News for the Hospitality Executive
BOSTON, July 18, 2011 – The Boston Harbor Hotel is delighted to announce that seasoned hospitality executive, Jonathan Crellin, will be assuming leadership of the Forbes five star rated Boston Harbor Hotel. Mr. Crellin will start in the role of managing director and general manager on July 25, 2011. He was selected for this position after the Boston Harbor Hotel’s management company, Pyramid Hotel Group, conducted an extensive search to find the ideal candidate.
“It was critical that we find the right leadership for this hotel, and we have in Jon Crellin,” says Richard Kelleher, CEO of Pyramid Hotel Group and one of the original developers of the hotel. “Jon Crellin is an accomplished general manager who already knows the city of Boston well. He has tremendous leadership skills, and he is well versed in the language of luxury that is such an essential part of the Boston Harbor Hotel experience.”
Mr. Crellin comes to the Boston Harbor Hotel after working for Fairmont Hotels & Resorts for more than fifteen years, most recently serving as general manager of the Fairmont Hamilton Princess in Bermuda and prior, serving as general manager of the Fairmont Copley Plaza in Boston. During his tenure with Fairmont, Mr. Crellin guided both properties in elevating service standards and earning coveted hospitality industry accolades.
“I am thrilled about this opportunity to serve as general manager of the Boston Harbor Hotel,” says Crellin. “As a native Bostonian and hospitality executive, I always have admired this hotel. The restaurants and facilities are exceptional, but above and beyond, the Boston Harbor Hotel’s greatest asset is the thoughtful, attentive staff. I look forward to working with the team and identifying innovative and enhanced ways in which we can take care of our guests and clients.”
Committed to hospitality education, Mr. Crellin is a member of the UMASS Amherst Hospitality and Tourism Management Program Advisory Board. He has been a guest lecturer at the University of Massachusetts at Amherst, Boston University, Johnson & Wales University and Bermuda College. In addition, Mr. Crellin has presented programs on service and marketing to New England HSMAI, the Cape Cod Chamber of Commerce, the Massachusetts Lodging Association and the Museum of Fine Arts, Boston. Crellin holds a B.S. degree in Hotel, Restaurant and Travel Administration with a minor in Economics, from the University of Massachusetts at Amherst and a certificate in Hotel Real Estate and Asset Management from Cornell University, School of Hospitality Administration. Raised in the Boston area, Crellin and his family are happy to return to Boston and call it home once again.
Director of Public Relations and Communications
Boston Harbor Hotel