online booking, communication and feedback software systems for the hospitality industry, has unveiled the industry’s first mobile-friendly online check-in solution. Integrated directly into the hotel PMS and CRS, B4checkin's Online Checkin (OLC) makes it easy for guests to check in online before arriving at the property. This innovative solution that was modeled after the airline industry’s online check-in technology, will make its debut at Booth # 2849 of the 97th annual International Hotel, Motel & Restaurant Show (IHMRS) 2012 in New York. The show, being held at the Jacob K. Javits Convention Center November 11-13, is expected to draw a crowd of over 25,000 industry professionals this year to discover the latest products and services from more than 700 exhibitors.
B4checkin's Online Checkin (OLC) is an innovative Cloud-based guest-facing system that maximizes convenience for today's mobile-friendly guests and significantly increases efficiency at the front desk for the hotelier. It works by automatically extracting information from the property PMS, including guest name, confirmation number, arrival and departure date for all arriving guests with a valid email address the day before arrival, and sending guests a reminder email or text that they can check in online.
Upon receipt of this communication, the guest has the option to check-in online, just like an airline check-in. By doing so, they reconfirm the booking and confirm their arrival time. The hotel is then sent an email notification, so that they can pre-key the guest and express check them in. Upon arrival, the guest's credit card is swiped and the pre-prepared keys are given to the guest, expediting check-in and reducing staff time needed at the front desk.
Operationally, this provides a host of benefits, such as allowing housekeeping to know when potential early arrivals may be coming in, so that rooms can be ready based on priority of location and type reserved. This helps to maximize guest satisfaction and loyalty. In addition, the front office can schedule breaks around the peak arrival times, as they are now known, creating even greater staffing efficiencies.
In addition to optimizing the guest experience, B4Checkin’s OLC helps to differentiates independent hotels from their competitors, since most hotel brands do not currently offer this service. B4Checkin is an affordable benefit, since as a Cloud-based service, it is charged on a monthly fee basis, with only a one-time set-up fee to get started.
For more information about B4Checkin and their integrated suite of cloud-based online booking and guest feedback software solutions, please visit Booth # 2849 at IHMRS 2012 or visit www.b4checkin.com.
About B4checkin | B4checkin is a developer and provider of an innovative suite of cloud-based software solutions for the hospitality industry. Designed to help hotels better manage online reservations and measure guest satisfaction, core products include B4Checkin, an on-demand, customizable booking engine, and B4Feedback, a state-of-the-art guest satisfaction tracking and management tool. Currently, more than 100 properties throughout the United States, Canada and the Caribbean utilize B4Checkin solutions to create and manage highly customized, branded website reservation systems, improve guest communications and maximize revenues. Founded in 2006, B4Checkin in based in Halifax, Nova Scotia. For more information or to schedule a demo, please call 902-423-3001 or visit www.b4checkin.com
For more information, contact:
Tel: 902 423 3001, x 203
Media Inquiries, contact:
Plan A Public Relations & Marketing, Inc.
Tel: +1 (407) 905 0608
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