News for the Hospitality Executive
NASHVILLE, Tenn.--()--Gaylord Entertainment Co. (NYSE: GET) today reported its financial results for the fourth quarter and full year ended December 31, 2011. Highlights include:
Colin V. Reed, chairman and chief executive officer of Gaylord Entertainment, stated, “We had a solid fourth quarter, with robust growth in Adjusted Gaylord Hotels ADR, RevPAR and Total RevPAR. We were especially pleased with our profitability performance, which reflected a 330 basis point improvement in CCF margin on an Adjusted Gaylord Hotels basis. Gaylord National led this improvement with a CCF margin increase of 830 basis points. Additionally, Gaylord Entertainment produced its highest level of CCF ever in 2011 due to record-setting full-year CCF performances at Gaylord Opryland and Gaylord Texan. Gaylord Palms, despite having nearly 18,000 room nights out of service in the fourth quarter for renovation, drove solid growth in revenue on an occupied room night basis.
“We booked over 586,000 net room nights in the fourth quarter. While that was down approximately 8 percent from the same period last year, it is important to note the fourth quarter of 2010 included an abnormally high number of advance group room nights that were booked at Gaylord Opryland following its reopening in November 2010. Our fourth quarter room night production also reflects our continued commitment to our strategy of aggressively pricing future patterns that have historically seen the highest level of group demand. We continue to believe that this remains the best approach for our business, given where we are in the group segment recovery cycle.
“The fourth quarter also witnessed the introduction of the 'DreamWorks Experience' holiday offerings in our hotels. Given that this was the initial launch of the program, we were encouraged by the results. The DreamWorks offerings generated approximately $7 million in incremental revenue for our hotels across November and December – driven in part by an ADR lift of over $18.00 among our transient rooms in those months compared to the same period last year. We anticipate that as this one-of-a-kind offering gains momentum, it will continue to help drive additional business to our properties.”
Segment Operating Results
Key components of the Company’s hospitality segment performance in the fourth quarter and full year of 2011 include:
At the property level, Gaylord Palms results in the fourth quarter and full year 2011 were impacted by the planned renovation of the property’s room product and the construction of a sports bar, resort pool complex and events lawn. Revenue-based statistics for the fourth quarter and full year 2011 reflect 17,617 and 23,960 room nights out of service, respectively, due to the rooms renovation. While the property worked to minimize disruption, the renovation and construction activity did impact the property’s flexibility in accommodating in-the-year, for-the-year group and transient business. Partially as a result of this disruption, occupancy for the fourth quarter decreased 1.1 percentage points to 77.5 percent as group room nights declined by approximately 16,000 room nights. This revenue decline was partially offset by higher-rated association business. As a result, Average Daily Rate (“ADR”) for the fourth quarter increased 4.9 percent to $153.65, compared to $146.51 in the prior-year quarter. Fourth quarter 2011 RevPAR increased 3.4 percent to $119.03 compared to $115.09 in the prior-year quarter. Total RevPAR in the fourth quarter of 2011 increased 12.8 percent to $357.23 compared to $316.68 in the prior-year quarter. Gaylord Palms posted revenue of $39.9 million in the fourth quarter of 2011, a 2.6 percent decrease compared to $41.0 million in the prior-year quarter. The decrease was driven by the decline in group room nights, partially offset by the increase in ADR and increased outside-the-room spending. CCF in the fourth quarter of 2011 decreased to $7.7 million compared to $8.7 million in the prior-year quarter. This resulted in a CCF Margin of 19.2 percent, a 200 basis point decrease compared to 21.2 percent in the prior-year quarter. CCF and CCF margin in fourth quarter of 2011 were negatively impacted by the revenue declines mentioned above as well as lower than anticipated local traffic to our holiday ICE attraction at the property. For the full year, Gaylord Palms performance in 2011 was impacted by lower-rated group business that was booked during the worst of the recession as well as the negative impact of the rooms renovation on the property’s ability to capture in-the-year, for-the-year business. Full year 2011 occupancy was flat at 73.9 percent compared to 74.0 percent in 2010 and ADR declined to $155.09 compared to $156.73 for full year 2010. Full year 2011 RevPAR decreased 1.2 percent to $114.58 compared to $116.00 in the full year of 2010. In the full year of 2011, Total RevPAR increased 0.5 percent to $306.31 compared to $304.75 in the full year of 2010. Full year 2011 revenue of $149.9 million represented a 4.2 percent decrease compared to $156.4 million in 2010. The decline in revenue drove a full year CCF decline of 11.9 percent to $35.6 million compared to $40.4 million in 2010, resulting in a CCF Margin of 23.7 percent, a 210 basis point decrease compared to 25.8 percent in the full year of 2010.
