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Technology, Sales and Loyalty Solutions Debut Under New
Parent Company, Centric Hospitality Group


Merger between CARINO Hotels and Resorts and InnPoints Worldwide creates
initiatives structured to shift market-share by enhancing traveler experience


 
NEW YORK, October 27, 2011 – InnPoints Worldwide and CARINO Hotels and Resorts officially announced they merged, effective September 2011.  This combination created a global multi-tiered hotel service and technology company, Centric Hospitality Group, of which InnPoints Worldwide and CARINO Hotels and Resorts are key divisions. The union forms the basis for the group focus on advanced technology and service, targeting both hoteliers and travelers with a wide range of needs.
 
With the addition of distinct lodging tiers and technology enhancements, Centric Hospitality will introduce to member hotels and consumers the ability to maximize the travel experience while providing exceptional accommodation and personalized service. Centric Hospitality brands include CARINO Hotels and Resorts, the premier collection of four and five star hotels representing independently owned exceptional hotels, and Qube Hotels, a growing independent hotel collection with best-in-class quality, style and service.
 
“By offering corporate and leisure travelers brand options to accommodate personal style and service preferences, Centric Hospitality positions itself to compete with global hotel chains in today’s competitive hospitality market,” said Joseph Carino Jr., executive vice president of Centric Hospitality Group.  “Supported by our global sales team, member hotels can discover end-user preference to personalize traveler experiences.”
 
Technology and guest recognition programs will augment the consumer’s stay, enabling member hotels to provide an enhanced travel experience.  Under the Centric Hospitality umbrella, member hotels will have access to some of the most powerful reservation and sales technology available, including a web-based property management system (myHMS), a state-of-the-art central reservation system (myCRS) and a customizable website booking engine (VIBE). Adding to the consumer experience is StayCredits, an innovative guest rewards program designed to reward loyal travelers and further automate a guest’s online reservation experience.
 
“The strength of Centric Hospitality Group is demonstrated by the wide range of cohesive and seamless solutions we provide,” said Mark Lewis-Brown, executive vice president of Centric Hospitality Group. “By supporting our member hotels on numerous platforms with such an integrated approach, a simple and reliable end-user experience is created for travel agents and travelers.”
 
About Centric Hospitality Group
Centric Hospitality Group is a collection of dynamic brands and solutions powering the hospitality industry. Centric Hospitality provides a complete range of services for independent hotels, incorporating branded services, corporate/leisure sales support, e-distribution, reservation processing, hotel management systems, guest rewards programs and revenue management tools. The Centric Hospitality family includes InnPoints Worldwide (IR), a reservation solution and technology provider for independent hotels, CARINO Hotels and Resorts Worldwide (UN), the premier collection of four and five star hotels in the world’s most desired destinations, and Qube Hotels (IP), a growing independent hotel collection with best-in-class quality, style and service. Centric Hospitality Group employees are located throughout the world to assist its global client base of approximately 1,900 hotels. Current offices include: Albuquerque, Calgary, Chicago, Dallas, Greece, Italy, London, New York, Santa Barbara, San Francisco and Sweden. www.centrichospitality.com.
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Centric Hospitality Group Contact:
Phoenix F. Smith
Director of Marketing
phoenix.smith@centrichospitality.com
Tel: 505.768.6169
 
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Also See: InnPoints Worldwide and Carino Hotels and Resorts Merge, Forming Centric Hospitality Group; Group offers multi-tiered brands and advanced technology platform to independent hotels / September 2011

New Guest Rewards Program For Independents: StayCredits Creates Customizable, Integrated Rewards Program for Independent Hotels, Groups and Chains / August 2011

Cambean Hospitality Hotels Find Serious Service and Reservation Surge with InnPoints Worldwide; All Four Miami Beach Hotels Switch to InnPoints / November 2010

InnPoints Worldwide Appoints Tia S. Hobgood as Director of Client Services / Ocotber 2010

The First Day of Fall Calls for a Look Back at Summer: InnPoints Worldwide Reviews its Summer 2010 Growth / September 2010

InnPoints Connects Hotels Directly With Expedia / March 2010

InnPoints Worldwide Hotels See 15.4% Increase Year Over Year Despite Recessione / December 2009

Meet VIBE: The Versatile Internet Booking Engine InnPoints Worldwide's New Booking Engine Provides Limitless Customization through JSON Interface / October 2009

America’s Best Franchising and InnPoints Worldwide Continue Reservation Relationship / July 2009

InnPoints Worldwide and EZYield.com Complete Interface; Seamless interface enhances hotel channel management capabilities / June 2009

InnPoints Worldwide Wraps Up First Annual Conference with 655 Hotels Represented / January 2009

InnPoints to Demo New Reservation Technology at IH/M&RS Booth 3180: Web-Based Property Management System and Central Reservation System on Display / November 2008

Web-Based Property Management System MyHMS Named Preferred PMS for America's Best Franchising, Inc.: Including America's Best Inns & Suites and Country Hearth Inns & Suites / July 2008

All InnPoints Properties Upgrade to MyCRS Central Reservation System / May 2008
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