Also See: |
From
Mobile Apps to Google Travel, and Don't Forget the FaceBook Booking
Widget - It's Complicated for Revenue Managers! / Carol Verret /
April 2011
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The
WOW Factor – The Power Selling Partnership of GMs and Sales / Carol
Verret / February 2011
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Social
Media - The Hotel Sales Tools that NO Property Can Ignore / Carol
Verret / January 2011
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Recession
Lessons – Post Recession Hotel Sales & Revenue Management /
Carol Verret / December 2010
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The
Hotel Sales Office of 2011 – 4 Processes to Fuel Recovery / Carol
Verret / October 2010
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Habits
of Highly Successful Revenue Managers for 2011 Webinar / September
2010 |
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Niches
Selling - Locating Lucrative Business that Few Hotels Pursue /
August
2010 |
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The
Hotel General Manager - The Complexity of Leadership in a 2.0 World /
Carol Verret / August 2010 |
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Why
Company Team Meetings are Critical This Year / Carol Verret / July
2010 |
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Market
Analysis and Sales Office Audit - Look Beyond the Obvious in Turnaround
Situations / Carol Verret / June 2010 |
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Dynamic
versus Static Hotel Reviews: The Immediacy of Social Network Reviews /
Carol Verret / May 2010 |
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2.0
Your Hotel Sales Processes by Market Segment Series – The Corporate
Market
Webinar April 16 / Carol Verret / April 2010 |
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Marketing
to Changes in Consumer Behavior - It's No Longer 'One Size Fits All'
/ Carol Verret / March 2010 |
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Outrageous!
The Cure for the Post Recession Blues! / Carol Verret / March 2010 |
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The
Reset Button --- Innovation for Hotel Sales in 2010! / Carol Verret
/ February 2010 |
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4
Changes in Consumer Behavior & The Revenue Opportunities for Hotels
/
Carol Verret / January 2010 |
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Recession
Lessons: What Will Drive Hotel Sales & Revenue Management in
2010 / December 2009 |
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4
Post Recession Shifts in the Hotel Sales Environment; What You
Need
to Know for Success in 2010 / Carol Verret |
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The
20% Solution to Increased Market Share and Revenue / Carol Verret
/
October 2009 |
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Managing
Revenue by Market Segment – The Recovery Challenge for Sales and
Revenue
Managers / Carol Verret / September 2009 |
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The
Mindset of the 2010 Business Plan – Survival Mode or Recovery Mode?
/ Carol Verret / August 2009 |
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The
New 'Tipping Points' in the Planners Decision Process - You May be
Surprised! /
Carol Verret / June 2009 |
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The
New Normal – What Does the New Normal Look Like for Hotel Sales and
Revenue
Management / Carol Verret / May 2009 |
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The
New Hotel Sales and Revenue Management Metrics - This Could save Your
Job!
/ Carol Verret / April 2009 |
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Back
to Hotel Sales Basics: The Basics Have Changed Big Time! /
Carol
verret / March 2009 |
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Stimulate
Hotel Revenue -- The Economic Stimulus Package Opportunities /
Carol
Verret / February 2009 |
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2009
The Game Changer for Innovation in Hotel Sales Processes / Carol
Verret
/ January 2009 |
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Contrarian
Strategies for Hotel Sales Departments to Thrive in an Economic Downturn
/ Carol Verret / December 2008 |
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‘Selling
Into’ a Bad Economy – Overcoming Fear and Stealing Share / Carol
Verret
/ October 2008 |
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Habits
of Highly Successful Hotel Sales People – Accelerated Sense of Urgency/
Carol Verret / September 2008 |
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The
Challenges and Opportunities for Independent and Boutique Hotels in a
Difficult
Economy / Carol Verret / August 2008 |
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The
Science of Hotel Sales* – The Benchmarking Imperative for Success in a
Difficult Economy / Carol Verret / July 2008 |
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Marketing
& Revenue Management Plan 2009 - Succeeding in a Difficult Year /
Carol Verret / July 2008 |
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Tactics
to Drive Business in a ‘Not So Hot’ Summer / Carol Verret / May 2008 |
