DALLAS,
SCOTTSDALE AND
LONDON (May 23, 2011) – Orient-Express Hotels Ltd. (NYSE:
OEH) has signed a multi-year deal with Pegasus
Solutions to
utilize its award-winning central reservation system (CRS), RezView NG;
powerful Internet booking engine, NetBooker
NG; and private label voice services. The strategic
move to Pegasus will allow Orient-Express to leverage Pegasus’ next
generation technology
to manage inventory and sell hotel rooms, trains and cruises through
one
booking itinerary, which has been a critical objective for
Orient-Express. Engaging in the hotel, tourist, train, restaurant and
cruise ship business,
Orient-Express owns and manages 41 famous hotel properties in 24
countries,
including the Hotel Cipriani in Venice, the Copacabana Palace in Rio de
Janeiro,
and the Mount Nelson in Cape Town. Orient-Express also owns the Venice
Simplon-Orient-Express and Eastern & Oriental Express tourist
trains, ‘21’
Club in New York City and the “Road to Mandalay” cruise ship in Burma.
According
to Shawn K. Jereb, corporate director of revenue management for
Orient-Express
Hotels, the ability Pegasus has to facilitate merchandising the full
suite of Orient-Express
travel products is what makes Pegasus’ next generation solutions ideal
for the
company. “Orient-Express recognizes the opportunity to maximize revenue at the time of booking, which Shawn and his team can do with Pegasus across all three of their distinct business lines: hotel, cruise and rail,” said Connie Rheams, senior vice president, strategic sales for Pegasus Solutions. “This has long been a goal for Orient-Express, which we can make a reality. Pegasus is the only hospitality technology provider with next generation booking solutions flexible enough to package and sell all of these products at once while applying revenue management rules to every component of the transaction.” Originally developed as a next generation CRS to replace aging hotel legacy systems, RezView NG has the unrivaled ability to manage the technology and business of reservations for any travel business. It was licensed by HP Enterprise Services in 2010 to accelerate development of its next-generation consumer travel solutions for hospitality and airline clients, and will now be used by Orient-Express for cruise and rail bookings, in addition to hotel reservations. RezView NG offers highly reliable interfaces with a wide variety of property systems, and allows hotels to manage room and non-room inventory, availability status, restrictions, pricing and policies per property preference. It was built on the tradition of Pegasus’ RezView CRS, which for years has maintained industry-leading uptime and sub-second response times. Orient-Express will also use Pegasus' next generation booking engine, NetBooker NG, which integrates seamlessly with RezView NG and any other third-party systems to sell any products online, from hotel rooms and logo items to theatre tickets and flight reservations. Pegasus private label voice services will offer Orient-Express professionally trained and sales-focused support in 11 languages for 40 countries. With hub reservations centers in South America, Europe and Asia-Pacific, Pegasus voice services allow hotels to capture valuable international bookings.  About
Pegasus Solutions Inc. Pegasus
Solutions is the world’s leading provider of technology and services to
hotels
and travel distributors, supplying the award-winning RezView® NG
central
reservation system, electronic distribution services, advanced agency
commission processing and payment services, and hotel marketing
representation
services. Founded in 1989, Pegasus created and launched the hotel
switch, and
today its customers include approximately 90,000 properties around the
globe as
well as a majority of the world’s travel agencies. Additionally,
Pegasus’ powerful representation arm
incorporates Utell® Hotels & Resorts and Utell Connect services
that have
been chosen by more than 6,000 member hotels in more than 130
countries.
Pegasus is the hotel industry’s most experienced third-party marketing,
sales
and reservations specialist. Pegasus also powers the niche consumer Web
site www.hotelbook.com™, dedicated to promoting
independent and boutique hotels throughout the world. Headquartered in
Dallas,
Pegasus has 21 offices in 12 countries, including regional hubs in
London,
Singapore and Scottsdale, Arizona. For more information, please visit www.pegs.com or www.utell.com |