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Hotel Industry Icon Publisher, Jerry Merkin, Passes Away at 85

Hotel Industry Icon Publisher, Jerry Merkin, Passes Away at 85

November 20, 2017

New York, NY, November 20, 2017—Hotel industry publisher Jerry Merkin, an industry icon for more than four decades, passed away at 85 earlier this week...

NAVIS RezForce® Lux Services Top-Rated By Forbes Travel Guide

NAVIS RezForce® Lux Services Top-Rated By Forbes Travel Guide

November 20, 2017

NAVIS reservations call center achieves perfect performance scores, consistently rates better than U.S. luxury property average BEND, Ore.  (November 20,...

North American Hoteliers End 2017 Strong with Healthy Gains Across All Travel Segments

North American Hoteliers End 2017 Strong with Healthy Gains Across All Travel Segments

November 20, 2017

Both Group and Transient Leisure Travel Experience Particularly Solid Growth in Bookings NEW YORK – November 20, 2017 – As North American...

Shifts In Revenue and Expenses Improve Hotel Food and Beverage Profits

Shifts In Revenue and Expenses Improve Hotel Food and Beverage Profits

November 20, 2017

By Robert Mandelbaum Consumer dining trends tend to be more volatile than lodging trends.  Recognizing this, hotel managers have made some significant...

Georgia Dome Demolition Sets Stage for New 1,010 Room Luxury Headquarter Hotel

Georgia Dome Demolition Sets Stage for New 1,010 Room Luxury Headquarter Hotel

November 20, 2017

ATLANTA--November 20, 2017--The Georgia Dome – the iconic, game-changing venue that forever altered Atlanta and the state of Georgia’s cultural,...

Using Gamification to Improve Hospitality Employee Retention Rates

Using Gamification to Improve Hospitality Employee Retention Rates

November 19, 2017

by Chris Whitlow High turnover rates are a problem that hotel owners face every day and finding solutions to keep hospitality employees is just as...

How to Know if Your Hotel SEO Efforts are Working?

How to Know if Your Hotel SEO Efforts are Working?

November 20, 2017

DOING YOUR OWN SEARCH ON GOOGLE WILL SIMPLY NOT GIVE YOU AN ACCURATE ANSWER. YOU MUST DISGUISE YOURSELF. Recently a hotel general manager and I had a...

Projects in Canada’s Construction Pipeline are Up 11% YOY

Projects in Canada’s Construction Pipeline are Up 11% YOY

November 20, 2017

November 20, 2017 – PORTSMOUTH, NH – According to Lodging Econometrics (LE), the total Construction Pipeline in Canada currently has 228...

Intelity Adds Mobile F&B Delivery App to ICE Platform

Intelity Adds Mobile F&B Delivery App to ICE Platform

November 20, 2017

As a new feature in the ICE v4.2, guests’ can now have mobile orders brought to their location when they are not in their room [Orlando, Fla. ...

Aspire Named One of the Most Innovative Companies for 12 Years in a Row

Aspire Named One of the Most Innovative Companies for 12 Years in a Row

November 20, 2017

CEO Renie Cavallari was recognized at the 2017 Stevie® Awards for Women in Business event in New York City last week. PHOENIX – November 20, 2017...

HFTP Builds Educational Campaign Ahead of GDPR Compliance Requirements

HFTP Builds Educational Campaign Ahead of GDPR Compliance Requirements

November 20, 2017

Hospitality-specific discussion covered in free-to-industry webinar on Monday, November 20 With just over six months until the new EU General Data Protection...

Hospitality Financial Leadership - Testing vs. Trusting

Hospitality Financial Leadership - Testing vs. Trusting

November 20, 2017

By David Lund “All of life is an experiment, the more experiments the better.” ~ Ralph Waldo Emerson When you really want to do something, the...

AHLA Celebrates National Apprenticeship Week by Launching Program and Giving $50,000 Grant

AHLA Celebrates National Apprenticeship Week by Launching Program and Giving $50,000 Grant

November 20, 2017

WASHINGTON, D.C.- The American Hotel & Lodging Association (AHLA) Senior Vice President of Career Development Shelly Weir joined Maryland Secretary of...