Gaylord Texan posted revenue of $58.7 million in the fourth quarter of 2011, an increase of 5.2 percent from $55.8 million in the prior-year quarter, driven by increases in occupancy, ADR and outside-the-room spending aided by the introduction of the “DreamWorks Experience” holiday offerings. Occupancy for the fourth quarter of 2011 increased by 2.3 percentage points to 74.4 percent compared to the fourth quarter of 2010, and ADR increased 9.6 percent to $184.89 compared to $168.76 in the prior-year quarter. The fourth quarter 2011 ADR increase was driven by strong group performance in October and an 8.2 percent increase in transient room rate for the quarter. As a result, RevPAR in the fourth quarter of 2011 increased 13.1 percent to $137.52 compared to $121.61 in the prior-year quarter. Total RevPAR increased 5.2 percent in the fourth quarter of 2011 to $422.09 compared to $401.30 in the prior-year quarter, driven primarily by the increase in ADR, as well as increases in food and beverage revenue in both banquets and outlets. CCF in the fourth quarter of 2011 increased 8.7 percent to $19.4 million compared to $17.9 million in the prior-year quarter, resulting in a 33.1 percent CCF Margin, a 110 basis point increase from the prior-year quarter and driven primarily by the increase in ADR. CCF performance in the fourth quarter of 2011 represents Gaylord Texan’s best fourth quarter performance on record. For the full year 2011, Gaylord Texan benefited from the impact of the Super Bowl in February, solid group performance throughout the year and the opening of the new resort pool complex in May. As a result, revenue increased 5.3 percent to $202.3 million from $192.2 million in 2010. Occupancy for the full year 2011 was 75.7 percent and represented a 3.3 percentage point improvement compared to 2010. ADR for the full year 2011 increased 8.2 percent to $178.32 driven primarily by lift in transient room rates with the introduction of the resort pool complex and the DreamWorks offerings as well as improving group rates from both corporate and association groups. RevPAR in the full year of 2011 increased 13.2 percent to $135.03 compared to $119.27 in the prior year. Total RevPAR increased 5.3 percent in the full year of 2011 to $366.89 compared to $348.46 in the prior year, driven by increases in occupancy, ADR and food and beverage revenue. Full year 2011 CCF increased 6.7 percent to $67.3 million compared to $63.0 million in the prior year, resulting in a 33.2 percent CCF Margin, a 46 basis point increase compared to the prior year. CCF and CCF margin performance for the full year 2011 represented Gaylord Texan’s best performance on record.
Gaylord National generated revenue of $65.0 million in the fourth quarter of 2011, a 3.6 percent increase compared to the prior-year quarter of $62.7 million. Occupancy for the fourth quarter of 2011 was up 1.3 percentage points to 66.9 percent compared to the prior-year quarter, and ADR increased 9.3 percent to $199.65 compared to the prior-year quarter. Occupancy and ADR increases were driven by an increase in group room nights and strong growth in both corporate ADR and transient ADR. Transient ADR was aided by the introduction of the “DreamWorks Experience” holiday offerings. RevPAR in the fourth quarter of 2011 increased 11.5 percent to $133.54 compared to $119.77 in the prior-year quarter. Total RevPAR increased 3.6 percent to $353.78 in the fourth quarter of 2011 compared to $341.57 in the prior-year quarter. CCF increased 56.3 percent to $16.0 million in the fourth quarter of 2011 compared to $10.3 million in the prior-year quarter and represents the best fourth quarter performance on record for the property. CCF Margin increased 830 basis points to 24.7 percent in the fourth quarter compared to 16.4 percent in the prior-year quarter, driven by margin management initiatives at the property level. Revenue for the full year of 2011 was $235.1 million as compared to $254.1 million for the full year 2010 and was negatively impacted by a decline in government and government-related business that is typically booked in-the-year, for-the-year. Occupancy for the full year of 2011 decreased 4.9 percentage points compared to 2010 and was negatively impacted by a decline in government-related group room nights that are typically booked in-the-year, for-the-year. This trend was witnessed across the group lodging segment of the Washington, D.C. market and was not exclusive to Gaylord National. Despite these pressures on occupancy, full year 2011 ADR increased 2.4 percent to $195.66 compared to 2010, aided by growth in ADR among association groups and transient guests. RevPAR in the full year 2011 decreased 4.4 percent to $134.52 compared to $140.69 in the prior full year and was negatively impacted by the decline in occupancy. Total RevPAR decreased 7.5 percent in the full year of 2011 to $322.72 compared to $348.80 in the prior year. Total RevPAR for the full year 2011 was negatively impacted by the decline in RevPAR and the contraction in outside-the-room spending exhibited by groups that traveled to the Washington, D.C. market. Uncertainty surrounding Federal budget reductions negatively impacted group spending behaviors in the Washington, D.C. market throughout the year. Full year 2011 CCF decreased 9.7 percent to $56.3 million compared to $62.3 million in the prior year, resulting in a 23.9 percent CCF Margin, a 60 basis point decrease from the prior year.
