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Top 25 Read Articles - March 2011 AH&LA, HTNG and HFTP Issue a Joint Statement On Credit Card Security Urging Hotel Managers to Take Immediate Action After More Than 45 Years, the Kona Village Resort in Hawaii Will be Closing, its Future Uncertain, as a Result of Damage from Tsunami Opened in 1952, the 1,720-room Sahara Hotel-Casino in Las Vegas No Longer Economically Viable and Will Close May 16 Group of Women Suing Monte Carlo Hotel in Las Vegas for $750,000 Over Alleged Bed Bug Bites Social Networking or Social Notworking? Social Media as a Sales Tool for Hotels / Daniel Edward Craig Hotel Management Agreements – They wrote the book! And it is FREE Want to Run a Hotel? Take Calculus / Lori Weisberg New Boutique Hotels in New York are a Draw Just to Say You've Stayed There Marriott's Ed Fuller Shares Leadership Expertise in His Book, "You Can't Lead With Your Feet on the Desk” Choice Hotels International Terminates Eleven Franchise Licenses with Summit Hotel Properties; Separate From the Terminations, Summit Discloses Intent to Purchase Two InterContinental Hotels Group Properties for $17 million Ashford Hospitality Joint Venture Acquires Highland Hospitality Portfolio for $1.3 Billion Victorville, California Hotel Owner Convicted of Defrauding Orbitz of Nearly $850,000 A New Independent Hotel Brand Enters the Market; Qube Hotels Welcomes Founding Members Who Is Your Competition? / Tim Coleman Battle Over Former Hilton Pittsburgh Hotel About to End: Dr. Kiran Patel to Retain Control, Flag to Remain Wyndham Grand and BlackRock to Receive a $10 million Settlement Fee Embassy Suites Hotels Recognizes 20 of its 209 Properties as its Top Performers for 2010 and Gives Special Recognition with a "Connie" Award to its Top Three Properties The Radisson Hotel & Water Park in Albuquerque, New Mexico at Risk of Closure Without New Financing; The Properties Water Park Opened One Year Ago at a Cost of $18.3 million Nobody Asked me, But… No. 74: The Triumph of Public Relations; Helpful Hotels; Court Rules Holiday Inn Commits “Reprehensible Fraud”; Quote of the Month / Stanley Turkel Sheraton New York Hotel and Towers to Undergo $150 Million Renovation; Includes Plans to Expand the Size of its 1,780 Rooms and Create a New Club Lounge Service in the Bedroom: Making Experiences Memorable / Roberta Nedry What If? / R. Mark Woodworth Japan's Disaster Creates a Negative Impact on Hawaii's Tourism Thayer Lodging Group Acquires 304-room Hotel Palomar Atlanta-Midtown in Atlanta, Georgia and Plans to Rebrand Property as The Renaissance Atlanta Midtown Hotel Customer Problem Resolution: The 100% Principle / Dr. Bryan K. Williams Morgans Hotel Group Expands In-room iPad Program featuring Intelity ICE Technology; Mondrian Soho New York Debuts with Virtual Access to Guest Services March 30, 2011 Summit Hotel Properties Terminates Eleven Franchise Licenses with Choice Hotels International; Separate From the Terminations, Summit Discloses Intent to Purchase Two InterContinental Hotels Group Properties for $17 million Pan Pacific Kuala Lumpur International Airport Selects Tiare Technology as Wireless Ordering Provider; Leading International Hotel Launches the VIPSeat™ Restaurant System by Tiare Technology Using Apple iPad Tablets Swiftrank Bolsters Executive Team With Seasoned Travel Technology Executives; New CEO and SVP boost world's largest network of international travel websites, help prepare for further growth Sunstone Hotel Investors Reports Preliminary First Quarter 2011 Results; RevPAR Expected to Increase by 5.4% Over Q1 2010; Acquiring Controlling Interest in the 1,190-room Hilton San Diego Bayfront and Will Sell the Royal Palm Miami Beach for $130.0 million Hotel Price Index Reports Prices and Occupancy Levels on the Rise in Top Cities and at Higher Rated Hotels Due to Resurgence of Business Travel; Asian Cities Such as Singapore, Shanghai and Beijing Winning Favor with Business Travelers in Comparison to U.S. and European Cities Sofitel Luxury Hotels Shares Secrets to Social Media Success with Top Five Facebook and Twitter Tips For Hoteliers Hawaii Visitor Arrivals Up 12% in February Until Japan Tragedy Took a Bite IHG's Priority Club® Rewards Launches New Look and Indentifies Top Frequent Traveler Trends after Conducting Research Tracking Global Travel Loyalty Industry Developer, Brothers Property Management, Proposes an Upscale, 92-room Hotel Next to the Charleston Harbor Resort and Marina at Patriots Point in Charleston, South Carolina Marriott Opens 134-suite Residence Inn Hotel in Cincinnati, Ohio Owned by Western & Southern Financial Group and Managed by Winegardner and Hammons IHG Opens 92-room Holiday Inn Express Tampa North - Telecom Park in Tampa, Florida Following Rebranding and Upgrading Nikki Beach Las Vegas, the Ultimate International Beach Club, To Open at Tropicana Las Vegas Hotel Resort & Casino Thai Hotels Association Reports Occupancy Rate for Hotels Nationwide at Three Year High; Current Averages are 75-80%, up from 65-70% Over Same Period Last Year Current Events Pose New Challenges for Hospitality Industry in Amman, Jordan Arabian Hotel Investment Conference Speakers Indicate the Hospitality Industry will Continue to Lead Recovery in United Arab Emirates in 2011 Pegasus Solutions Names Marcie Hyder CFO and Executive Vice President; Kevin Housh Also Promoted to Vice President and Controller INNCOM International Contributing to Pan Pacific Hotels' Sustainability Defero3 Inc. Partners with Percipia Networks To Offer its Hosted PBX System and Software Integration The International Association of Conference Centers (IACC) Presents Joan Eisenstodt with The Mel Hosansky Award for Distinguished Service at their 30th Annual Conference Waterford Hotel Group Names Michael Costelli of the Connecticut Convention Center General Manager of the Year Mayport Properties LLC, Owners of the Best Western Mayport Inn & Suites in Jacksonville, Florida, Files Chapter 11 Renovation at 400-room Hilton SFO in Burlingame, California Incorporates Flexible High-Tech Lighting and Wireless Technology to Streamline Events The Registry Collection® Program, Wyndham Worldwide's Luxury Exchange Program, Grows Network to Span Over 180 Properties in 35 Countries Across Six Continents Choice Hotels Appoints Michael Murphy to Senior Vice President of Cambria Suites March 29,2011 SEO Expertise Means Maximum Revenue for Hotels and Resorts; Renowned Link Building Authority, Eric Ward, Gives Personal Instruction to VIZERGY® Team Knowland Expands Washington DC Facilities with Move to Vibrant Chinatown Neighborhood; Company Increases Office Space in the Washington Metro Area by More Than 500% to Keep Pace with Growth Who is Your Competition? / Tim Coleman A New PBS Reality Travel Series, "Getting Away Together" Highlights "Togethering"; the Real Experiences of Travelers Sharing Vacations with Friends and Family Across America Owners of the Sawgrass Marriott Golf Resort & Spa in Ponte Vedra, Florida Denied Motion to Reduce Value of Property but Win Extension on Filing Chapter 11 Reorganization Plan The Ritz-Carlton, Hong Kong Opens as World's Highest Hotel with 312 Guest Rooms at the Top of the International Commerce Centre Sofitel Luxury Hotels Opens 147-room Essaouira Mogador Golf & Spa in Mogador, Morocco Marriott International to Open 107-room Residence Inn Edinburgh in Scotland; the First Residence Inn in the United Kingdom Aroma Hotels LLC, Owners of the Holiday Inn Bordeaux, One of the Oldest and Best Known in Fayetteville, North Carolina, Plan on Name and Brand Change of Property Mansions on Fifth in Pittsburgh, Pennsylvania Makes Lodging Debut; Soon to be Listed on the National Registry of Historic Landmarks Richfield Hospitality and Shelbourne Falcon Investors Acquire the Sheraton Chapel Hill Hotel in Chapel Hill, North Carolina Boston and Cambridge, Massachusetts, Hotel Tax Hikes Urged for Proposed $2 Billion Expansion of the South Boston Convention Center Hotel-Online and BuildCentral Have Updated 110 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership InnLink launches Next Generation Mobile Booking Engine, La Bellasera activates on their site Hotel-Online and BuildCentral Add/Update 189 Hotel Projects to the New Hotel Construction Projects Database HFTP's 2011 Club and Hotel Controllers Conference Discusses the Latest Financial Trends and More Hospitality Internship Programs - From the Chalkboard to the Front Line™: Shining a Light On Vienna / Kathleen Hogan "National Mom and Pop Business Owners Day": An unusual holiday that recognizes hospitality and all family businesses / Dr. John Hogan DiMarco Group Outlines Plans for Rustic 48-room Hotel and Conference Center at Joseph Davis State Park, Niagra Falls, New York Smith County, Texas to Sell Former Tyler Carlton Hotel Building to Local Architect, Ron Mabry, with Plans for Renovation and Area Development Marshall Hotels & Resorts to Manage the Crowne Plaza Hartford in Hartford, Connecticut, the Ramada Plaza Hagerstown, in Maryland, and the Best Western Deltona Inn, in Florida; Appointed as Receiver for the Comfort Inn Hotel in Hunt Valley, Maryland Hotel Equities Appointed Receiver of 80-room Fairfield Inn & Suites at Savannah Airport in Savannah, Georgia RCI, a Divison of Wyndham Exchange & Rentals, to Launch RCI Week's PlatinumSM Membership, an Expansion of its Premium Tier of Membership The Rocco Forte Collection Appoints Stefan Wolf as Group Director of Revenue Management and Distribution Pinnacle Entertainment Appoints Carlos Ruisanchez as Chief Financial Officer March 28, 2011 Simplexity - Where the simplest