Choice, RREAF Holdings and New Castle Break Ground on New Cambria Hotel in Charleston, South Carolina

Choice, RREAF Holdings and New Castle Break Ground on New Cambria Hotel in Charleston, South Carolina

November 20, 2017

ROCKVILLE, Md., Nov. 20, 2017 -- Choice Hotels International, Inc. (NYSE: CHH), along with RREAF Holdings and New Castle Hotels & Resorts, broke...

Wyndham Signs with Galwan for Dual-Branded Wyndham Grand and TRYP by Wyndham in Miami’s Brickell District

Wyndham Signs with Galwan for Dual-Branded Wyndham Grand and TRYP by Wyndham in Miami’s Brickell District

November 20, 2017

PARSIPPANY, N.J., Nov. 20, 2017 -- Wyndham Hotel Group, the hospitality giant with an unparalleled global portfolio of more than 8,300 hotels, today...

Kimpton The Rowan Palm Springs Opens with General Manager Abe Liao at the Helm

Kimpton The Rowan Palm Springs Opens with General Manager Abe Liao at the Helm

November 20, 2017

PALM SPRINGS, CALIF. (November 16, 2017) – Kimpton The Rowan Palm Springs makes a splash in the Southern California desert with its opening on November...

BENCHMARK Names Colin Ankersen General Manager for The Heldrich, New Brunswick, New Jersey

BENCHMARK Names Colin Ankersen General Manager for The Heldrich, New Brunswick, New Jersey

November 20, 2017

The Woodlands (Houston), Texas, November 2017 … BENCHMARK®, a global hospitality company, has named Colin Ankersen general manager for The Heldrich,...

Viceroy Hotel Group Welcomes Jeffrey Harvey as General Manager of Viceroy Central Park

Viceroy Hotel Group Welcomes Jeffrey Harvey as General Manager of Viceroy Central Park

November 20, 2017

NEW YORK, NY (November 20, 2017) - Viceroy Hotel Group is pleased to announce the recent appointment of Jeffrey Harvey to the position General Manager of...

Hilton New Orleans Riverside Welcomes Sebastian Stutz as New Hotel Manager

Hilton New Orleans Riverside Welcomes Sebastian Stutz as New Hotel Manager

November 20, 2017

NEW ORLEANS – November 20, 2017 – Hilton New Orleans Riverside announces today the appointment of Sebastian Stutz as the new hotel manager. As an...

Anne-Marie Houston Appointed as Resort Manager of Montage Laguna Beach

Anne-Marie Houston Appointed as Resort Manager of Montage Laguna Beach

November 20, 2017

LAGUNA BEACH, Calif. (November 20, 2017) - Montage Hotels & Resorts has announced the appointment of Anne-Marie Houston as resort...

BENCHMARK Names Brian C. P. Connors Area Director of Finance for the Ames Boston Hotel and Copley Square Hotel

BENCHMARK Names Brian C. P. Connors Area Director of Finance for the Ames Boston Hotel and Copley Square Hotel

November 20, 2017

The Woodlands (Houston), Texas, November 2017 … BENCHMARK®, a global hospitality company, has named Brian C. P. Connors area director of...

Global Hotel Groups Support HFTP’s Hospitality Certification Programs

Global Hotel Groups Support HFTP’s Hospitality Certification Programs

November 21, 2017

AUSTIN, TEXAS, USA (November 21, 2017) — Hospitality Financial and Technology Professionals (HFTP®) offers two certification programs that are...

Waldorf Astoria Key West Appoints David Ferrier as Director of Food and Beverage

Waldorf Astoria Key West Appoints David Ferrier as Director of Food and Beverage

November 21, 2017

KEY WEST – NOVEMBER 21, 2017 – Waldorf Astoria Key West announces the appointment of David Ferrier as director of food and beverage for Casa Marina...

Hyatt Regency Savannah Names Alison Houston as Executive Chef

Hyatt Regency Savannah Names Alison Houston as Executive Chef

November 21, 2017

SAVANNAH, Ga. (November 21, 2017) – Hyatt Regency Savannah announces the appointment of Alison Houston as Executive Chef.  In this role, Chef...

Gold Key | PHR Appoints Dan Elinan as Executive Chef for The Cavalier Hotel in Virginia Beach

Gold Key | PHR Appoints Dan Elinan as Executive Chef for The Cavalier Hotel in Virginia Beach

November 21, 2017

VIRGINIA BEACH, VIRGINIA (November 21, 2017) - A Virginia Beach icon since 1927, The Cavalier Hotel (cavalierhotel.com) is about to reopen following a massive...

