News for the Hospitality Executive |
March 02, 2011 - As president and
managing director
of international lodging at Marriott International, Ed Fuller
spent a
significant part of his life flying in and out of the scores of
countries where
Marriott conducts business. His 10 million-plus miles taught him a lot
about
the value of getting out from behind his desk and building
relationships that
span cultural differences. Now available on shopmarriott.com. In
“You Can’t Lead With Your Feet on
the Desk,” Mr. Fuller explains how he and his small team of “pioneers”
helped
build Marriott’s global arm into one of the world’s largest
international hotel
chains and provides real-world advice on how to connect, manage and do
business
with people in any culture. Using an array
of colorful anecdotes
experienced over his nearly 40-year history at Marriott, and earlier as
a
captain in the U.S. Army, to illustrate his message, Mr. Fuller
explains how to
navigate cultural nuances and language differences, unfamiliar
geography and
frustrating local bureaucracy. He shows how building trust, shared
values and
commitment to a true business partnership can help break down barriers
and
deliver profits. He demonstrates how personal relationships are the
real
currency of every culture and the bedrock of success in any enterprise.
Mr.
Fuller joined Marriott in 1972
as a management trainee and has held numerous positions of increasing
marketing, sales and operational responsibility. Prior to
assuming
leadership for the growth of Marriott’s overseas arm, he was credited
with
establishing the company’s original international reservations network
and for
its sales and marketing organization in Europe and the Middle East. He
served
as a board member and chairman of SNR International, a reservations
consortium
based in Zurich. Today, in addition to his responsibilities at Marriott
International, he serves in various leadership and advisory capacities
on many
educational, philanthropic and tourism boards. For more information,
visit www.marriottnewscenter.com “You Can’t Lead
With Your Feet on
the Desk” is available everywhere books are sold. Published by John
Wiley &
Sons (Wiley; 9780470879610; March 2011), the book is priced hardcover
at
$29.95. |
Contact: June Farrell Marriott International TEL: 301-380-7796 [email protected] Heather Condon John Wiley & Sons TEL: 201-748-6017 [email protected] |
Also See: | Marriott
International Names Simon F. Cooper to Lead Operations in Asia Pacific
and Edwin D. Fuller will Head Operations and Growth in the Middle East
and Africa / August 2010 |