answer is usually the best / Michael Schubach Marriott CFO, Carl Berquist, Says International Markets Strong but North American Demand Below Expectations Over-Supply of Las Vegas Hotel Rooms Evident as 2,950-room Las Vegas Hilton and 2,075-room Riviera Las Vegas Post Quarterly Losses Marriott Resorts Hawaii Marketing Road Show Targeting Key Mainland Markets Realizes 11% Increase in Room Nights and 40% Rise in Revenue New Boutique Hotels in New York are a Draw Just to Say You've Stayed There Japan Disaster Shows Hawaii's Travel Industry Need to Diversify Isle Visitor Base; New Marketing Programs are Aimed at Offsetting Japanese Cancellations South Carolina State Legislature-Enacted Changes to Employee Unemployment Benefits Puts Pressure on Tourism Industry Prompting Some to Hire Fewer Workers Report by Vantage Strategy Indicates Tourism Spending in New Jersey is Down by 9 Percent World Travel Awards to Host its Africa and Indian Ocean Ceremony in Sharm el Sheikh, Egypt, in September 2011, Placing Faith in Swift Egyptian Tourism Recovery The St. Joseph, Missouri Convention & Visitors Bureau Sees Need for More Hotel Rooms 256-room Charleston House Hotel in Charleston, West Virginia Picks up Ramada Brand; Now Identified as Ramada Inn Charleston Gecko Hospitality Reveals "Well-Kept Secret"; Recruiting Firm Announces Official Entry into Hotel Management Recruitment Sector Smartstay Hotel Apps for London's Cheval Residences Now Available In Apple App Store & Android Market AC Hotels by Marriott in Spain Selects MICROS OPERA Solution and MICROS Simphony POS for Entire Estate; Integrated solution will be centrally hosted in the MICROS Frankfurt Datacenter Lessons From the Field™: Communications 101 - How to effectively use the telephone / Dr. John Hogan Saudi Commission for Tourism and Antiquities Indicates that Tourism Will Generate 2.23 Million Jobs in Saudi Arabia by 2020 Survey by Travelocity on Behalf of Great Wolf Resorts Reveals Kids Think Parents Need Spring Break Expedia Releases New Data Showing Rising Demand for Travel Into Mexico; Bookings Have Risen Nearly 25% in Past Twelve Months 300-room Sands Casino Hotel in Bethlehem, Pennsylvania on Target for May Opening Vision Hospitality Nears Completion of 134-room Hampton Inn & Suites in Chattanooga, Tennessee March 25, 2011 Video: PKF's Mark Woodworth and Jack Corgel Discuss the Current State of the U.S. Lodging Industry in Hotel Horizons Update Rev Up your RevPAR In 4 Different Ways / Jean Francois Mourier Design Unveiled for 800-room Omni Nashville Hotel to be Integrated with the Country Music Hall of Fame® and Museum to Create Music City Center, Nashville, Tennessee's New Convention Center As Japan Struggles to Recover from Natural Disaster, U.S. Travel Industry Bracing for Decline in Japanese Tourists and the Affect on U.S. Tourism Hilton Hotels & Resorts Names Brand Awards Of Excellence Winners in Asia Pacific; the Connie Award is Given to Hilton Lake Taupo in New Zealand Lightstone Group Acquires the 366-room Crowne Plaza Hotel and CoCo Key Water Resort in Danvers, Massachusetts at Auction with Bid of $10.1 million Great Wolf Resorts Sells Sheboygan, Wisconsin's Blue Harbor Resort for $4.2 million to Claremont New Frontier Resort LLC Graham Downes Architecture Designs Swimwear Store At The Cosmopolitan, Las Vegas Unite Here Local 54 Suing the New Jersey Economic Development Authority to Block $261 million in Revel Casino Tax Reimbursements The Las Vegas Convention and Visitors Authority's Annual Tourism Report Indicates Visitors Length of Stay and Spending Up but Visitor Gambling Down Compared to a Year Earlier VisitPittsburgh Reports that Convention Bookings in Region Rose Nearly 9% in 2010 Compared to 2009 With Occupancy Levels Falling Below 10% at Some Bahrain Hotels Due to Political Unrest, it Could Take Five Years to Recover Says National Hotels Company Chief Executive Officer, A. Rahman Morshed Bali's Tourism Industry Takes Action to Ensure Safety of Island Against Triple Threat; Re-emergence of the H5N1 Virus, Bomb Hoaxes, and Potential of Radiation-tainted Imported Goods Accor's McGallery Adds Two Resorts in Thailand; 69-room Veranda High Resort Chiang Mai and 118-room Veranda Resort & Spa Hau Hin-Cha Am Wilson Hotel Management Co, Inc. and Park Place Hotel Associates, LLC Open 92-room Holiday Inn Express & Suites Park Place in Jackson, Tennessee Young Hoteliers Summit 2011 Held in Lausanne, Switzerland, Attended by 45 Delegates from 13 International Hospitality Schools Comes to a Close After Exceeding All Expectations March 24, 2011 IDeaS Expands Market Reach with RateGain Product Integration; Certified integration between IDeaS RMS and RateGain ChannelGain and PriceGain Hotel now complete Top 5 Reasons Why Knowland Customer Service Rocks! Knowland's client care services leave competitors in the dust AAA Parking Lands Caribe Royale Contract; Massive Orlando all-suite hotel is just blocks from Walt Disney World gates Fabric Innovations Joins AH&LA Delegation in Storming Capitol Hill During the 2011 Legislative Action Summit; Deborah Herman, along with a passionate group of travel industry executives from around the country, aim to educate Congress on key issues facing the U.S. hotel industry "Undercover" Gig Helps MGM Grand President and Chief Operating Officer, Scott Sibella, Boost Morale of Workforce India's Hotel Industry, with an Improved Economic Outlook and Large Demand for More Hotel Rooms, Expected to Experience a Compounded Growth Rate of 17% Through 2013 Trade Show News Network Reports Las Vegas Retains Number One Spot as Trade Show Destination Trump Marina Hotel Casino in Atlantic City Warns Employees They May Lose Jobs; Memo Characterized as a Mere Formality as a Result of Pending Ownership Change Hyatt Hotels Affiliates Sign Management Agreements for Nine New Hyatt Branded Hotels Throughout India Bringing Total to 38 Properties Under Development; Additionally the 329-room Hyatt Regency Chennai and the 314-room Grand Hyatt Goa Will Open This Year Sheraton Hotels Will Drive Starwood's Portfolio Growth in 2011 and Widen Lead in China by Opening 25 New Properties in 2011 Sol Meliá to Open Two Flagship Paradisus Resorts in Playa Del Carmen, Mexico; the 394-room Adults-only Paradisus La Perla and the 512-room Paradisus La Esmeralda Benchmark Hospitality International Announces $25 Million Hotel Adjacent to Brooklyn's Historic Downtown; Introducing "Hotel 718" Global Hotel Rates Climb in February; Business Travel Rates Rise +7% in February as Leisure Travel Increases Nearly +4% According to Data from "The Pegasus View" ResortCom International Names Alex Marxer As New President LodgeNet Adds Velocity To Certified Solutions Program; Agreement Expands Range of LodgeNet Broadband Offerings for Hoteliers Wanting to Enhance On-Property Bandwidth Principles of Success: Fine Tuning Your Hospitality Business Strategies for A Measurable Competitive Advantage - Part 2 / Dr. John Hogan Through the eyes of the Hotel Butler: Recovering increased guest satisfaction with the least sacrifice of the Hotel / Osvaldo Torres Cruz PT Peninsula Bali Resort and Marriott International Open the 250-room Courtyard Bali Nusa Dua, the Brand's 900th Hotel, in Bali, Indonesia Best Western International Opens its First BEST WESTERN PREMIER in Canada with the 97-room BEST WESTERN PREMIER Freeport Inn & Suites in Calgary, Alberta Omni Hotels & Resorts Unveils Newly Renovated 453-room Omni Los Angeles Hotel in Downtown Los Angeles, California 70 Year-old Shelborne Beach Resort in Miami Beach Undergoing $15 million Renovation Choice Hotels Annual Supplier Diversity Award to Promote Minority and Woman-Owned Business Awarded to the Choice Hotels Corporate Communications Department Lodging Hospitality Management Appoints Harry Lunt as General Manager for St. Louis' Cheshire Inn - an English Tudor-Style Inn New Castle Hotels & Resorts Appoints Meredith Brinkley as General Manager of the 122-suite Homewood Suites by Hilton in Virginia Beach , Virginia Zachary Sennett Appointed as Director of Operations at The Lodge & Spa at Brush Creek Ranch in Saratoga, Wyoming Waterford Hotel Group Appoints Kristen Pikula as Director of Sales for the 145-room Courtyard by Marriott in Cromwell, Connecticut March 23, 2011 Softscribe® Inc. Signs Joint Venture with Owlish Communications™/ Adds Depth in LinkedIn Profile Writing and Monetization Strategies to Drives Sales for Technology Public Relations Clients Flyte Systems Expands Airline Information Services to International Hotels; Hotels in Caribbean and South America Select Flyte Systems for Guest Airline Flight Information Social Networking or Social Notworking? Social Media as a Sales Tool for Hotels / Daniel Edward Craig Elevated Water Resorts Proposing an $18 million, Six-story, Above Water, 50-unit Resort in the Gulf of Mexico San Francisco Travel Association Releases Economic Impact Figures for 2010 and Results of Year-long Visitor Profile Research; Visitors Up 3.1% and Visitor Spending Up 6.2% from 2009 Seattle's Tourism Improves with Increases of 9.3% in Occupancy 9.2% in Spending, but Global Events Threaten Rebound Four Friends Development, Owner of the RiverStone Inn in Wysox, Pennsylvania, Erecting a 40-room Hotel Addition Made of Prefabricated Modular Units; Belief is that Method Will be Superior to Conventional Construction Some Competing Hoteliers See an Unfair Competitive Edge for the City Owned and Operated Las Cruces Convention Center Growing Fort Bragg Creates Hotel Building Boom in Fayetteville, North Carolina; Hotel Demand is Outpacing States Other Large Metropolitan Areas Shift4 Integrates With CVPS - Bringing