News for the Hospitality Executive
SAN DIEGO – (February 29, 2012) ResortCom International, the pioneer in providing servicing solutions in the Shared Ownership Industry cornered three coveted finalist spots in the ARDY Awards, which recognizes the best of the vacation ownership industry at the 2012 ARDA Annual Convention and Exposition. With over 3,000 attendees from more than 35 countries in attendance including international development organizations, the ARDA World Annual Convention is the premier convention for the vacation ownership industry. The finalists in the competition are selected from hundreds of entries submitted by ARDA members and judged independently in a confidential/blind judging process. The Gold ARDY Awards will be announced April 4 at The Venetian Resort Hotel & Casino in Las Vegas.
Operating on a Global scale with extensive multicurrency and multicultural capabilities, ResortCom is a 25 year old company with a menu of products and services that expands the full spectrum of business processes, particularly in the shared ownership industry.
Finalists from the San Diego-based firm are Carlos Lopez a corporate trainer who recently helped in the training of the front desk system in one of the company’s newest properties in Florida and will do the same for a property about to open in Mexico. Also a finalist is Hannah Zueleta, a multiple award winner from previous years, who serves as the rental manager for the company’s resort management division, Tapestry Resort. Finally, in the category of Special Events, the Universal Vacation Club’s Annual Meeting was named as a finalist in the competition. The event’s theme was “1001 Arabian Nights” and showed a 30% increase over attendance from the previous year. Also in the running for the ARDY Gold as the HOA Board Member of the Year is Universal Vacation Club Board Member Deborah McPherson who was lauded for her decision-making ability, effective communication well with others (especially when explaining a Board or association rule or decision), the fairness to act as a team player, and the insight to remember that she is a “neighbor” first and a Board member second.
ResortCom’s Financial Services and Technology Division provides Receivables Servicing on timeshare and fractional loans and maintenance fees. It is widely regarded as a top performer in Portfolio Management exemplified in healthy portfolios, low delinquencies and foreclosures. In addition to loan receivables servicing and portfolio management, ResortCom also specializes in Maintenance Fee Billing and Collections, Merchant Credit Card Services, Tax Withholding Trust Administration, Custodial Services and Lender Support.
ResortCom’s Hospitality, Reservations, Rental and Club Services Division, Tapestry Resorts, is a full service Hospitality Management Company offering resort management, rental, reservations and travel services to the vacation ownership, fractional and luxury resort industries. Tapestry Resorts also brings sophisticated reservations systems, to its clientele and effective yield management with strong rental solutions to its resort clients. Tapestry Resorts applies a comprehensive, yet cost effective, suite of superior technology, distribution strategies, and sales and marketing tools to maximize ADR’s and occupancies to enhance the profitability of its clients.
For more information about ResortCom International, visit www.resortcom.com or call Alejandro Lara at 619-683-2470, ext. 1685. For more information about Universal Vacation Club go to www.myuvc.com
ResortCom International’s International Headquarters are located at 404 Camino Del Rio South, Fourth Floor, San Diego, CA 92108. The company has offices in Mexico City, Sao Paulo, Brazil, Phuket, Thailand and San Francisco. For more information about ResortCom International, www.resortcom.com.
Alejandro Lara 619-683-2470
Georgi Bohrod (Media) 619-255-1661
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