The results for Gaylord Opryland for the fourth quarter of 2010 and the full year 2010 include only the periods during which the property was open and do not include the temporary closure from May 3, 2010 through November 14, 2010 due to the flood. As a result, no comparison to the fourth quarter of 2010 or the full year 2010 is provided. Gaylord Opryland generated revenue of $86.0 million in the fourth quarter of 2011. Occupancy for the fourth quarter of 2011 was 73.5 percent, and ADR was $162.38. RevPAR and Total RevPAR for the fourth quarter of 2011 were $119.31 and $324.57, respectively. CCF was $23.4 million for the fourth quarter of 2011, and CCF margin was 27.2 percent. Gaylord Opryland benefited in the fourth quarter from an ADR lift that resulted from the introduction of the “DreamWorks Experience” holiday offerings as well as strengthening group performance, evidenced by an 11.6 percent increase in ADR in December 2011 as compared to December 2010. Full year 2011 revenue was $291.8 million. Occupancy for the full year 2011 was 72.8 percent, and ADR was $153.54. RevPAR and Total RevPAR for the full year 2011 were $111.76 and $277.61, respectively. Gaylord Opryland benefited in 2011 from a favorable mix of premium corporate and association groups that drove occupancy and ADR as well as strong revenue performance at the property’s outside-the-room offerings. Coupled with continued margin management, the property achieved full year 2011 CCF of $87.4 million and CCF margin of 30.0 percent. This represents Gaylord Opryland’s best performance on record for both CCF and CCF margin.
Reed continued, “Beyond the record-setting CCF performance we achieved at both Gaylord Opryland and Gaylord Texan this year, we were also quite pleased with the significant improvement in fourth quarter performance at Gaylord National. Our continued focus on managing costs at Gaylord National enabled us to minimize the bottom line impact of the $19 million decline that we witnessed in revenue for the year. While we expect that the Washington D.C. market will continue to be impacted by the slowdown in spending by government groups in 2012, we do anticipate improved performance at Gaylord National as we continue to focus on capturing in-the-year, for-the-year group business from non-government related groups while driving additional improvements in margin performance. We also anticipate improved performance at Gaylord Palms in 2012. With our rooms renovation nearly complete and our sports bar, adult pool and events lawn open for business, we believe this property is well-positioned to compete in both the lucrative group and leisure segments of the Orlando market in 2012 and beyond.”
Opry and Attractions
Opry and Attractions segment revenue increased 22.0 percent to $17.3 million in the fourth quarter of 2011, compared to $14.2 million in the year-ago quarter. For the full year 2011, revenue increased to $65.4 million as compared to $46.9 million for the prior year. The segment’s CCF increased to $3.7 million in the fourth quarter of 2011 from $2.2 million in the prior-year quarter. For the full year of 2011, the segment’s CCF increased to $14.5 million from $6.1 million in the prior year. Opry and Attractions revenue and CCF in the fourth quarter and full year of 2010 were impacted by the flood damage and temporary closure of certain of Gaylord’s Nashville assets, and a reduction in visitor volume due to the closure of Gaylord Opryland.
Corporate and Other
Corporate and Other operating loss totaled $16.0 million in the fourth quarter of 2011 compared to an operating loss of $15.3 million in the same period last year. For the full year, the segment reported an operating loss of $58.5 million compared to an operating loss of $61.3 million in the prior year. Corporate and Other CCF in the fourth quarter of 2011 was a loss of $11.4 million compared to a loss of $12.5 million in the same period last year. For the full year, CCF improved 9.9 percent to a loss of $44.7 million compared to a loss of $49.6 million in 2010. Operating loss and CCF for 2010 included an approximate $2.8 million non-cash charge to recognize compensation expense related to amendments to certain executives’ restricted stock unit agreements.
