News for the Hospitality Executive
Miami – January 25, 2011 – MTech has extended support for the mobile version of its popular HotSOS solution, H2GO, to Android™, the new mobile operating system powered by Google. H2GO responds, creates, and maintains work orders efficiently and accurately via any Android mobile device.
"As the Android platform continues to grow in popularity, we acted quickly to provide options to its user base," said Luis Segredo, MTech Founder and President. "Today, HotSOS has gone mobile and it's spicing up service across the globe via the most popular wireless platforms."
HotSOS (pronounced Hot Sauce), MTech's Hotel Service Optimization System, enables lodging and gaming operations to reduce costs while maximizing and streamlining guest-service processes, such as guest requests and incident tracking/reporting, rapid-response internal defect reporting, and preventive-maintenance workflows. In 2010, H2GO was released for iPhone and iPod Touch. Today, the same efficiencies are available through H2GO on Android.
"Hospitality operators looking for a more powerful tool on the floors are embracing H2GO -- especially now that it's available for both Apple and Android," Segredo said. "H2GO notifies staff of new service orders and also allows them to view more information about the guest, room history, and manage pending work better. H2GO also gives operators the ability to generate service orders and perform inspections.
Tags: MTech; M-Tech; Guest Experience Management; Hotel Workflow Automation Software; CRM; Incident management; Rapid Response and Housekeeping Prioritization; Hotel SaaS; HotSOS; HotSOS2GO; iPhone; iPod Touch; Hotel CRM; Hotel GEM; Room Inspectors; Guest Profiling; Incident tracking; Service Recovery Tracking; Guest Experience Management; REX, Hotel Room Expeditor, REX - Room Expeditor, REX Manager
Since 1993, MTech has developed and installed solutions to help hotels work smarter – not harder. The company serves more than 1,800 hotels in nearly 50 countries. Focused on improving guest service by improving efficiency, MTech offers HotSOS, PMWorks, REX and now Libra OnDemand. All MTech solutions are enterprise level, SaaS solutions that offer maximum value with limited investment. MTech also provides consulting and training services to help customers achieve maximum value from their investments. It serves its customers from data centers in Miami, Las Vegas and Hong Kong and its company headquarters are Miami. For more information, please visit www.m-tech.com.
Tel: (786) 544-1105
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