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Embassy Suites Hotels Honors its Top 10% of 2011

Based on Quality Assurance Audit and Guest Satisfaction Scores
Nebraska's Omaha-La Vista Hotel & Conference Center
Tops List for Third Consecutive Year
 
McLEAN, Va. (February 9, 2012) – Embassy Suites Hotels today announced its top ten percent of 2011. Every year, the full service, all-suites hotel brand measures the performance of its properties across the Americas. Hotels that achieve the top ranking score highest in quality assurance audits (measure cleanliness, condition and adherence to brand standards) and satisfaction scores. For the third consecutive year, the top honor has gone to the Embassy Suites Omaha-La Vista Hotel & Conference Center in Nebraska.

Each honored hotel will receive a trophy and monetary prize to be put toward an internal employee celebration.

“The Embassy Suites Hotels brand is known for delivering a consistent upper upscale experience and providing value that can’t be found at another full service hotel,” said Jim Holthouser, global head of Embassy Suites Hotels and full service brands, Hilton Worldwide.

“Our team members bring this practice to life in everything they do each day, and our owners contribute by making sure renovations and upgrades are performed to keep the quality of accommodations at a consistent level across the brand,” Holthouser continued. “We are pleased to honor these 21 hotels that strive to ensure guest loyalty at every turn and epitomize what the brand is all about.”

The top three performing Embassy Suites hotels – Omaha-La Vista/Hotel & Conference Center in Nebraska, Loveland-Hotel, Spa & Conference Center in Colorado and Murfreesboro-Hotel & Conference Center in Tennessee – receive special recognition with a Connie Award, named after Hilton Worldwide’s founder, Conrad Hilton. The general managers from these hotels will be flown to a national brand awards ceremony in Washington, D.C., in March, to collect their trophy in person.
  1. Omaha-La Vista/Hotel & Conference Center, NE; General Manager: Tony Moody
  2. Loveland-Hotel, Spa & Conference Center, CO; General Manager: Tom Dwyer
  3. Murfreesboro-Hotel & Conference Center, TN; General Manager: Peter Tziahanas
  4. Denver-Downtown/Convention Center, CO; General Manager: Robert Kisabeth
  5. Louisville, KY; General Manager: Bud Vivion
  6. Mexico City-Reforma, Mexico; General Manager: Mary Paz Canseco
  7. Norman-Hotel & Conference Center, OK; General Manager: Michael Vance
  8. Birmingham-Hoover, AL; General Manager: Vladimir Pipa
  9. Tucson-Paloma Village, AZ; General Manager: Jeff Zelkin
  10. Houston-Energy Corridor, TX; General Manager: Faisal Kamal
  11. Fort Worth-Downtown, TX; General Manager: Jodi Beard
  12. Savannah-Airport, GA; General Manager: Gautham Shetty
  13. Columbus-Airport, OH; General Manager: Dirk Bengel
  14. St. Louis-St. Charles/Hotel & Spa, MO; General Manager: Rick Beran
  15. Rogers/Bentonville-NW Hotel, Spa & Convention Center, AR; Gen. Mngr: David Lang
  16. San Marcos Hotel, Spa & Conference Center, TX; General Manager: Tom Pugh
  17. Anchorage, AK: General Manager: Bill Remmer
  18. Denver-Aurora, CO; General Manager: Ed Decker
  19. Atlanta/Kennesaw-Town Center, GA; General Manager:  Beth Lanser
  20. Raleigh-Durham Airport/Brier Creek, NC; General Manager: Hector Jeyakaran
  21. Hot Springs – Hotel & Spa, AR; General Manager:  Kurt Schatzl
At every Embassy Suites hotel, guests can enjoy signature features including a free cooked-to-order breakfast each morning, a complimentary two-hour Manager’s Reception* each evening and two-room suites with a separate living area, private bedroom and wet bar fitted with a microwave, mini-fridge and coffee maker.  Suites are also equipped with two flat-panel high-definition televisions, in-room safes and two, dual-line phones. To make reservations, travelers can visit www.embassysuites.com or call 1-800-EMBASSY.

*Service of alcohol subject to state and local laws. Must be of legal drinking age.

About Embassy Suites Hotels

Embassy Suites Hotels, one of Hilton Worldwide’s ten market-leading brands, gives guests more during every stay. The full service, upscale brand offers spacious two-room suites, free cooked-to-order breakfast and a nightly Manager’s Reception with complimentary appetizers and beverages.  Both leisure and business travelers looking for an approachable, upscale experience feel right at home in the brand’s inviting atrium environment. Embassy Suites Hotels has 213 properties across the Americas and an additional 27 in the pipeline. For more information, visit www.embassysuites.com, and connect with Embassy Suites at www.embassysuitesmediacenter.com, www.facebook.com/embassysuiteshotels and http://www.twitter.com/EmbassySuites .

About Hilton Worldwide
Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For 93 years, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. The company is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Its brands are comprised of more than 3,800 hotels and timeshare properties, with 630,000 rooms in 88 countries and include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®. Visit www.hiltonworldwide.com for more information and connect with Hilton Worldwide at www.facebook.com/hiltonworldwide, www.twitter.com/hiltonworldwide, www.youtube.com/hiltonworldwide, www.flickr.com/hiltonworldwide and www.linkedin.com/company/hilton-worldwide.
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Contact:

Maggie Giddens
703 883 5346
Maggie.Giddens@hilton.com

Ryan Murphy
+1 212 805 8067
Ryan.Murphy@emanatepr.com




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