On June 21, 2011, the Company announced its plans to develop a resort and convention hotel in Aurora, Colorado, contingent on the approval of tax incentives for the project under the State of Colorado’s Regional Tourism Act, as well as various other contingencies. Gross costs for the project before the benefit of public incentives are expected to total approximately $800 million. The project could be funded by Gaylord, potential joint venture partners, and tax incentives that are being provided as a result of an agreement between the Company and the city of Aurora, Colorado. The Company is planning for the resort to be open for business in early 2016.
On January 19, 2012, the Company announced that it had entered into a memorandum of understanding for a 50/50 joint venture with the Dollywood Company to develop a family entertainment zone adjacent to the Gaylord Opryland Resort & Convention Center on land that the Company currently owns. The Dollywood Company will operate the park, and Gaylord will contribute both land and cash to represent its 50 percent share of the venture. Phase one of the project is a yet unnamed approximately $50 million water and snow park, which we believe will be the first of its kind in the U.S. An early 2013 groundbreaking date is expected with the park opening slated for summer 2014. The project is contingent upon finalizing agreements with governmental authorities pertaining to the construction of the necessary infrastructure.
Reed commented, “We are excited by the prospect of partnering with one of the preeminent theme park owners and operators in the country. We are confident that this proposed attraction would make both Gaylord Opryland and the City of Nashville more attractive destinations for leisure customers.”
Gaylord Entertainment’s planned resort and convention hotel in Mesa, Arizona remains in the very early stages of planning, and specific details of the property and budget have not yet been determined. The Company anticipates that any expenditure associated with the project will not have a material financial impact in the near-term.
As of December 31, 2011, the Company had long-term debt outstanding, including current portion, of $1,073.8 million and unrestricted cash of $44.4 million. At the end of 2011, $325 million of borrowings were undrawn under the Company’s $925 million credit facility, and the lending banks had issued $8.0 million in letters of credit, which left $317.0 million of availability under the credit facility.
The following business performance outlook is based on current information as of February 7, 2012. The Company does not expect to update the guidance provided below before next quarter’s earnings release. However, the Company may update its full business outlook or any portion thereof at any time for any reason.
Reed concluded, “The strong performance of Gaylord Opryland and Gaylord Texan coupled with the group room nights we already have on the books at Gaylord National and the renovations and upgrades we’re making at Gaylord Palms give us confidence heading into 2012. We are well-positioned as it relates to advance group bookings for 2012 and are optimistic about our leisure performance in 2012. This will be the first full year of our DreamWorks Experience offering at each of our properties, the Paradise Springs resort pool at Gaylord Texan, and our repositioned product in Orlando. As a result, we expect that each of our properties will deliver improved revenue and CCF performance in 2012. However, we remain cautious given the ongoing economic climate and will continue to closely monitor group behavior – especially in the Washington, D.C. market. Based on the trends we're currently seeing in both the overall economic environment and in our business, we remain satisfied with the 2012 guidance we provided in the third quarter of 2011.”
Note: The guidance above assumes 9,529 room nights out of service in 2012 due to the renovation of rooms at Gaylord Palms and a revised room count at Gaylord Opryland of 2,882 for 2012.
Webcast and Replay
Gaylord Entertainment will hold a conference call to discuss this release today at 10:00 a.m. ET. Investors can listen to the conference call over the Internet at www.gaylordentertainment.com. To listen to the live call, please go to the Investor Relations section of the website (Investor Relations/Presentations, Earnings, and Webcasts) at least 15 minutes prior to the call to register, download and install any necessary audio software. For those who cannot listen to the live broadcast, a replay will be available shortly after the call and will run for at least 30 days.
About Gaylord Entertainment
Gaylord Entertainment (NYSE: GET), a leading hospitality and entertainment company based in Nashville, Tenn., owns and operates Gaylord Hotels (www.gaylordhotels.com), its network of upscale, meetings-focused resorts, and the Grand Ole Opry (www.opry.com), the weekly showcase of country music’s finest performers for more than 80 consecutive years. The Company's entertainment brands and properties include the Radisson Hotel Opryland, Ryman Auditorium, General Jackson Showboat, Gaylord Springs Golf Links, Wildhorse Saloon, and WSM-AM. For more information about the Company, visit www.GaylordEntertainment.com.