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All
Marketers Are Liars - Web 2.0 Strategies for Hotel Sales and Marketing
/ Carol Verret / April 2008 |
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Contingency
Hotel Revenue Management Strategies 'I Will not Cut Prices'/ Carol
Verret / March 2008 |
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The
Contingency Hotel Sales and Marketing Plan - Hope for the Best, Plan
for
the Worst / Carol Verret / February 2008 |
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Change
is the Buzz – Rebooting Hotel Sales Activity at the Property Level /
Carol Verret / January 2008 |
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Habits
of Highly Successful Revenue Managers Ramped Up for 2008 / Carol
Verret
/ November 2007 |
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Five
Tips to Improving Hotel Customer Service with User Generated Reviews
/ Carol Verret / October 2007 |
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Habits
of Highly Successful Hotel Sales People – A Seismic Shift in 2008! /
Carol Verret / September 2007 |
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GMs
– How User Generated Review Sites Can Make you a Better Manager! /
Carol Verret / September 2007 |
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Web
2.0 and Hotel Sales Strategies for '08; What Are Your Clients Saying
About
You? / Carol Verret / August 2007 |
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“It’s
not the big that eat the small, it’s the fast that eat the slow” --
Five
Revenue Management Tactics for Independent Hotels / Carol Verett /
June 2007 |
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Developing
New Hotel Business Using Client DNA / Carol Verret / May 2007 |
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The
Jigsaw Puzzle – The Fit of the Revenue Management and Internet Group
Sales
Pieces / Carol Verret / April 2007 |
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Client
DNA - The Gold Standard for New Business Development / Carol
Verret
/ March 2007 |
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The
'I Hate Cold Calls' Web Cast - The New Paradigm of Sales! / Carol
Verret
/ February 2007 |
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Hate
Cold Calls? - Discover the New Paradigm of Hotel Sales / Carol
Verret
/ January 2007 |
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Issues
in Hotel Sales Training - Metics for Success / Carol Verret /
December
2006 |
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Is
the Party Over?; The Challenge of Decreasing Hotel Room Demand /
Carol
Verret / October 2006 |
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The
Habits of Highly Successful Hotel Sales People Ramp Up for 2006! /
Carol Verret / September 2006 |
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Identifying
the WIIFM Factor – The Essential of Hotel Sales Success / Carol
Verret
/ August 2006 |
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Revenue
Management for Hotel GMs – What You Don’t Know Can Jump Up and Bite You!/
Carol Verret / July 2006 |
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Feeding
the Revenue Elephant; Hotel Revenue Management / Summer 2006 |
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The
"Tipping Point" - Identifying the Touch Points in Hotel Sales /
Carol
Verret / May 2006 |
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The
"Tipping Point" - Touch Points Make a Difference in Customer Service
Training
/ Carol Verret / April 2006 |
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Selling
Up! Taking Group Room Revenue to a New Level / Carol Verret /
February
2006 |
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Revenue
Management 2006; The Risks and Rewards / Carol Verret /January
2006 |
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Revenue
Management and Group Sales - The Partnership Not the Disconnect /
Carol
Verret / November 2005 |
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Habits
of Highly Successful Hotel Sales People / Carol Verret / September
2005 |
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Triple
Witching Hour - The Marketing Plan, Revenue Management Strategy and
RFPs
for '06 / Carol Verret / August 2005 |
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"Smile"
is a Learned Behavior - Creating a Culture of Customer Service /
Carol
Verret / July 2005 |
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Revenue
Management Systems -- Considerations for Evaluation / Carol Verret
/ June 2005 |
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Disconnect
-- Aligning the Revenue Management and Sales Strategies / Carol
Verret
/ May 2005 |
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Independent
Hotels & Resorts; Ride the Wave or Float with the Tide? / Carol
Verret / March 2005 |
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Hospitality
Sales Training Companies Reach Across the Competitive Playing Field to
Combine Live Seminar Expertise with the Convenience of the
Internet
/ Carol Verret / January 2005 |
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Revenue
Management - The Challenge for Hotel Sales / Carol Verret / January
2005 |
