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CHTA Honors Stars of the Caribbean Hospitality Industry

Kendra Daniel Named Caribbean Tourism Employee of the Year


JAMAICA (June 20, 2012) -- The Caribbean Hotel & Tourism Association (CHTA) honored the stars of the Caribbean hospitality industry at this past weekend's Caribbean Tourism Summit, by naming Kendra Daniel, senior sales reception coordinator, Marriott Vacations Worldwide, Marriott Frenchman's Cove, Caribbean Tourism Employee of the Year; Samuel Estrada, engineering supervisor, San Juan Marriott Resort & Stellaris Casino, Caribbean Tourism Supervisor of the Year; Gilda Gumbs- Samuel, executive director, Anguilla Hotel & Tourism Association, National Hotel Association Executive of the Year; and Louise John, owner, Talkabout, Caribbean Allied Member of the Year.

"This year's winners are truly deserving of the awards bestowed upon them because they reflect the true spirit of Caribbean tourism professionals.  We are proud to have these four individuals representing the Caribbean region," Alec Sanguinetti, director general and CEO of CHTA.

"Kendra Daniel and Samuel Estrada, our employee and supervisor of the year winners, demonstrate exemplary skills and go above and beyond their job description which ultimately enhances the overall guest experience," said Sanguinetti.

Caribbean Tourism Employee of the Year
As senior sales reception coordinator, Ms. Daniel is considered to be an exemplary employee and role model associate for her colleagues at Marriott Frenchman's Cove in St. Thomas, U.S. Virgin Islands.  Her supervisors cite her willingness to obtain complete customer satisfaction and the personalized interaction she has with guests as a reason why the property has improved its overall scores in this area.  Ms. Daniel has been recognized by her peers for her efforts on behalf of guests as well as the U.S. Virgin Islands Hotel & Tourism Association with the 2011 Tommy Star Hotel Associate of the Year Award.


Pictured (left to right): Josef Forstmayr, chairman, CHTA; Caribbean Tourism Employee of the Year Kendra Daniel, senior sales reception
coordinator, Marriott Frenchman's Cove in St. Thomas, USVI; Richard Doumeng, president, CHTA;
 and Alec Sanguinetti, director general and CEO, CHTA.


Caribbean Tourism Supervisor of the Year
Mr. Estrada has been recognized by his colleagues for his consistent job performance and leadership role he has undertaken as engineering supervisor at the San Juan Marriott Resort & Stellaris Casino in Puerto Rico.  His outstanding work ethic has garnered him five Supervisor of the Month and two Supervisor of the Year honors from the resort as well as earning Supervisor of the Year from the Puerto Rico Hotel & Tourism Association in 2011.  Mr. Estrada's colleagues name his innovative ideas and aura of professionalism as reason why he makes an outstanding leader at the resort.


Pictured (left to right): Josef Forstmayr, chairman, CHTA; Caribbean Tourism Supervisor of the Year Samuel Estrada, engineering supervisor,
 San Juan Marriott Resort & Stellaris Casino, San Juan, Puerto Rico; Richard Doumeng, president, CHTA;
and Alec Sanguinetti, director general and CEO, CHTA.


National Hotel Association Executive of the Year
"Gilda Gumbs-Samuel is an excellent leader for the Anguilla Hotel & Tourism Association as she keeps the membership up-to-date on industry happenings and constantly promotes tourism to Anguilla and the Caribbean region," stated Sanguinetti.


Pictured (left to right): Josef Forstmayr, chairman, CHTA; National Association Executive of the Year Gilda Gumbs-Samuel, executive director,
 Anguilla Hotel & Tourism Association, Richard Doumeng, president, CHTA; and Alec Sanguinetti, director general and CEO, CHTA.

Mrs. Gumbs-Samuel is recognized as one of the most proactive association executives in the region as she is always one of the first local hotel association executives to respond to requests made by CHTA.  She works hard to incorporate both the private sector and public sector on Anguilla and along with the tourism authority on her island, she has been tirelessly promoting CHTA's "Tourism is Key" campaign with posters, banners and ads in the newspapers to raise awareness of the importance of tourism to Anguilla and the Caribbean region.  Mrs. Gumbs-Samuel works hard every year to bring together a team of chefs and bartenders to compete in CHTA's "Taste of the Caribbean Culinary" competition.  National association executives from across the Caribbean region say that Mrs. Gumbs-Samuel exemplifies the true meaning of service.

