Hotel Online 
News for the Hospitality Executive


advertisement 
 

U.S. Hotels & Resorts Reportedly to Collect $1.95 billion in 2012 in Surcharges,
Up 5.4% Over Last Year; More Fees Make for Weary Travelers

By Ellen Creager, Detroit Free PressMcClatchy-Tribune Regional News

Aug. 21, 2012--A couple weeks ago, I wrote a column about the rise in nitpicky fees and surcharges at U.S. hotels and car rental companies. Now comes a worrisome prediction, reported by tourism researcher Bjorn Hanson of the NYU School of Continuing and Professional Studies.

American hotels and resorts will collect $1.95 billion in surcharges and fees this year, up 5.4% over last year and nearly quadruple what they collected in 2002.

Surcharges include resort fees, cancellation fees, internet fees, phone call surcharges, business center fees, in-room safe fees, automatic gratuities and something I never heard of, "early departure charges." What, if you leave at 11:45 instead of noon they dock you?

As I said in my column "Hotels, car rentals might be nickel-and-diming away your dollars", travelers should read the fine print when they book hotels. Keep a sharp eye out for resort fees, which can run up to $25 a day in order to get "free" internet, parking or phone calls. Make sure your hotel rate quoted includes taxes.

The hotels are learning from the airlines, which have made major bucks by "unbundling" fees for services.

And look for the cruise industry to be not far behind. I was surprised on a cruise in June to be charged $49 for 1 week of "unlimited" soda for my daughter. This month, Carnival is testing a $49.95 fee to get "priority seating" at dinner on two of its ships. Look for more of these extra charges on cruises, which have always been all-inclusive.

___

(c)2012 the Detroit Free Press

Visit the Detroit Free Press at www.freep.com

Distributed by MCT Information Services



Receive Your Hospitality Industry Headlines via Email for Free! Subscribe Here

To Learn More About Your News Being Published on Hotel-Online Inquire Here

To search Hotel Online data base of News and Trends Go to Hotel.OnlineSearch

Home | Welcome | Hospitality News
| Industry Resources

Please contact Hotel.Online with your comments and suggestions.