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12 Communications Resolutions for 2012

by Jim Hartigan
January 11, 2011


The confetti has settled, and the champagne bubbles have fizzled.  It’s back to the grind stone and time to get down to the business of 2012.  January is a time for making resolutions and setting goals, and what better topic to resolve to improve than your Communications!  So without further ado here is our 12 Orgwide Communication Resolutions for 2012 – they might just revolutionize your communications too!
 
12 Communication Resolutions for 2012
  1. More is…well, more!—How many times have you heard someone say, “Didn’t I tell you” or “Oh, I told Sally Jo but forgot to tell you.” More communication is critical as your team works together.  It is important to check and recheck that everyone has received the same information.
  2. Use spell check
  3. Like a train – Stay on schedule—Regular communication helps your team members from becoming overloaded by “popcorn” e-mail messages.  Having a standard communications schedule also gives you the ability to highlight the importance of some information compared to other messages.  Click Here to see how we can keep you on track and on schedule!
  4. DISABLE CAPLOCK
  5. Can you hear me now?—Beyond hearing, is your audience listening and really understanding your message?  Are your team members interpreting your messages how you intended them to be?  Do they understand their goals and objectives?  Click Here to see a sample of our team member survey and Manager’s Interpretation Guide.
  6. Clean out the inbox – failing to respond is… just plain uncivilized.
  7. Keep it real—In a world of e-mail and smart phones, it can become easy to hide behind technology.  When launching a new project or handling a conflict, direct communication gives both parties the opportunity to explain themselves and always for both parties to seek immediate clarification.
  8. Complete sentences
  9. Plan your work, Work your plan—As organizations grow and new technology becomes available, we are often faced with new communication challenges.  By including communication strategies in the planning phases, organizations elevate their efficiency and limit possible issues.  Click Here to see a sample of a successful communication campaign
  10. One should avoid talking about oneself in the third person
  11. More than annual Check-ups—Is one of your team members having problems with part of the project?  Are two team members duplicating effort on a project?  Checking in with team members on the status of projects can build team member engagement and allow you to prevent problems and streamline efforts.
  12. Me, myself, and I – They asked Sally Jo and me to help.  I finished the project myself. Sally Jo and I went to the meeting.
What are your resolutions for 2012?  Send us your resolutions and we’ll help explore how Orgwide might help you achieve them.  Until next time – remember:  Take care of the customer, take care of each other, and take care of yourself!



About the Author:

Jim Hartigan, Chief Business Development Officer and Partner joined OrgWide Services, a Training/e-Learning, Communications, Surveys and Consulting firm in April 2010 after nearly 30 years experience in the hospitality industry, including the last 18 as a senior executive with Hilton Worldwide. Jim’s last position was that of Senior Vice President – Global Brand Services where he provided strategic leadership and business development and support to the $22B enterprise of 10 brands and more than 3,400 hotels in 80 countries around the world. His team was responsible for ensuring excellence in system product quality, customer satisfaction, market research, brand management, media planning, and sustainability.
 
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Contact:

Jim Hartigan
Chief Business Development Officer & Partner
OrgWide Services
165 N. Main Street, Suite 202
Collierville, TN 38017
office: 901.850.8190  Ext. 230
mobile: 901.628.6586
jim.hartigan@orgwide.com
www.orgwide.com


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