News for the Hospitality Executive
the Next Digital Benchmark for In-Room Convenience
It's time to change your guests' in-room experiences forever with the revolutionary Digital Valet,
a tool that is empowering guests to orchestrate their stay experience -- lights, drapes, HVAC,
Internet, door locks, entertainment and information -- from an Apple iPad/iPod;
Visit DigiValet™ in Booth #2435 at HITEC
Singapore — June 19, 2012 —During the past 150 years, there have been cusps in time when the milestones of hospitality took the shape of an industry, from motels and inns to lodges and hotels. Over time, the focus shifted from providing overnight accommodations and security, to providing comfort and luxury:
The urge to outdo itself to the delight of guests saw The Prospect House introduce electric lightbulbs in hotel rooms in 1881. Then thermostats brought airconditioning to rooms and public spaces. "A room and a bath for a dollar and a half"was the slogan of Statler Hotels as it introduced a bath in the room for the first time. Next, the Plaza Hotel brought the telephone to guestrooms. Later, The Roosevelt hotel displayed its pioneering spirit by introducing the television to rooms. And, as Internet brought the world closer in the mid 1990s, hospitality's next milestone was delivered to guests.
Now, for the first time at HITEC, attendees will witness the next milestone that will change hospitality forever. Introducing the personal Digital Valet or DigiValet -- The most exciting thing to happen to a hotel room. Structured on the world's best touchscreen surfaces, Apple iPad and iPod, and running on the world's best operating system, the MAC iOS, DigiValet is set to become the next digital benchmark in hospitality.
"As a unified wireless control device for all amenities in the guestroom, DigiValet is changing the rules of the guest-service game forever," said Rachana Salgia, DigiValet President. "Not only does this digital tool control a host of devices from the palms of guests'hands, but it generates valuable CRM data allowing hoteliers to personalize a guests stay like never before. All guests' preferences can be tracked and implemented at the swipe of a finger across an entire hotel chain.
"Travelers can now relax with their favorite music or watch the best movies all in a single tap on DigiValet's music and movie application," she said. "The perfect mood for those special occasions can be set using the light control function of the DigiValet. Guests can receive a newspaper from anywhere in the world with just a touch. DigiValet offers the option of adjusting the temperature of the room from anywhere, for the most comfortable stay. Browsing the Internet has never been easier, with the Internet-on-Television facility which converts the TV screen into a computer monitor. And what is really unique, even if a guest is busy with some other activity, he or she can see who is at the door, open it and close it, without interrupting the current activity."
DigiValet can communicate beyond the room as well. From placing an order through an interactive menu, to checking the status of the guest's bill, everything is just a tap away with DigiValet.
"DigiValet can automatically tell a butler when a guests checks into a room; when a 'Do Not Disturb' button has been on for an extended time; or when a 'Make Up Room' request has been activated," Salgia said. "It's easy to install, costs a fraction of a hotel's CAPEX budget (less than 3 percent), and can be deployed in any property without major renovations. This amazing genie in your palm is the only personal valet a hotel will ever need. It is ready to take the world by storm, and it's already setting benchmarks in hotels around the world."
To make your mark in the next phase of hospitality's history, visit DigiValet June 25 to 28 at the Baltimore Convention Center in Booth 2435. It is recommended that you pre-schedule an appointment with Rachana Salgia by emailing her at email@example.com.
DigiValet is a convergence platform which interfaces with in room amenities, back of the house services and the hotel management services. It brings all of these on one common platform and offers a unified interface to the guest to interact with these services. In terms of the in room systems the DigiValet interfaces to the RMS (Lights, AC, Curtains, DND, MUR), Hotel TV, Door Camera, Door Strike. The DigiValet at the back end interfaces to the PMS, POS, VoD, IPTV. The guest interface is available on Apple iPod / Apple iPad. The major components of DigiValet Solution are: DigiValet Controller and DigiValet Touch - one in each guestroom, a set of servers (VoD Server, PMS Integration Server, ATS etc. - these servers are common for all the rooms in a hotel. The DigiValet Touch (guest interface device)i.e. the iPod touch or the iPad is connected to the “DigiValet Controller” on Wireless LAN. When the user requests for a service using the DigiValet Touch the corresponding command is communicated to the controller which interprets it and issues the command further to the respective system (the TV / RMS / PMSI / VoD Server.
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