Simplicity to Frontline Staff and Management Alike Caesar's Palace Dealers Resoundingly Reject Wynn-style Tips Policy Whereby 15% of Tip Pool would be Shared with Other Caesar's Employees Hospitality Ventures Opens Newly Rebranded 138-room DoubleTree by Hilton Hotel Pittsburgh - Meadow Lands in Washington, Pennsylvania Warwick International Hotels Completes $10 Million Renovation of 405-room Rembrandt Hotel & Towers Bangkok in Thailand Club Med Reports Success of its Re-Launch of Sandpiper Bay Resort in Port St. Lucie, Florida which has Exceeded Performance Expectations for Winter 2011 Carlson Continues Expansion of Country Inns & Suites by Carlson with the Opening of the Country Inn & Suites by Carlson in Georgetown, Kentucky, the 13th Property in the State Peachtree Hotel Group Set to Open the 85-room Fairfield Inn & Suites by Marriott in Columbus, Mississippi; Cristina Tapia-Bastow Opening General Manager Brayford Hotels and Hilton Worldwide Offer First Look at New Build 115-room Doubletree by Hilton in Lincoln, United Kingdom Marriott International Appoints Paul Adan as Vice President of Development Responsible for Hotel Development in Latin America Benchmark Hospitality International Names Danna Holck General Manager for Turtle Bay Resort, Oahu Omni Hotels & Resorts Appoints Nils Stolzlechner as General Manager of the 1000-room Omni Dallas Hotel and Completes Management Team with Four Other Leadership Appointments RockResorts Appoints Joe Kelly as General Manager of 122-suite The Landings St. Lucia in the West Indies and Pedro Sanchez as General Manager of 86-suite Balcones del Atlántico in the Dominican Republic Elite Island Resorts Appoints Mark Grebby as General Manager of LaSource, their Resort on Pink Gin Beach in Grenada Rosewood Hotels & Resorts Appoints Daniel Scott as Resort Manager of 71-suite Las Ventanas al Paraíso Resort in Los Cabos, Mexico Waterford Hotel Group Appoints Wendy Russell as Regional Task Force Sales Manager Waterford Hotel Group Appoints Jake Ogley as Director of Sales for the 120-room Courtyard by Marriott in Stuart, Florida Bahia Husband Appointed Director Of Group Sales and Barb Hildebrandt Named Senior Sales Manager of the 175-room Westin St. John Resort & Villas in St. John, U.S. Virgin Island s March 22, 2011 Mac Pulitzer, Great-grandson of Pulitzer Prize Founder Joseph Pulitzer, to Open Nations's First Pulitzer Hotel in Fairhope, Alabama Featuring the Pulitzer Library in its Lobby Ascenture Hotel Group's Evolution Marked by Dynamic Growth; Meticulous 'Managing by the Numbers' Spurs Profitability, Investor Satisfaction 2010's Lower-Tier Sales Price Per Room Plummet 62.4% While Upper-Tier Prices Soar by 81.8%: An Analysis Of 431 Recent U.S. Hotel Sales / Laurel A. Keller Orient-Express Hotels Enters Agreement with an Affiliate of Tribeca Associates, LLC and Starwood Capital Group Global, LLC to Assign its Purchase and Development Plans Made with the New York Public Library Regarding Development of Hotel at Site of the Donnell Branch in New York City Last Days to Register: Social Selling - Social Media and the Leisure Market - Webinar March 24, 2011 / Carol Verret Hotel Room Discounting Appears to be Coming to an End, Particularly for Upper End Hotels / Lori Weisberg Orlando, Florida Hotels Improve Across the Board in February with Occupancy at 73.2%, a 12.3 Increase Over Same Period One Year Ago and a Rise of 7.7% in ADR Trying to Capture the Panache of South Beach, Tropicana Las Vegas Nearing Completion of Phase I of the $180 Million Transformation State Aid for Proposed $200 million Subsidy for New Convention Hotel Next to the Boston Convention & Exhibition Center Very Risky Strategy Greenville, Texas Zoning Commission Wants No More Limited Service Hotels, Seeking to Create Rules to Prevent Them and Encourage Only Full-Service Properties Marriott International to Open 153-room JW Marriott Hotel in Cusco, Peru to be Managed by Inversiones La Rioja, S.A Marriott International Signs Management Agreement with Real Estate Group, LLC for 315-room Abu Dhabi Marriott Hotel and the 64-unit Marriott Executive Apartments Abu Dhabi City Center; Both Part of Bloom Central, a Development in Abu Dhabi's Central Business District Principles of Success: Fine tuning Your Hospitality Business Strategies for A Measurable Competitive Advantage - Part 1 / Dr. John Hogan ResorTime.com’s Bonus Time Network™ Takes Off Heritage Hotels and Resorts Switches to Pegasus Solutions; US Hotel Collection Chooses Pegasus Solutions for Comprehensive Suite of Solutions, Including Award-winning RezView® NG, Net Booker® NG, Commission Processing and Voice Services Red Lion Hotels Revolutionizes Time & Attendance runtriz™ Opens Global Operations in Tel Aviv; Alan Goldschneider to Lead EMEA Growth Scott Klososky to Discuss Technology Infused Leadership at HITEC 2011 Hotel Industry Partnership for Pets Encouraging Hoteliers to Donate Used Linens and Towels to Local Animal Shelters as Part of Green Initiatives Starwood Hotels & Resorts Officially Opens 267-room Westin Houston Memorial City in Houston, Texas in Time to Welcome NCAA Basketball Fans to THE FINAL FOUR Hilton Ponce Golf & Casino Resort in Ponce, Puerto Rico, has Launched a Multimillion Dollar Renovation Project to Include all 225 Guest Rooms and all Public Areas Ashford Hospitality Selects Remington Lodging to Manage Newly Acquired Renaissance Hotel and Waterfront Conference Center in Portsmouth, Virginia Bradenton, Florida Downtown Development Authority Remains Committed to Redevelopment of the Manatee River Hotel or the "Pink Palace" Into a Hampton Inn Hong Kong Polytechnic University's School of Hotel and Tourism Management and Banyan Tree Hotels & Resorts to Collaborate on Executive Education And Internship Programs Friends of the James Beard Foundation Partner with the One Ocean Resort Hotel & Spa in Atlantic Beach, Florida, and Prominent Florida Chefs to Host a Benefit Dinner with Proceeds Contributing to a Local Scholarship for Culinary Education and Friends of the James Beard Foundation Kenneth Nason Appointed as Vice President of Sales for 193-room One Ocean Resort Hotel & Spa in Atlantic Beach, Florida Buffalo Lodging Associates Appoints Felix Ramos as General Manager at the 139-room Courtyard by Marriott Buffalo-Airport Hotel Scott Koster Appointed as General Manager at 185-room Gramercy Park Hotel in New York City March 21, 2011 IDeaS Clients Poised to Benefit from Revenue Solutions, Gain Competitive Edge in Economic Recovery; Revenue growth of 12 percent in 2010 positions IDeaS for success in 2011 Park Hyatt Aviara Resort Maximizes GoConcierge's Potential with Property-wide Rollout; Multiple Departments Deploy Web-based Software to Elevate Guest Experience Hyatt International Terminates Management Agreement with Grand Hyatt Cairo; Unresolved Contractual Disputes with Owner, Saudi Egyptian Touristic Development Company, Force Hyatt Exit The March 2011 Hotel Price Index™ Reporting a 2% Global Increase in Average Hotel Room Rates Paid in 2010; Business Capitals Such as New York, Paris, London, and Singapore Found Higher Occupancy Levels with the Return of Business Travel After More Than 45 Years, the Kona Village Resort in Hawaii Will be Closing, its Future Uncertain, as a Result of Damage from Tsunami; More Than 200 to Lose Jobs The City of Cedar Rapids, Iowa, Searching for Hotel Branding and Management Services for its Convention Center Hotel as Part of Complete Renovation of Convention Center Complex and Hotel Chairman James Hurlock and Founder James Sherwood to Retire From Orient-Express Board Of Directors; Director Bob Lovejoy Expected to Become Chairman Morgans Hotel Group Announces Board of Directors and Senior Management Changes; Ron Burkle and Jason Taubman Kalisman to Join Board; Michael Gross Elected CEO; David Hamamoto Becomes Executive Chairman; Daniel Flannery Named COO; Yoav Gery Named Chief Development Officer Hotel Management Agreements - They wrote the book! And it is FREE Celebrated Restaurateur Drew Nieporent to be Recognized with Cornell's 2011 Hospitality Innovator Award Apple REIT Ten Inks $13.5 million Contract for Purchase of New Build Hotel in North Charleston, South Carolina International Association of Conference Centers Conducts Customer Roundtables to Gather Feedback, Quantifiable Data, and Usable Market Intelligence to Share with Member Properties Trust International Raises Standard for CRS Stability, Reliability with New Data Center, Data Recovery Solution NCL/National Content Liquidators, Inc. Launches New Website John Blake Joins Blueprint RF as Chief Engineering Officer and General Manager HREC Investment Advisors Arranges Sale of the Hilton Hotel in Knoxville, Tennessee Sofitel to Open First 5 Star Hotel in Cambodia in a Decade, the Sofitel Phnom Penh Phokeethra; Didier Lamoot Opening General Manager Marriott International Opens 507-room Renaissance Sanya Resort & Spa in China Marriott International to Open 155-suite SpringHill Suites Alexandria Tech Center in Alexandria, Virginia Owned by Apple REIT Available Downtown Portland, Maine Hotel Rooms Set to Grow with Addition of the 122-room Hampton Inn 99-key Ben Lomond Suites Historic Hotel in Ogden, Utah, Joins Ascend Collection from Choice Hotels The Wilderman Group Appoints Karl Anthony Swainey (Tony) as Vice President and General Manager of the Gastonia Conference Center in Gastonia, North Carolina Accor Appoints its First Fiji-born Hotel Manager, Jack Work, as Hotel Manager of the Mercure Nadi in Fiji Denihan Hospitality Group Appoints Four General Managers at Affinia Hotels and the Eastgate Tower in New York City Alex Garcia Appointed