Owned, Developed and Managed by Ontario Hospitality, Home2 Suites by Hilton Opens in Jackson, Michigan

Owned, Developed and Managed by Ontario Hospitality, Home2 Suites by Hilton Opens in Jackson, Michigan

November 21, 2017

November 21, 2017 JACKSON, Mich. and MCLEAN, Va. - Home2 Suites by Hilton, part of Hilton's (NYSE: HLT) industry-first All Suites portfolio,...

New 116-Suite Residence Inn by Marriott Set to Open in Littleton, Colorado Led by General Manager Steve Ryan

New 116-Suite Residence Inn by Marriott Set to Open in Littleton, Colorado Led by General Manager Steve Ryan

November 21, 2017

Littleton, CO – November 21, 2017 – The 116-suite Residence Inn by Marriott in Littleton, Colorado is scheduled to open this Tuesday, November 21,...

HSMAI UAE Celebrates “Most Extraordinary Minds” in Hospitality in the Middle East

HSMAI UAE Celebrates “Most Extraordinary Minds” in Hospitality in the Middle East

November 21, 2017

November 21, 2017, McLean, VA The Hospitality Sales and Marketing Association International (HSMAI), which is celebrating 90 years of fueling sales, recognized...

Hotel Operations Platform ALICE Wins the TECHPitch For Most Innovative Hotel Technology at HX 2017

Hotel Operations Platform ALICE Wins the TECHPitch For Most Innovative Hotel Technology at HX 2017

November 21, 2017

A panel of industry experts awarded ALICE the top honor at the third annual HX TECHPitch - a tech innovation competition held during HX: The Hotel Experience -...

Hotel Development Partners Celebrates Grand Opening for Residence Inn Atlanta Perimeter Center Dunwoody

Hotel Development Partners Celebrates Grand Opening for Residence Inn Atlanta Perimeter Center Dunwoody

November 21, 2017

ATLANTA (November 21, 2017) – Atlanta-based Hotel Development Partners (HDP) celebrated the Grand Opening of the 127-suite Residence Inn by Marriott...

Vision Hospitality Group Breaks Ground on Home2 Suites & Tru by Hilton Dual-Branded Hotel in Metro-Atlanta

Vision Hospitality Group Breaks Ground on Home2 Suites & Tru by Hilton Dual-Branded Hotel in Metro-Atlanta

November 21, 2017

CHATTANOOGA, TENN., NOV. 21, 2017 —Vision Hospitality Group, Inc. recently broke ground on the dual- branded Home2 Suites & Tru by Hilton in...

The Incredible Shrinking Front Desk – An Opportunity to Manage Differently

The Incredible Shrinking Front Desk – An Opportunity to Manage Differently

November 21, 2017

By Pierre Boettner The front desk was once the epicenter of the hotel, where guests did so much more than check in and check out. It was the place where...

Analysis to Action: The Smart Way Independent Hotels Can Manage Distribution

Analysis to Action: The Smart Way Independent Hotels Can Manage Distribution

November 21, 2017

By Margaret Ady You’ve surely heard before that the big brand investment in direct booking campaigns trickles down to independents (by way of...

Suncadia Resort Appoints Hank Thiess as General Manager of Hospitality Operations

Suncadia Resort Appoints Hank Thiess as General Manager of Hospitality Operations

November 21, 2017

CLE ELUM, WA- November 2017- Suncadia Resort, a Destination Hotel, is happy to announce that Hank Thiess has recently been appointed General Manager...

FCS Connect Guest Services Management Platform Pairs with Savioke Relay Robot at Hotel Jen Tanglin and Orchardgateway Singapore

FCS Connect Guest Services Management Platform Pairs with Savioke Relay Robot at Hotel Jen Tanglin and Orchardgateway Singapore

November 21, 2017

New FCS and Savioke partnership integrates advanced guest request and task tracking solution with autonomous delivery robot service    Singapore...

Wintergreen Resort Names Rod Kessler as New General Manager

Wintergreen Resort Names Rod Kessler as New General Manager

November 21, 2017

WINTERGREEN, VIRGINIA (Nov. 21, 2017) – Rod Kessler was named the new General Manager of Wintergreen Resort today after a national search.  Kessler...

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