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Hotel
Sales Departments -- Issues in Processes and Functionality / Carol
Verret / November 2004 |
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The
GM'S Role in Revenue Management / Carol Verret / October 2004 |
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Transforming
the Hotel Sales Organization; Alignment with the New Realities of Sales
/ Carol Verret / August 2004 |
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The
Revenue Management Strategy - The Pre-Plan Marketing Plan / Carol
Verret
/ July 2004 |
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Hotel
Revenue Management this Summer - a Game of Skill, Art and Most of All
Nerves
/ Carol Verett / May 2004 |
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What
Do Meeting Planners Want? Hotel Sales Managers Want to Know! /
Carol
Verret / May 2004 |
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Revenue
Management -- The Integration of Revenue Drivers / Carol Verret /
March
2004 |
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CYBER
SALES -- Hotel Sales in an Internet World is the New Reality /
Carol
Verret / February 2004 |
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The
New Realities of Hotel Sales - Focus on Revenue Generation / Carol
Verret / January 2004 |
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Hotel
Sales -- Innovation in the Face of Limitations / Carol Verret /
November
2003 |
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The
Good News & the Bad News; Improving Economy = New Hotel Development
/ Carol Verret / October 2003 |
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Leadership
- General Managers Managing the Sales Process / Carol Verret
/ October 2003 |
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When
the Crystal Ball is Cloudy; Marketing Plans for 2004 / Carol
Verret
/ July 2003 |
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Partnership
of Sales and Technology; Using Tech Tools to "Sell" the Hotels /
Carol
Verret / July 2003 |
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Back
to the Basics? The Basics of Hotel Sales Have Changed! / May 2003 |
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Creating
Sales "HUNTERS": The Skill Sets Required in the New Hotel Sales
Environment
/ April 2003 |
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Heightened
Security Requires New Strategies in Hotels Sales / Carol Verret
Consulting
and Training / Mar 2003 |
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Revenue
Recovery - Building The ‘A’ Team in Sales / Carol Verret / January
2003 |
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Contingency
Marketing Plan – War In Iraq! / Carol Verret / November 2002 |
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Playing
the Rate Game - Positioning -- Positioning -- Positioning! / Carol
Verret / October 2002 |
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The
Rate Game - Playing to Win / Carol Verret / October 2002 |
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The
Challenge of Marketing Independent Boutique Hotels / Carol Verett /
August 2002 |
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Hotel
Sales in a Limited Service Environment - The Rules Have Changed /
Carol
Verett / August 2002 |
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The
General Manager’s Role in Sales -Chief Marketing Officer of the Hotel /
Carol Verret / April 2002 |
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100%
Market Share Penetration is Not Good Enough / Carol Verett /
January
2002 |
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The
Key to REVPAR Recovery – New Business Development / Carol
Verett
/ December 2001 |
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Trash
the 2002 Marketing Plan - And Just Start Over / Carol Verett /
September
2001 |
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How
to Use Consultants Effectively – A View From the Other Side
/ Carol Verret / August 2001 |
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How
Soft Is Your Hotel's Economic Landing? / Carol Verret / Aprl
2001 |
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The
‘Value Proposition’: Marketing Yourself to Prospective Employees /
Carol Verret / January 2001 |
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Generation
Y: Motivating and Training a New Generation of Employees / Carol
Verret / November 2000 |
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Why
Customer Service Seminars Don't Work / Carol Verret / October 2000 |
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Creating
a Culture of Customer Service / Carol Verret Consulting and
Training
/ Sept 2000 |
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FAT,
DUMB AND HAPPY – The Seasonal Boom and Bust Cycle / Carol
Verret
/ August 2000 |
|
Surf's
Up - Ride the Wave or Miss the Boat -The Effective Use of Technology in
Hotel Sales / Carol Verret / July 2000 |
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Measuring
Effectiveness of Hotel Sales Departments / Carol Verret /
June
2000 |
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Hotel
Sales Training - The Need for Immediate Results / Carol Verret/ May
2000 |