as Director of Leisure Sales at the 392-room Fairmont Turnberry Isle in Aventura, Florida Warwick International Hotels Appoints Richard Oh as Director of Sales for the Warwick Seattle Hotel in Seattle, Washington Waterford Hotel Group Appoints Jake Ogley as Director of Sales for the 120-room Courtyard by Marriott in Stuart, Florida March 18, 2011 Travelclick Acquires Rubicon Creating Global Hotel Industry Leader in Business Intelligence; Tim Hart, Rubicon CEO, to Lead Business Intelligence Division at Travelclick Marriott Properties using VFM Leonardo's VBrochure System to Make the Most of their Rich Media Investments The Radisson Hotel & Water Park in Albuquerque, New Mexico at Risk of Closure Without New Financing; The Properties Water Park Opened One Year Ago at a Cost of $18.3 million What If? / R. Mark Woodworth Amman's Hospitality Industry Paying the Price for Regional Unrest with a 30% Drop in February's Hotel Reservations - Worse, No New Reservations Are Coming Japan's Disaster Creates a Negative Impact on Hawaii's Tourism Two Hotels Remian Closed from the Tsunami Damage in Hawaii; the Four Seasons Resort Hualalai and the Kona Village Resort, Both in Kailua-Kona Four Seasons Resort Hualalai on Hawai'i to Re-Open April 30, 2011 Following a Six-Week Closure Due to Tsunami Damage Train Your Sales Agents To Execute Your Hotel's Rate Strategies / Doug Kennedy Hotel Association Calls for Rejection of Proposed Greenburgh Hotel Room Tax; 3% Levy On Top of County and State Taxes Will Undercut Hotels, Motels and Inns in the Town and Its Villages Hong Kong Based Regal Hotels and Guangzhou MetroReal Estate Development Company to Open 220-room Regal Hotel Foshan in GuangDong, China LaSalle Hotel Properties Acquires the 162-room Viceroy Santa Monica in Santa Monica, California Your Social Media Success May Be in the Hands of Your Employees! / William Orilio 2010 Radisson Employee of the Year Award Presented to Albina Valentim, Housekeeper at the Radisson Hotel Calgary Airport Benchmark Hospitality International's Founder, Chairman & CEO, Burt Cabañas, Reflects on 30 Years in the Hospitality and Meeting Industries; From Exile to Hotelier to Entrepreneur heading a Leading US-Based Independent Hospitality Management Company Graves Hospitality Unveils an Exciting Transformation of Space and Menus at Solera; Dramatically Renovated Restaurant Showcases An Elevated Menu Focused On The Authentic And Well-Rounded Cuisine Of Spain Defero3 Announces EscapeWire Solutions as their newest Dealer Partner for their Hosted Hospitality PBX solution BridgeStreet Launches iPhone App; Guests Can View Itinerary, Get Directions and Make Reservations Marriott International and InterMountain Management to Open the 91-room Fairfield Inn & Suites by Marriott in Carlsbad, New Mexico Owned by Forrest Properties, Inc. The $130 million Casino del Sol Resort, Spa and Conference Center in Tucson, Arizona on Track For November Opening Chrisbro LLC's Plan for New Build 113-room Hilton Garden Inn in Cedar Falls, Iowa One Step Closer to Reality Noble House Hotels & Resorts Appoints Eric Gavin as Vice President of Marketing Warwick International Hotels Appoints Cole Mansfield as General Manager of the 219-room Warwick Denver Hotel in Denver, Colorado The Hongkong and Shanghai Hotels, Limited Appoints Paul Tchen and P.T. Wong as Corporate General Managers and David Batchelor, Joseph Chong, Jonathan Crook and Sonja Vodusek as Hotel General Managers Fairmont Hotels & Resorts Appoints Karina Davies as Director, Sales & Marketing of Fairmont Yangcheng Lake in Kunshan, China Rosewood Hotels & Resorts Appoints Ned Bell as Head Chef at 155-room Rosewood Hotel Georgia ESSEC MBA in Hospitality Management Ranked First in Hotel and Tourism Postgraduate Degree Programs in France by Educational Consulting Group, SMBG March 16, 2011 Hooters Casino Hotel Creative Online Promotion Generates Impressive Response Rate and Profitability; Boosts Reservations, Upsell and Lowers Costs; Maestro PMS' ResWave Booking Engine, Email and Landing Pages Drive 75% to Book Rooms and Upgrades For Last Minute Special Offer Flash Sale Swiss-Belhotel International to Implement EZYield's Channel Management Solution at 20 New Properties in Asia Pacific and the Middle East; Prestigious hotel management company signs agreement to implement industry leading solution within its growing global portfolio Customer Problem Resolution: The 100% Principle / Dr. Bryan K. Williams, DM AH&LA, HTNG and HFTP Issue a Joint Statement On Credit Card Security Urging Hotel Managers to Take Immediate Action IHG's Andrew Cosslett to Step Down as Chief Executive; to be Succeeded by Richard Solomons, Currently Chief Financial Officer and Head of Commercial Development Nobody Asked me, But... No. 74: The Triumph of Public Relations; Helpful Hotels; Court Rules Holiday Inn Commits "Reprehensible Fraud"; Quote of the Month / Stanley Turkel Hotel Management Agreements - They wrote the book! And it is FREE Sheraton New York Hotel and Towers to Undergo $150 Million Renovation; Includes Plans to Expand the Size of its 1,780 Rooms and Create a New Club Lounge Wyndham Hotel Group Continues Asia Pacific Expansion with 200-key Wyndham Khao Lak Resort in Thailand and 304-room Wyndham Sanya Resort in China Marine Corps Heritage Foundation Planning Expansion of the National Museum of the Marine Corps to Include a Hotel and Conference Center Lodging Interactive Launches Turn-Key Mobile SMS Text Messaging Services Hotel-Online and BuildCentral Add/Update 142 Hotel Projects to the New Hotel Construction Projects Database Hotel Managers – Would you rather be Lucky or Good? The Orgwide Problem Solving Process beats a 4 leafed clover every time! / Jim Hartigan Hotel-Online and BuildCentral Have Updated 104 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Club Intrawest "Lexicon" Shapes Members' "Best Vacations of Their Lives"; Private Vacation Club's Award Winning "Storybook" Tells the Story Florence's Luxury Hotel Villa Olmi Resort Switches to Utell® for International Sales, Marketing and Distribution Services; Utell Welcomes its First Luxury Hotel in Florence Further Enriching a 200-plus Italian Hotel Portfolio Intelity ICE Touch on iPad Awarded "Most Innovative" Hospitality Technology for 2010; Hoteliers Vote ICE Touch on iPad the Best in Guest Services Technology Public May Have to Foot Nearly 50% of the Proposed $110 million for Convention Center Hotel in Virginia Beach, Virginia American Hotel & Lodging Association Presents 2011 John Whitaker Award to David Goldstone and State Leadership Awards to Members of Each Partner State Association in Recognition of Their Assistance with AH&LA Program s Downtown Portland Landmark, Once a Notorious Den of Iniquity, Becomes the Crystal Hotel, a 51-room Boutique Hotel Best Western Shelter Cove Lodge and Shore Cliff Lodge in Pismo Beach, California Recognized as "Best Western Plus" Properties Howard Johnson Canada Opens 95-room Howard Johnson Plaza-Hotel Windsor in Windsor, Ontario Hilton Worldwide Celebrates Grand Opening of its First Home2 Suites By Hilton® and Kicks off a Local Charitable Community Relations Program at the Fayetteville, North Carolina Property IDM Group, LLC Chosen to Manage 154-room Hotel Mead & Conference Center in Wisconsin Rapids, Wisconsin Now Owned by Balmoral Realty, LLC Starwood Hotels & Resorts Worldwide Appoints Brian Povinelli as Global Brand Leader for Westin Hotels & Resorts Benchmark Hospitality International Names Tom Shaver General Manager for The Inn at Virginia Tech and Skelton Conference Center Sherry Walker Appointed as Director of Sales for 218-room Bourbon Orleans Hotel in New Orleans, Louisiana March 15, 2011 Hotel Wi-Fi: Guest Expectations Take Off; Now is the time to ensure that your hotel's wireless network meets the new guest standard of always on, available everywhere - with reliable high performance Ariane Systems' Allegro Check-in/out Solution Ranked Third "Most Innovative Hospitality Technology" by HTNG; Revolutionary online/mobile/kiosk self-service technology awarded Second Runner-Up in HTNG's 2010 "Most Innovative Hospitality Technology" Award competition MTech / INNCOM Integration Streamlining Room Turns at Bardessono Social Search, Video, and Nimble Marketing: Tips for Hotels from Google's UK Travel Industry Manager / Daniel Edward Craig Hotels Were More Interesting than Selling Insurance: An Unexpected Career; A Professional and Personal Tribute to Neil Salerno, CHME CHA / Dr. John Hogan and Howard Feiertag PKF Hospitality Research Amends U.S. Hotel RevPAR Recovery Upward to 7.1% compared to Previous 5.6% Forecast Name-Droppers: Atlanta Hoteliers Trying Fresh Monikers in Hopes Brands will Perform Better Fairwood Capital Completes Purchase of the 317-room Hilton Knoxville; Davidson Hotels Selected as Management Firm Want to Run a Hotel? Take Calculus / Lori Weisberg Social Selling - Social Media and the Leisure Market - Webinar March 24, 2011 / Carol Verret Wyndham Hotel Group to Open 246-room Wyndham Grand Regency Doha in the Qatari Capital in the Middle East Farzam Family to Open 164-room Silver-LEED Standard Shore Hotel in Santa Monica, California FairBridge Hotel International announces selection of InnLink Central Reservation Services as partner to grow the brand RateTiger's Channel Management Technology has been selected by Accor; Global hotel chain installs RTConnect to enhance distribution across sales channels Hotel Napoléon Paris deploys iBAHN to deliver Broadband Services and Digital Entertainment Hotel Site Selection Company Blazes a New Trail; In a highly competitive market, Conference Planning