Caribbean Allied Member of the Year
"Louise John has been a tremendous force in the Caribbean region and her dedication to the CHTA Education Foundation and its scholarship winners is unparalleled," added Sanguinetti.


Pictured (left to right): Josef Forstmayr, chairman, CHTA; Caribbean Allied Member of the Year Louise John, owner, Talkabout;
Richard Doumeng, president, CHTA; and Alec Sanguinetti, director general and CEO, CHTA.

Ms. John serves as owner of Talkabout which provides practical consulting and training services that deliver long-lasting solutions within the tourism & hospitality industry.  She is a trustee and selection committee chair of the CHTA Education Foundation where she always puts in a tremendous amount of time raising money for the scholarships.  Ms. John is recognized by her colleagues for adding that personal touch when working with the Caribbean national students who win the scholarships to achieve their goals in seeking a higher education in the hospitality and tourism industry.  Recently, Ms. John has undertaken the task of rebuilding the Haitian community and organizing fundraisers for the Haiti Culinary team to compete for the first time in CHTA's Taste of the Caribbean.

Caribbean Hotel & Tourism Association

The Caribbean Hotel & Tourism Association (CHTA) facilitates the full potential of the Caribbean hotel and tourism industry by serving members' needs and building partnerships in a socially responsible and sustainable manner.  Celebrating its Golden Jubilee in 2012, CHTA is the voice of the Caribbean hospitality industry for the development of the region in the highly competitive and sophisticated environment of international tourism. Today, tourism is widely recognized as a pivotal industry in the economy of the region - and CHTA functions as the common denominator for this industry in a region of diverse nationalities, languages and styles, identifying mutual problems and marshaling the resources of the active and allied members to devise solutions. CHTA represents all facets of the hospitality industry with more than 725 member hotels and 375 allied members.

For more information, visit http://www.caribbeanhotelandtourism.com.
Follow CHTA on Facebook www.Facebook.com/CaribbeanHotelandTourismAssociation and Twitter www.Twitter.com/CHTAFeeds .
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Contact: 

KTCpr
Theresa M. Oakes / T.Oakes@KTCpr.com
Richard Kahn / R.Kahn@KTCpr.com
Telephone: 516-594-4100


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Also See: Josepf F. Forstmayr, President of CHTA, Opens the CHTA Caribbean Tourism Summit Reinforcing the Need for Crucial Air Access and Affordability for the Region / June 2012

Richard Doumeng, Managing Director of Bolongo Bay Beach Resort and Incoming President of the Caribbean Hotel & Tourism Association (CHTA) Plans to Reinvigorate and Reinvent the Association / June 2012

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Agenda Set for the Caribbean Tourism Summit June 15-16 in Jamaica; To Focus on Crucial Air Access for Region, Culminates with CHTA 50th Anniversary Golden Jubilee Gala / May 2012

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Caribbean Hotel & Tourism Association (CHTA) in Conjunction with the Caribbean Tourism Organization (CTO) and Jamaica to Host Caribbean Tourism Summit June 15-16, 2012 in Jamaica / March 2012

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Caribbean Hotel & Tourism (CHTA) Elects Richard J. Doumeng as President-elect for 2012-2014 / July 2011

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Keynote Speaker and Agenda Set for the 15th Annual Caribbean Hotel & Tourism Investment Conference (CHTIC) May 10-12, 2011 in Montego Bay, Jamaica / April 2011

Caribbean Hotel & Tourism Association Adds Two New Conferences for 2011 with Events Scheduled in Barbados and St. Lucia for June and October / April 2011

Recap Caribbean Hotel & Tourism Investment Conference: Robert Crandall, Former CEO of American Airlines, Provides Frank and Honest Assessment of the Issues Facing Caribbean Tourism; CSHAE Elects 2010-2011 Leadership / May 2010

Caribbean Hotel and Tourism Association Education Foundation Providing Scholarships for Students Seeking Career in Hospitality / December 2009

The Caribbean Hotels and Tourism Association Names David Callaghan the Allied Member of the Year; Recognized for Ongoing Support of the Caribbean Hospitality Industry / January 2009

Caribbean Society of Hotel Association Executives Agree on Six Point Plan for National Associations; Susan Springer, Executive Director of the Barbados Hotel & Tourism Association Re-elected President / May 2008

Caribbean Hotel Association Recognizes Individuals that Raise the Bar for Caribbean Hospitality; Eustace Guishard, GM of Cap Juluca Resort in Anguilla Named “Caribbean Hotelier of the Year” / July 2005
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