News for the Hospitality Executive |
CHARLOTTE – September 28, 2011 - One of Charlotte’s most popular hotels has “turned over a new leaf” this fall – by introducing a collection of newly renovated guest rooms along with new signage, new amenities and new touchpoints throughout the property that locally represent a new energy behind a global rebranding initiative underway by a DoubleTree by Hilton portfolio of more than 265 hotels in 21 countries. Bordered by the beautifully landscaped grounds of the Johnson & Wales University campus in the city’s Gateway Village neighborhood, the newly renamed DoubleTree by Hilton Charlotte is within walking distance to Bank of America Stadium, Time Warner Cable Arena and the Charlotte Convention Center. Bill DeLoache, hotel general manager, said: “We’re very proud to be at the forefront of the DoubleTree by Hilton global rebranding initiative here in Charlotte. By listening to frequent travelers and our most loyal hotel guests, we will continue to introduce new amenities and services in the coming months that enhance hotel arrivals and departures, provide more healthy and sustainable food options, continue our passionate commitment toward sustainable business practices and ultimately create a more relaxing, friendly, comfortable and rewarding hotel experience for everyone who stays with DoubleTree by Hilton.” All of the hotels 187 guest rooms and suites at the now 100% smoke-free hotel have been redesigned with soothing and relaxing neutral tones offering a contemporary, residential style. Thoughtful upgrades have been made in guestroom furniture, tableside lighting, new wall coverings and the introduction of the brand’s refreshing new Citron bath and body amenities by Crabtree & Evelyn. Wireless and wired high-speed internet access, spacious work desks, Wolfgang Puck in-room coffee service and flat-screen, high-definition televisions round out guestroom offerings. Rolling out through a series of operational, marketing, advertising, online, social media and internal/external communications channels throughout 2011, DoubleTree by Hilton’s mission behind this reenergized effort is to share the brand’s fast-paced expansion around the world, showcase the guest-centered enhancements and investments made by hotel owners in recent months, share its unique service philosophy with today’s travelers, and strengthen its proud affiliation through a newly unified global branding affiliation with Hilton Worldwide. DeLoache added, “DoubleTree by Hilton’s rebranding initiative continues to build positive momentum behind this hotel team’s outstanding performance at an ideal time, with many exciting events coming to the Queen City in the coming weeks and months, such as the Queen City in Pink campaign for the Susan G. Komen Race for the Cure this October and the Democratic National Convention in September 2012.” Located 15 minutes from Charlotte Douglas International Airport and centrally located with easy driving distance of Charlotte Motor Speedway, University of North Carolina Charlotte, Verizon Wireless Ampitheatre and many other Charlotte area attractions, the DoubleTree by Hilton Charlotte is located at 895 West Trade Street, Charlotte, NC 28202. For more information, visit our hotel website at www.charlottegatewayvillage.doubletree.com or contact the hotel directly at 704-347-0070. About DoubleTree by Hilton Hotels With a fast-growing global collection of contemporary, upscale hotels in more than 250 gateway cities, metropolitan areas and vacation destinations across five continents, every little thing we do at DoubleTree by Hilton inspires us to create a rewarding experience for our hotel guests, our team members and the communities we proudly serve. Our hospitality begins with a warm chocolate chip cookie welcome upon arrival and continues with the award-winning Hilton HHonors® guest loyalty program, an array of fine services and amenities and our longstanding CARE Culture tradition that empowers more than 60,000 team members to provide the special comforts and acts of kindness that make the traveller feel human again. To make reservations at any DoubleTree by Hilton hotel, travellers may visit our brand website at www.doubletree.com. Social media users may connect with us at www.facebook.com/doubletree, www.twitter.com/doubletree and www.youtube.com/doubletreehotels. For the latest news, story starters and fact sheets about our brand, reporters and bloggers may visit our DoubleTree by Hilton Global Media Center at www.doubletreebyhiltonglobalmediacenter.com. About Hilton Worldwide Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For 93 years, Hilton Worldwide has been offering business and leisure travelers the finest in accommodations, service, amenities and value. The company is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Its brands are comprised of more than 3,750 hotels and timeshare properties, with 615,000 rooms in 85 countries and include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors. For more information about the company, visit www.HiltonWorldwide.com or connect with Hilton Worldwide at www.HiltonWorldwideGlobalMediaCenter.com. |
Contact: Thomas Wingham DoubleTree by Hilton Global Brand Public Relations [email protected] +1 703 883 5315 (USA) Lisa Cole Hilton Worldwide Corporate Communications - Southeast [email protected] +1 305 796 8383 |