Resources, Ltd. makes a departure from traditional resource models in the hotel site selection industry Young Hoteliers Summit 2011 to be Held in Lausanne, Switzerland, March 21 & 22, 2011 to be Attended by Representatives from 13 International Hospitality Schools and 10 Prestigious Companies Best Western International Opens the 174-room BEST WESTERN PREMIER The Central Hotel & Conference Center in Harrisburg, Pennsylvania Carlson Continues Expansion of Country Inns & Suites by Carlson(SM) with Opening of 10th Hotel in New York and 12th Hotel in Indiana Marriott Adds Second LEED Pre-Certified Brand with Groundbreaking for TownePlace Suites Frederick Red Hospitality LLC Nears Completion of New-Build HotelRed in Madison, Wisconsin to be Managed by Inn Development and Management Group California Coastal Resorts Seeking Approval for New Build, 111-room Hyatt Place Hotel in Santa Cruz, California Charles Harris Appointed Vice President of Marketing for Luxe Hotels Leon Baum Appointed General Manager of The Stafford London by Kempinski in London, England Buffalo Lodging Associates Appoints Penni Valette-Sheedy as General Manager for the Country Inn & Suites Columbus Airport-East in Columbus, Ohio Chesapeake Hospitality Appoints Bill Stock as General Manager of 199-room Holiday Inn Palm Beach Airport Conference Center in West Palm Beach, Florida Spiridon Sarantopoulos is Appointed Director of the Steigenberger Grandhotel Petersberg Near Bonn, Germany Armin Schroecker is Appointed Director of the Steigenberger Frankfurter Hof in Frankfurt, Germany March 14, 2011 Hampton Inn Tropicana Increases Sales and Efficiency with Online Sales Solution; Largest Property in the Brand Frees Salespeople from Spreadsheets, Helps Close Deals during Client Visits with Real-Time, Web-Based Reports from hotel SystemsPro IDeaS Appoints RMC Consultores as Distribution Partner in Chile International Hotel and Restaurant Association Offer Their Condolences and Support to Japan Hotels Association and Japanese People Ashford Hospitality Joint Venture Acquires Highland Hospitality Portfolio for $1.3 Billion Ocean Properties, Ltd. Hotels and Resorts Purchases BALSAMS Grand Resort in Dixville Notch, New Hampshire from Tillotson Corporation The Fusion of Mobile: Transforming the Delivery of Today's Hospitality Experience / Lisa Miniter & Brenda Fields Illegal Immigration: Today’s Challenges and a Way Forward for Hospitality Employers / Charles A. Conine InterContinental Hotels Group Planning Atlanta Metro Area Expansion; Wish List Includes Hotel Indigo, Crowne Plaza and a Holiday Inn Under Proposed Bankruptcy Settlement of Former Pittsburgh Hilton, Chain May Get a Fraction of the $4.7 million it Claims it is Owed Las Vegas Strip's Room Price War Not a Drag on Cosmopolitan's Rates; Property Continues to Buck Trends Editorial: Tourism - Jacksonville, Florida is Leaking Money. Hundreds of Millions of it Because Conventiongoers Went Elsewhere Investigation Under Way Into Collapse of Seven-storey Hotel Under Construction in Wadi Musa, Jordan, Killing Two Thai Tourism Likely to Face a Three to Six Month Dip as a Result of Earthquake in Japan Leading Hotel App Goes Global With Multilingual Functionality And More - Introducing SmartstaySM 2 Hilton Worldwide Opens 137-room London Syon Park, A Waldorf Astoria Hotel, in West London Atlantic City's Resorts and Trump Marina Hope to Build Future Based on Their Past Sahara Guests and Employees Fondly Remember "The Last of the Oldies" Hidden Pond in Kennebunkport, Maine Opens the Season with 20 New Luxury Bungalow Cottages, a Tree House Spa and Chef Ken Oringer's New Restaurant, Earth Hotel Association of Canada Hall of Fame Awards Presented to Steve Gupta for Humanitarianism, Carol Lumb for Human Resources and the Parkside Victoria Resort for the Energy & Environment Category Carnival Student Center Opens at Florida International University's School of Hospitality and Tourism Management Endowed by Carnival Corporation and Carnival Cruise Lines David Sharkey Appointed General Manager of Princeton Marriott Hotel at Forrestal March 11, 2011 JMBM’s Global Hospitality Group® announces publication of The HMA Handbook, a FREE practical guide for negotiating Hotel Management Agreements for Hotel Owners, Developers, Investors and Lenders Opened in 1952, the 1,720-room Sahara Hotel-Casino in Las Vegas No Longer Economically Viable and Will Close May 16 Station Casinos LLC Reaches Agreement to Purchase Green Valley Ranch Hotel-Casino in Henderson, Nevada for $500 million 2011 European Hotel Group Rankings: Accor Leads with 246,665 rooms; Carlson Growth Leader Pricing Beyond the Comp Set: And other new pricing strategies that really work / Jean Francois Mourier Don Glassie, 76, Founder of Atlantic Stars Hospitality, Has Passed Away Fairmont Hotels & Resorts to Add New Property in China, the 371-room Fairmont Nanjing as Part of the Jin Ao Plaza Development in a 56-story Building in the Jiangsu Province Blue Diamond and RG Hotels Enter Partnership for Branding and Management of the 240-room Royalton Playa Blanca Panama, Formerly the Nikki Beach Playa Blanca Colombia Boutique Hotel Chooses Security Systems from VingCard Elsafe; New Property Selects Leading Hospitality Solutions Signature by VingCard and SENTINEL II by Elsafe for Elite Combination of Security and Design Principles of Success: Evaluate Your Hospitality Business Strategies to Create a Real and Measurable Competitive Advantage / Dr. John Hogan Jekyll Oceanfront Clarion Resort Sells for $4.7 million in Online Auction; $7 million Less than Appraisal in June 2010 The Sleep Inn Brand by Choice Hotels Opens its Chattanooga, Tennessee Property, the First in a Brandwide Campaign of Renovation and Refreshed New Design Western States Lodging and Management Opens 107-room Home2 Suites by Hilton® in Layton, Utah, owned by Summit Lodging, ESP Provenance Hotels to Manage Inn At Red Hills and Farm to Fork Restaurant in Oregon's Wine Country Owned by Harvest Inn, LLC Noble House Hotels & Resorts Assumes Management of the River Terrace Inn and Restaurant Cuvee in Napa Valley, California 341-room Charleston Marriott in Charleston, South Carolina Opens 15,000 Square Foot Crystal Ballroom Bringing Total Event Space for Property to 50,000 Square Feet Buffalo Lodging Associates Appoints Mary Abigail (Abby) Gerken as Director of Sales for 125-suite Homewood Suites by Hilton® Cleveland/Beachwood in Beachwood, Ohio 183-room Crowne Plaza New Delhi Rohini Appoints Shuvendu Banerjee as Director of Sales and Marketing and Avinash Kumar Verma as Director of Human Resources and Talent Development Sherrie Huebner Appointed as Spa Director for the Spa at The Ritz-Carlton Lodge, Reynolds Plantation on Georgia's Lake Oconee March 10, 2011 Hotel Wi-Fi: Guest Expectations Take Off; Now is the time to ensure that your hotel's wireless network meets the new guest standard of always on, available everywhere - with reliable high performance Langham Hospitality Group Expands Implementation of EZYield's Channel Management Solution Across Global Luxury Hotel Portfolio; Leading Hong Kong-based luxury hotelier extends agreement to implement EZYield at additional properties worldwide Whiteboard Labs Offers Hotels a Powerful Combination: QR Codes and Video Thanks for the Memories! / Harry Nobles Service in the Bedroom: Making Experiences Memorable / Roberta Nedry Lodging Econometrics Reports Asia Pacific Continues to Drive Global Pipeline Growth - 33% of World's Total Pipeline Rooms are in China & India Vail Resorts Reports Net Income of $54.6 million for 2nd Qrt. 2011, an Increase of $13.9 million Compared to Same Period the Prior Year; Excluding New Properties, Skier Visits Up 8.7% Hyatt Hotels and Cobbo Bay Developers Plan New Build, 201-room Hyatt Regency Cap Cana; First Hyatt-branded Hotel in the Dominican Republic to Include Villas and Residences Moevenpick Hotels & Resorts to Open 124-room Moevenpick Dharamshala Resort & Spa in Northern India, a Remote Himalayan Property Designed to Set New Benchmarks in Sustainability Banyan Tree Hotels and Resorts to Open All Suite Urban Resort, Banyan Tree Macau, in CotaiCity Intelity's ICE Touch On iPads Product Wins HTNG's "Most Innovative Hospitality Technology" Award for 2010; Corning MobileAccess and Ariane Systems Products Claim Runner-Up Titles LodgeNet Launches Whitepaper Series to Help Hotel Owners and Operators Plan for Guests' Escalating Broadband Usage; Initial Installment Recaps 2010 Growth in Traveler Demand and Recommends When Capacity Increases Are Warranted Rainmaker Taps Top Talent to Help Guide Accelerated Growth of Company Hospitality Ventures Opens Newly Rebranded 282-room DoubleTree by Hilton DFW Airport North in Irving, Texas Completing a $19 Million Renovation Starwood Hotels & Resorts Opens the 242-room The Westin Phoenix Downtown in the 26-story Freeport McMoRan Center The Wilderman Group Chosen by the City Council of Gastonia, North Carolina to Manage the Gastonia Conference Center, a Cornerstone of the City's Revitalization Project Hyatt Hotels Appoints Sal Mendoza to Vice President of Diversity and Inclusion Benchmark Hospitality International Names Jeff Henschel Director of Information Technology Denihan Hospitality Group Appoints Don Fraser as General Manager of the 407-room Royal Palm in Miami Beach, Florida Pilar M. Abaya Ellis Appointed as Director Of Sales for 160-room Luxe Sunset Boulevard Hotel, Bel Air in Los Angeles, California March 9, 2011 Pegasus Solutions Launches MetaSearch Services to Facilitate Direct Bookings from Online Search; Hotels Realize 5:1 Return on Investment in Beta Testing with Several Major Hotel