News for the Hospitality Executive
New Delhi — April 10, 2012 — FCS Computer Systems, a leading comprehensive hospitality solutions provider, announces the expansion and relocation of its operations in India to a new office in New Delhi’s DLF Towers. The move gives the company a prominent presence in Jasola, one of New Delhi’s most desirable commercial business districts, and provides a significant foundation for FCS’ future growth in the Indian Peninsula.
With this new base in Delhi NCR along with its established offices in Mumbai and Bangalore, FCS continues to cater to the growing demands of India’s hospitality industry, providing excellent service to existing clients.
"With FCS’ technological enhancements and the multiple products available for the rapidly growing Indian hospitality market, FCS is gearing up to differentiate from its competitors as a single vendor for some of the most innovative solutions targeted at hotel operations and improving guest satisfaction,” says Sudip Mukherjee, Senior Director of Sales and Operations for FCS in India. “Our new office is equipped with a demo studio to show the full suite of FCS products and their integration to the hotel ecosystem, thus demonstrating to our clients how they can serve their guests better to meet their growing expectations.”
With the new capabilities of its office, FCS will focus on building its brand and increasing its regional client base. “FCS strives to provide the very best hospitality solutions that enhance guest experiences while maximizing hotel operations and productivity,” says Sudip. “We thank our customers who have patronized us and this new office setup and an expanded India team is a step in the direction to the continued commitment to our valued customers.”
The new mailing address for FCS Computer Systems Pte. Ltd., India Branch, is:
1204, 12th Floor, DLF Tower A
Jasola, New Delhi
For more information on the comprehensive FCS suite of hospitality technology product solutions, please visit www.fcscs.com.
About FCS Computer Systems | FCS Computer Systems (FCS), founded in 1982, is a comprehensive hospitality solutions provider with presence in more than 26 countries worldwide. With nearly three decades of experience, FCS has provided extensive solutions to more than 4,000 hotels in over 8,000 installations across 32 countries.
FCS delivers a full suite of innovative hospitality solutions and services that does solution architect for integrated resorts and international hotel chain on centralized solutions across multiple vendors. The Universal Interface and Billing solution can be installed onsite or hosted privately by hotel chain or publicly hosted by FCS. FCS WinVoice is the leading voicemail solution on both analogue and SIP platform. FCS e-Solution is a web-based suite of hotel operation applications comprised of five subsystems – e-Connect, e-Engineering, e-Housekeeping, e-Concierge and e-Recovery. e-Connect provides centralized call center job dispatch management. e-Engineering is for preventive maintenance and general engineering work order management. e-Housekeeping is for room assignment, inventory, and lost and found management. e-Concierge manages concierge services in a professional way. e-Recovery handles incidents and compensations – an advance GITCH management system with guest information. All these e-Solution applications will be available on the c-Solution platform which is cloud enabled. These applications can also be operated on smart devices so that field staff can take immediate actions on their m-Solutions platform. And most excitingly is FCS i-Guest applications that allow guests to access hotel services and request services via their own smart devices. Subscribe to FCS BuZZ for the latest news and industry insights across the globe by renowned hoteliers, consultants and business owners. For more information, visit www.fcscs.com.
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