This press release contains statements as to the Company’s beliefs and expectations of the outcome of future events that are forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from the statements made. These include the risks and uncertainties associated with refinancing our indebtedness prior to its various maturities, risks associated with development, budgeting, financing and approvals for our Colorado project, economic conditions affecting the hospitality business generally, rising labor and benefits costs, the timing of any new development projects, increased costs and other risks associated with building and developing new hotel facilities and new attractions, the geographic concentration of our hotel properties, business levels at the Company’s hotels, our ability to successfully operate our hotels and our ability to obtain financing for new developments. Other factors that could cause operating and financial results to differ are described in the filings made from time to time by the Company with the Securities and Exchange Commission and include the risk factors described in our Annual Report on Form 10-K for the fiscal year ended December 31, 2010 and our Quarterly Reports on Form 10-Q for the fiscal quarters ended March 31, 2011, June 30, 2011 and September 30, 2011. The Company does not undertake any obligation to release publicly any revisions to forward-looking statements made by it to reflect events or circumstances occurring after the date hereof or the occurrence of unanticipated events.
1The Company calculates revenue per available room (“RevPAR”) for its hotels by dividing room sales by room nights available to guests for the period.
2The Company calculates total revenue per available room (“Total RevPAR”) for its hotels by dividing the sum of room sales, food & beverage, and other ancillary services revenue by room nights available to guests for the period.
3 Adjusted EBITDA (defined as earnings before interest, taxes, depreciation, amortization, as well as certain unusual items) is a non-GAAP financial measure which is used herein because we believe it allows for a more complete analysis of operating performance by presenting an analysis of operations separate from the earnings impact of capital transactions and without certain items that do not impact our ongoing operations such as gains on the sale of assets and purchases of our debt. In accordance with generally accepted accounting principles, these items are not included in determining our operating income. The information presented should not be considered as an alternative to any measure of performance as promulgated under accounting principles generally accepted in the United States (such as operating income, net income, or cash from operations), nor should it be considered as an indicator of overall financial performance. Adjusted EBITDA does not fully consider the impact of investing or financing transactions, as it specifically excludes depreciation and interest charges, which should also be considered in the overall evaluation of our results of operations. Our method of calculating Adjusted EBITDA may be different from the method used by other companies and therefore comparability may be limited. A reconciliation of Adjusted EBITDA to net (loss) income is presented in the Supplemental Financial Results contained in this press release.
4As discussed in footnote 3 above, Adjusted EBITDA is used herein as essentially operating income/(loss) plus depreciation and amortization. Consolidated Cash Flow (which is used in this release as that term is defined in the Indentures governing the Company’s 6.75 percent senior notes) is a non-GAAP financial measure which also excludes the impact of preopening costs, impairment charges, the non-cash portion of the Florida ground lease expense, certain other non-cash expenses, stock option expense, the non-cash gains and losses on the disposal of certain fixed assets, and adds (subtracts) other gains (losses). The Consolidated Cash Flow measure is one of the principal tools used by management in evaluating the operating performance of the Company’s business and represents the method by which the Indentures calculate whether or not the Company can incur additional indebtedness (for instance in order to incur certain additional indebtedness, Consolidated Cash Flow for the most recent four fiscal quarters as a ratio to debt service must be at least 2 to 1). The calculation of these amounts as well as a reconciliation of those amounts to net income (loss) or segment (or hotel) operating income (loss) is included as part of the Supplemental Financial Results contained in this press release. CCF Margin is defined as CCF divided by revenue.
Entertainment Reports a Loss for the 3rd Qtr 2011 of $1.7 million
Compared to Loss of $31.8 million in the Year-ago Quarter; RevPAR
Increased 2.1% / Hotel Operating Statistics / November 2011
Entertainment Reports a Net Income for the 2nd Qtr 2011 of $8.6 million
Compared to Net Loss of $22.7 million in the Year-ago Quarter; RevPAR
Decreased 0.5% / Hotel Operating Statistics / Aug 2011
Entertainment Reports a Net Loss for the 1st Qtr 2011 of $2 million
Compared to Net Loss of $1.85 million in the Year-ago Quarter; RevPAR
Increased 0.5% / Hotel Operating Statistics / May 2011
Entertainment Reports a Net Loss for the 1st Qtr 2010 of $1.85 million
Compared to Net Income of $3.52 million in the Year-ago Quarter; RevPAR
Decreased 0.6% / Hotel Operating Statistics / May 2010
Gaylord Opryland Resort, Which Sits
Adjacent to the Cumberland River, Suffers Severe Flood Damage; the
Hotel Likely to be Closed for Several Months / May 2010