Chains Valley View Casino & Hotel Selects Visual One™ Suite by Agilysys; Property Implements PMS, Comp Accounting, Sales and Catering Solutions What Every Hotel Marketer Should Know About Video; Webinar for Hotel Chain Marketers on Wednesday, March 16th at 11:00am EST Swiftrank Migrates to Amazon Web Services Cloud, Maximizing Speed and Reliability for 12,000-Site Global Hotel Network; World's largest network of leading international travel websites scales dynamically with AWS infrastructure web services platform to support exponential growth The Future is Now: The Emergence of The Customer Engagement Channel in Hospitality / Max Starkov and Mariana Mechoso Safer Embassy Suites Hotels Recognizes 20 of its 209 Properties as its Top Performers for 2010 and Gives Special Recognition with a "Connie" Award to its Top Three Properties Wyndham Hotel Group and Colliers International Sign Agreement for Development of 10 Super 8 Properties in Poland Over the Next Five Years Hilton Worldwide to Rebrand the 133-room Hacienda La Boticaria in Alcala de Guadaira, Spain as the Waldorf Astoria Sevilla at La Boticaria IHG Signs Agreement for New-Build 140-room InterContinental Punta Piqueros Near Viña del Mar, Chile Starwood Hotels & Resorts Completes its $70 Million Renovation of 528-room The Royal Hawaiian, a Luxury Collection Resort, on Waikiki Beach 302-room Frenchman's Reef & Morning Star Marriott Beach Resort in St. Thomas, US Virgin Islands to Undergo $45 Million Renovation Thayer Lodging Group Acquires 304-room Hotel Palomar Atlanta-Midtown in Atlanta, Georgia and Plans to Rebrand Property as The Renaissance Atlanta Midtown Hotel Hotel Capitalization Rates Fall Further, According to USRC Hotel Investor Survey / Jeffrey H Walker Historic, Century-old Glen Cove Mansion Hotel and Conference Center Introduces 21st Century Mobile Website Rotana the First Middle East and Africa Hotel Management Company to Sign Google Agreement with Trust International; Contract to display real time rates and availability of Rotana Hotels on Google Maps and Google Places signed during ITB Berlin American Hotel & Lodging Association Quizzes Hoteliers on Mandatory Americans with Disabilities Act 2010 Regulations; Deadline to Comply with ADA is March 15, 2011 Two New Hotel Projects Approved for Downtown and South Side of Pittsburgh; a 107-room Hotel on Fort Pitt Boulevard and a Six-story Hyatt Summerfield Suites JBG Companies and Marriott International Open the 300-room Renaissance Arlington Capital View Hotel and the 325 all-suite Residence Inn Arlington Capital View in Arlington, Virginia Sonesta Collection Opens 126-room Sonesta Hotel Bogota in Bogota, Colombia, South America, Managed by GHL Hoteles Choice Hotels International Opens 16 New Hotels in February in 11 States and 3 Additional Countries Charles Woo Named Managing Director at Sheraton Hong Kong Hotel & Towers and Area Managing Director for Hong Kong and Macau Kierie Heim Appointed as Director of Sales and Marketing for the 498-room Hyatt Regency Boston March 8, 2011 Hotel Wi-Fi: Guest Expectations Take Off; Now is the time to ensure that your hotel's wireless network meets the new guest standard of always on, available everywhere - with reliable high performance Luxury brand Regent Hotels & Resorts selects Sabre Hospitality Solutions for its expertise in marketing and distribution Quality Track International Opens European Offices EZYield enhances connectivity for High Tech Hoteles through new RezDelivery Integrated Solutions; Spanish hospitality group integrates automated reservation delivery solution into existing channel management platform across growing hotel portfolio HVS London Reports Improving Investor Sentiment as Hotel Transactions Double Throughout Europe Hilton and Chicago Union Workers Agree on 4-year Contract Ending 18 Months of Negotiations Hilton Hawaiian Village & Unite Here Workers Reach Tentative Agreement Starwood Hotels & Resorts to Open 50 Hotels in Europe, Africa and the Middle East Over the Next Three to Five Years, with 12 Hotels Expected to Open in the Region this Year STR Global Research Shows Hilton Worldwide Has Largest Number of Rooms In Europe with 15,411 Rooms and 8,643 More Rooms Under Construction in More than 90 Hotels Under Development Hilton Worldwide to Open Third Property in South Africa, the 137-room Hilton Cape Town, Scheduled for April 2011 Quays Hotels Limited and Wyndham Hotel Group to Develop New 200-room Ramada Encore Newcastle/Gateshead, in Gateshead Quays, United Kingdom Sales Blitzes: A Look At the Benefits of Team Efforts / Dr. John Hogan Five South Texas Hotels to Pay Fines for Price Gouging During Hurricane Dolly in 2008 Lodging Capital Partners, LLC Purchases 447-room Hilton Rye Town in Westchester County, New York; Property will Undergo Renovation of Public Areas and Continue to be Operated by Hilton Worldwide Pegasus Solutions Starts 2011 Setting Industry Record; As Hotel Transactions Reach New Highs, Pegasus Maintains More than a Two Decade History of Technological Innovation and Proven Success CARINO Hotels and Resorts Worldwide Announces Kansas City's Hotel Phillips Adopts GDS Chain Code; Historic Boutique Property Selects New Code "UN" as part of Luxury Collection Pegasus Solutions Further Expands Marketing Capabilities with Travelport; New Referral Relationship Increases Opportunities for Utell Member Hotels Globally to Reach Agents Booking More than 20 Million Room Nights Annually RateTiger Publishes Latest Hotel Channel Management Data - 2011; Over 51 million online rate updates, up 88% on 2010 Trust International to Debut Google Application, Corporate IBE Service and CRS Upgrades at ITB Berlin Homewood Suites by Hilton Names Homewood Suites by Hilton Mobile-East Bay/Daphne, Alabama as its Top Performing Hotel for 2010; Recognizes More than 300 Other Properties as Top Performers Carlson Hotels Launches Partnership with Club Med®; Carlson's Loyalty Program Points Now Redeemable at All 80 All-Inclusive Club Med Resorts Worldwide and a Dual Destination Offer in Florida is Created for Travelers Cornell Study Finds That Well-Designed Hotel Energy Saving Treatments Do Not Diminish the Guest Experience Vdara Market at CityCenter Caters to Guests' Evolving Appetites - Its Not the Corner Bodega Oasis Hotels & Resorts Returns to Cancun with the Opening of the All-Inclusive Resorts, Grand Oasis Cancun and the Oasis Cancun Noble Investment Group Completes Renovation and Re-Branding to Open the 176-room Courtyard by Marriott Charleston Historic District in Charleston, South Carolina Starwood Hotels & Resorts Opens 124-room Four Points by Sheraton Memphis East in Memphis, Tennessee 8Hotels Opens Luxury Private Villas, Chandra Villas, in Seminyak, Bali Aimbridge Hospitality Completes $2 Million Renovation of 243-suite Embassy Suites Tampa-Airport/Westshore Hotel in Tampa, Florida Elite Island Resorts Appoints Rajah Pillay as Executive Chef at The Verandah Resort & Spa in Antigua March 7, 2011 Battle Over Former Hilton Pittsburgh Hotel About to End: Dr. Kiran Patel to Retain Control, Flag to Remain Wyndham Grand and BlackRock to Receive a $10 million Settlement Fee "It Won’t Be In This Year's Model but Maybe in Four Years You'll Get that Cup Holder You Want"; Top 5 Customer Service Complaints about Hotel Meetings Management and Sales & Catering Software AC Hotels & Marriott International Enter Joint Venture to Open Four New Autograph Collection Hotels in Spain; Joint Venture Includes Launch of New Brand, AC Hotels by Marriott, 86 Hotels to be Rebranded in Spain, Italy and Portugal Caesars Palace and Nobu Hospitality Plan to Open 180-room Nobu-branded Hotel Through a Multi-Million Dollar Renovation of the Centurion Tower at Caesars Palace; Property Will Integrate Exclusive Hotel Tower with Nobu Restaurant and Lounge Hotel Occupancy in Bahrain Reduced by Half Amid Protests The Wild West – Consumers and Hoteliers Try to Cope in the Era of Social Media / Rob Rush Hyatt Regency Indianapolis Petitions for National Labor Relations Board-led Workers Vote in Attempt to End Two Years of Dissention Between Management and Labor Hawaii Hotels Gain in Key Areas with Occupancy Rising 8.1% and ADR 6.8% Pushing RevPAR up 19.9% in January Lodging Econometrics Reports 2012 Forecast for New Openings for EMEA; Pipeline Totals Continue to Fall, with Further Declines Expected as European Economies Soften and Political Turmoil Intensifies in the Middle East DoubleTree by Hilton Opens 214-room DoubleTree by Hilton London-West End Operated by Southhampton Row Hotel LLP and Managed by Crimson Hotel Group Starwood Hotels and Degennaro Group, in Collaboration with SEA - Airports of Milan, Open the New Sheraton Milan Malpensa Airport Hotel & Conference Centre Homewood Suites by Hilton Opens 122-suite Homewood Suites by Hilton Charlotte/Aryrsley in Charlotte, North Carolina; Owned by Ayrsley Hotel Associates II, LLC and Managed by Griffin Stafford, LLC Rezidor Hotel Group Opens 169-room Hotel Missoni Kuwait in the Shopping District of Kuwait City Industry Experts Join SoftBrands in A Meeting of the Minds to Discuss Hotel Technology Trends AAA Parking To Serve Dream Guests; Chic South Beach hotel is third Miami property to choose AAA Parking in 2011 Yellow Dog Software Provides Walkers Bluff with Retail Inventory Management Central 24/7 by Chef Michel Richard to Open at Caesars Palace Las Vegas; 24-hour Café Reinvents the Traditional Hotel Coffee Shop Marriott International to Open 89-suite Extended Stay TownePlace Suites by Marriott in Fort Wayne, Indiana Wyndham Orange County in California Purchased by The Wincome Group and Undergoing $14 Million Renovation Travellers Shun The Xitai Capsule Hotel in Japan Since Launch in January; Not a Single Guest Has Stayed at Capsule Arabian Hotel Investment Conference (AHIC 2011) to Feature Hotel Industry Leaders Discussions on Impact of Ongoing Political Change in the MENA Region Kinseth Hospitality Companies Names Steve Peters, Jeff Cue & Sal Martinez as General Managers of the Year; Sales Director of the Year Awarded to Jamie DeRudder Alliance Hospitality Management Names Barry Shatoff of Hilton Garden Inn New York General Manager of the Year and Stacey McGee of Hilton Garden Inn Atlanta North/Alpharetta Director of Sales of the Year GrandStay® Hospitality Names Philip Johnson General Manager of the Year and Awards Jana Lung the Sales and Marketing Award for 2010 Best Western International Elects James Cosgrove to Serve on Board of Directors Representing Owners in the Northeastern United States and Eastern Canada IHG Appoints Chris Moloney As Chief Operating Officer, South West Asia Playa Hotels & Resorts Appoints Omar Palacios as Executive Vice President and Chief Financial Officer Crescent Hotels & Resorts Appoints Adam Greene as Senior Vice President of Development & Investments Innisfree Hotels Appoints Joshua Butler as Director of Sales for the 181-room Hampton Inn Pensacola Beach Gulf Front on Pensacola Beach, Florida Joie de Vivre Hospitality Appoints Roger Dryden as the Director of Leisure Sales for Shorebreak Hotel in Huntington Beach and Pacific Edge Hotel in Laguna Beach, California Kokua Hospitality Names Slavyana Kolesnikova Senior Catering Manager for 500-room Doubletree Hotel Chicago Magnificent Mile Leela Palaces, Hotel and Resorts Appoints Chef Deepak Bhatia as Executive Chef for Leela Kempinski Mumbai in Mumbai, India March 4, 2011 Marriott's Ed Fuller Shares Leadership Expertise in His Book, "You Can't Lead With Your Feet on the Desk" A New Independent Hotel Brand Enters the Market; Qube Hotels Welcomes Founding Members Red Lion Hotels Reports 4th Qtr 2010 Net Loss of $7.2 million Compared with Net Loss of $8.2 million Same Period 2009; Revenue for Qtr Up 2.5%; RevPAR Grows 11.4%, 5.4% Full Year Hotel Buys in San Diego County Increase by 150% in 2010 with Average Per Room Price Gaining 11% 2010 a Record Year for Tourism in Miami-Dade Despite Economy, Oil Spill and Volcanoes Group of Women Suing Monte Carlo Hotel in Las Vegas for $750,000 Over Alleged Bed Bug Bites Surge of 26% Increase in Bookings at East Valley, Arizona Hotels Hints at Economic Rebound In Memoriam: Jeff Palmer, Chief Marketing Officer of Motel 6 (1947-2011) Wyndham Worldwide Hotels Becomes First Chain to Join StarCite Accreditation Program for Suppliers; New StarCite Program Helps Hotels Highlight Their Focus on Group Business ZaZa Databases Get a Facelift; Hotel ZaZa Selects ZDirect’s eCRM Solution for Improved Customer Relations Destination Hotels & Resorts Launches Kids Healthy Recipe Contest in Support of National Nutrition Month in March; Program Supports Company’s Commitment to Healthy Eating Through Kids Café Menus Grand Velas Riviera Nayarit Named in Conde Nast Traveler’s 2011 Exclusive Gold List; “Beyond All Inclusive, Beyond All Compare” Resort Selected in Best Rooms Category In Luxury Travel Magazine’s Readers’ Choice Survey Guest-tek™ and Nomadix Settle Internet Gateway Patent Litigation Former Hard Rock Technology Executive Joins SkyWire Media, Inc. BridgeStreet® Wins Coveted Company of the Year Award Hilton Worldwide Launches Waldorf Astoria in the UAE; Signs Management Agreement with the Al Hamra Group for the 349-room New-Build Waldorf Astoria Ras Al Khaimah, 40 Minutes from Dubai Airport IHG Signs Agreement with Shakir Investment Group for New-Build 122-room Staybridge Suites Panama City in Panama, Central America EVENT Hotels Purchases the 255-room ibis Malmö in Malmö, Sweden Oriens' Hotel PURE Portfolio Expands with Five New Properties Added to the Brand in the Last 30 Days Banyan Tree Holdings Plans Major Expansion with Several Hotel Developments and Refurbishments of Banyan Tree and Angsana Branded Resorts Around the World Real Builders and Dora Hospitality Start Construction on 89-room Extended Stay Souris Valley Suites Hotel in Minot, North Dakota Prestige Hospitality Group Chosen to Manage 120-room Clarion Hotel in Bristol, Connecticut Hong Kong Polytechnic University Opens its Samsung Digital Lab for Hospitality Technology and New Premises for its School of Hotel and Tourism Management March 2, 2011 hotel SystemsPro Promotes Natalie Roberts to Director of Hotel Performance/Customer Satisfaction; Roberts to Maximize Client Profitability; will Oversee User Education and Productivity Guest/Staff Communication Made Easy with GoConcierge Text Messaging; An Efficient Way to Confirm Appointments, Room Readiness Morgans Hotel Group 4th Qtr 2010 Net Loss $6.7 million compared to a loss of $51.3 million in the 4th Qtr 2009; System Wide RevPar up 5.2% / Hotel Operating Statistics Morgans Hotel Group Reaches Settlement Agreement with Lenders on Joint Venture with Hard Rock; Equity Interests in the Hard Rock Hotel & Casino in Las Vegas Have Been Transferred and Management Agreement has Been Terminated Morgan Stanley Unloads Ownership Stake in Revel Casino Project, Suffering a $1.2 billion Loss Victorville, California Hotel Owner Convicted of Defrauding Orbitz of Nearly $850,000 HVS Report Indicates European Hotel Values Experience Healthy Growth of 1.5% for 2010 Following Two Years of Decline; Paris and London Retain the Lead Starwood's Planned Latin American Expansion to Include Six New Hotels in 2011; Westin Brand to Open in Three New Countries Along with its First All-Inclusive Resort in Latin America, The Westin Playa Conchal Resort & Spa in Lima, Peru Wyndham Hotel Group Signs Agreements for Three New-Build Days Inn® Properties in India;48-room Days Hotel Neemrana, Jaipur Highway, 102-room Days Hotel Neemrana, Sahil Square, and 80-room Days Hotel Asansol Connecticut Lawmakers Seek to Create Law to Warn Potenital Buyers and Tenants of Hotels, Apartment & Condominiums of Previous Bed-bug Problems Omni Hotels and Global Hotel Alliance Launch Guest Loyalty Program, GHA Discovery, Designed to Offer Rewards Across 12 Brands and Nearly 300 Hotels Globally; Rewards to Focus on Local Experiences in Unique Locations Meetings Industry Rebounding Strongly; Results from Meetings Focus' 2011 Meetings Market Trends Survey demonstrate increases in key areas Ameristar Casinos Optimizes Workforce with UniFocus' LMS Roomlinx Introduces the SmartRoom®; Properties control the business model BridgeStreet® Appoints Sabina Giese to Expand its European Presence Morgans Hotel Group Expands In-room iPad Program featuring Intelity ICE Technology; Mondrian Soho New York Debuts with Virtual Access to Guest Services Australand Appoints Accor to Re-Launch 227-room The Crest as the Mercure Sydney Potts Point in Sydney, Australia Following a $30 Million Refurbishment Unlimited Vacation Club By AMResorts Joins RCI Adding 22 Resorts in Mexico and the Caribbean to RCI's Network of Affiliated Resorts Canadian Niagara Hotels Reflags Former Crowne Plaza in Niagra Falls as Sheraton at the Falls Roberts Hotel Group Re-opens Former Radisson as Clarion Hotel in Spartanburg, South Carolina Following Renovations Prestige Hotels of the World by Keytel Strengthens its Presence in the U.S. Market Through a Partnership Agreement with Prestige Resorts & Destinations Waterford Hotel Group Honors Norma Brown, a Room Attendant from the Residence Inn by Marriott in Hartford, Connecticut, as Associate of the Year The International Hotel Investment Forum Chooses Amy Carter-James as the 2011 Young Leader Award Recipient Meeting Professionals International Nominates Candidates for 2011-2012 International Board of Directors; Chairman Elect Kevin Hinton, Executive Vice President, Associated Luxury Hotels International Mandarin Oriental, Las Vegas Appoints Joel Bloom As Director Of Finance Lionel P. Houliat Appointed General Manager of 143-room Hôtel Le Germain Calgary in Alberta, Canada Chef Aaron Burns Appointed as Executive Chef at the 406-room Riviera Palm Springs in Palm Springs, California March 1, 2011 Hotel Wi-Fi: Guest Expectations Take Off; Now is the time to ensure that your hotel's wireless network meets the new guest standard of always on, available everywhere—with reliable high performance Washington Duke Inn & Golf Club Increases Revenue and Satisfaction by Creating Personal Relationships with Guests before they Arrive with Cendyn's eConciergeTM; Cendyn Concierge Platform Builds Loyalty and Reduces Cancellations DiamondRock, Owner of 23 Hotels, Reports 4th Qtr 2010 Net Income of $1.9 million Compared to Prior Year Loss of $9 million; Revpar Increase of 8.3% / Hotel Operating Statistics Buying a Hotel? Don't Buy an ADA Lawsuit or DOJ Investigation / Jim Butler 1,360-room San Diego Marriott Hotel & Marina Re-branded as San Diego Marriott Marquis & Marina as Part of $200 Million Renovation W Hotels Worldwide Unveils 158-key W Retreat & Spa Bali - Seminyak in Bali, Indonesia Fairmont Hotels & Resorts Signs Agreement with Business Gate to Manage 287-room Fairmont Riyadh, Business Gate in Riyadh, Saudi Arabia $640 million Miami Beach Convention Center Expansion Project to Become Reality, City Commissioners Give Green Light Fairmont Kea Lani Hotel on Maui to Pay $500,000 to Settle Lawsuit Over Division of Gratuities Paris Hotels and Social Media: Some Lagging Behind, Others at the Forefront Principles for Success: No Nonsense Benchmarking for Hotels and Hospitality Businesses / Dr. John Hogan Tourism Officials of Drive-to Destinations Become Worried as Gas Prices Continue to Climb Newmarket International Receives 2011 Markettools Achievement In Customer Excellence (ACE) Award Dynamique Hôtels Management Becomes First Customer to Implement the Full Amadeus Hotel Platform RateTiger Fully Automates Hotel Room Distribution and Pricing; Inventory & rate management take a leap forward When it Comes to Franchise Negotiations Are the Odds in Your Favor? / Steven J. Belmonte New Educational Institute Program Teaches Employees, Properties to Deliver Guest Service Gold SkyWire Media, Inc. Appoints New Marketing Director Inland American Lodging Planning $8 million Renovation of Newly Acquired Marriott Town Center in Charleston, West Virginia Restaurant Association of Maryland and Consumer Advocates in Baltimore Area at Odds Over Corkage Law Claiming High-end Restaurant Owners Want the Option Sauna and Spas at the Airport? How to Spend a Pleasant Few Hours as a Traveler International Association of Conference Centers Establishes European Chapter and Creates Representative Board of Directors; the Chapter Adds Four New Member Properties The National Conference Center Introduces QR-Coded Green Tour of the 917-room Conference Center; 12-stop Tour Features Quick Response Codes Providing Relevant Information HSMAI's Dallas/Fort Worth Metroplex Chapter Attends 2011 HSMAI Leadership Conference Barry Wabler Appointed as Chief Financial Officer for Hotel Equities Hunter Realty Receives Four Top Broker Honors from Hotel Brokers International Top 25 Read Articles - February 2011 Intercontinental Intends to Sell its Prized Barclay New York Hotel Ten Tips to Help You Become the Type of Manager That Everyone Wants to Work With / Roberta Chinsky Matuson CNL-AB LLC, a Newly Formed Joint Venture, Acquires Portfolio of Eight U.S. Properties Currently Known as MS Resorts through a Foreclosure Proceeding United States Bankruptcy Court Orders Sale of JFK Plaza Hotel; Optimum Hotel Brokerage Retained as Exclusive Broker World’s First Gay Wedding Certification Course Available Interstate Hotels & Resorts Assumes Management of Summit Hotel Properties’ 65-hotel Portfolio 2011 Social Media Trends; TIG Global Experts Look at the Trends that will Impact Hotel Marketers Most in the Year Ahead Stars, Diamonds and Other Hotel Ratings Complicate and Confuse Traveler Decisions “I Can Never Get Anyone on the Phone and They Charge Me for the Air I’m Breathing” - Top 5 Customer Service Complaints about Hotel Meetings Management and Sales & Catering Software Manchester Grand Hyatt San Diego to be Sold to Host Hotels & Resorts Inc. for $570 million Las Vegas Sands New Policy to Cuts Comps Angers Some; CEO Sheldon Adelson States "No more comped rooms. No food and beverage. No showroom credits. We're selling rooms." A Round-up of Social Media and Reputation Monitoring Tools for Hotels / Daniel Edward Craig The WOW Factor - The Power Selling Partnership of GMs and Sales / Carol Verret World's Largest JW Marriott, the JW Marriott® Indianapolis Downtown, Opens Completing the $450 million Marriott Place Development Project What Do Hotel Leaders Really Do? / Bob Taylor Social Media and Storytelling for Hotels / Daniel Edward Craig Your Hotel May be Old, But The Way You Deliver Service Should Not Be....Just Ask Mickey Mouse / Terence Ronson Strategic Hotels & Resorts to Acquire Four Seasons Jackson Hole and Four Seasons Silicon Valley from the Woodbridge Company Through a Stock Exhange Valued at Approximately $95 million or $300,000 per-room Miami Poised to Become Hot Spot for Hotel Investors; Jones Lang LaSalle Predicts Deals could Reach $750 million, an Increase of 250% over 2010 Hotel Lawyer: 5 Key Elements for Good Hotel Management Agreement Budget Provisions / Jim Butler Construction Begins on Baha Mar Resort, a 1,000-acre, $3.4 Billion Resort, Gaming and Entertainment Complex in Nassau, The Bmaahas HSMAI's 54th Adrian Awards Honors Top Companies and Individuals in Hospitality Advertising, Public Relations and Digital Marketing MGM Resorts Aims to Boost Flagging Fortunes of CityCenter by Reducing its Largest Expense, Labor Can Luxurious Mandarin Oriental Hotel Make it in Las Vegas? Nearly all of CityCenter is Making Money on its Anniversary - Except One Strategic Hotels and Resorts Completes Recapitalization of the Hotel Del Coronado; Establishes New Joint Venture with Blackstone Real Estate Advisors and KSL Resorts February 28, 2011 MSI Commemorates 20 Years of Hospitality Milestones; Two decades strong, hallmark property-management leader delivers Las Vegas Sands New Policy to Cuts Comps Angers Some; CEO Sheldon Adelson States "No more comped rooms. No food and beverage. No showroom credits. We're selling rooms." Can Luxurious Mandarin Oriental Hotel Make it in Las Vegas? Nearly all of CityCenter is Making Money on its Anniversary - Except One Caesars' Atlantic City Casinos Reports 4th Qtr Revenues Down 11% to $417.8 milion Compared to $467.4 million Same Period 2009; Gross Profit Down 51% to $32.9 million RockResorts Chosen to Manage 350-unit Bimini Bay Resort and Marina on Bimini in The Bahamas; Plans to Develop Hotel and Spa and Re-Brand as a RockResort InterContinental Hotels Chosen by Elite Villa Company, LTD, to Manage 79-room Baan Taling Ngam Resort & Spa in Thailand; after $15 Million Refurbishment will Re-Open as InterContinental Samui Baan Taling Ngam Resort 262-Suite Embassy Suites Houston-Downtown Opens Doors with Registration for City's First LEED Certified Hotel Hilton Hotels & Resorts Opens New-Build 204-room Hilton Chennai in Chennai, India Ascend Collection by Choice Hotels Continues Growth with Addition of Eleven Properties in Final Months of 2010 Bringing Total to 70 Open or Under Development Hotel Revenue and Reservations Continue Growth; January 2011 Global Data from “The Pegasus View” Forecasts Growth in Business and Leisure Markets through Mid-year HREC Investment Advisors Arranges Sale of The Sheraton Hotel Denver Tech Center - Greenwood Village, Colorado SkyWire Media Builds Management Team with Appointment of New Chief Financial Officer Hotel-Online and BuildCentral Have Updated 138 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Hotel-Online and BuildCentral Add/Update 164 Hotel Projects to the New Hotel Construction Projects Database Boomers Set to Be Future of Tourism; Hospitality Market Should Prepare as Aging Population Plans Spending of Retirement Funds Judge Urges Owners of Barton Hill Hotel in Lewiston, New York to File for Bankruptcy Bankrupt B.B. King's Blues Club and Mirage in Dispute Over "Stewarding" Services Arizona's Wigwam Returns to its Original Name, The Wigwam; Completes $7 Million in Renovations and New Amenities The School of Hospitality Business at Michigan State University Establishes a Real Estate Development Institute to Focus on Hospitality Business Real Estate Development and Ownership Roger Dow, President & CEO of the US Travel Association, Awarded the Spirit of Hospitality Award by Destination & Travel Foundation Hyatt Regency Newport Hotel & Spa in Newport, Rhode Island Appoints Anant Joshi as Director of Sales & Marketing and William Clarke as Regional Director of Sales for Davidson Hotel Company, the Property Operator JW Marriott® Starr Pass Resort & Spa in Tucson, Arizona Appoints Carla Rine as Director of Human Resources and Gary Lueck as Front Office Manager February 25, 2011 Hotel Lawyer on Hotel Management Agreements: Exculpation Clauses for Protecting the Owner's Assets / Jim Butler Miami Poised to Become Hot Spot for Hotel Investors; Jones Lang LaSalle Predicts Deals could Reach $750 million, an Increase of 250% over 2010 Ashford Hospitality Completes Sale of JW Marriott San Francisco for $96.0 Million to an Affiliate of Thayer Lodging Group Orient-Express Hotels Reports 4th Qtr 2010 Revenue up 13% to $126.6 million, Up by $14.5 million from 4th Qtr 2009; RevPAR Up 10% in US Dollars Gaming Regulators Aprrove Complex Structure for Continued Operations for Las Vegas Hard Rock Hotel; Warner Gaming LLC to Assume Operations, Lender Brookfield Asset Management Listed as Registered Licensee Caesars Entertainment Seeking $400 million in Funding to Complete the $1 billion, 660-room Octavius Tower and New Entertainment Plaza Interstate Hotels & Resorts Acquires 262-room Sheraton Denver Tech Center in a Joint Venture with Waramaug Hospitality; Will Begin $5.75 Million Renovation Schooled By Wall Street; Using stock market principles for optimum hotel revenue management / Jean Francois Mourier Why Do Your Staff Quit Their Jobs? / Caroline Cooper Principles for Success: What we have here is a FAILURE to COMMUNICATE! / Dr. John Hogan Karen Pedersen, General Manager for Country Inn & Suites by Carlson at Ontario Mills, Earns Title of General Manager of the Year out of 500 Worldwide Country Inn & Suites New Moody's Investors Report Cites Las Vegas Strip Recovery will Accelerate in 2012; Companies with Strong Asian Operations and Liquidity in Best Shape to Manage Slow Recovery HSMAI University's Spring Webinar Line-up to Focus on Geolocation Marketing, Online Review Channels and Outlook for 2011 Great Wolf Resorts Reaches Conditional Agreement to Sell Blue Harbor Resort & Conference Center in Sheboygan, Wisconsin Hilton Worldwide Signs Two Management Agreements with China's Zhejiang Jiacheng Holding Group for Conversion Project 137-room Hilton Garden Inn Shaoxing and New-Build 296-room DoubleTree by Hilton, Shaoxing County Marriott International Continues European Growth with 139-room Courtyard in Germany, a 124-room Courtyard in France and 225-room Renaissance in Poland Hilton Worldwide Signs Franchise Agreement with Tehelne Pole a.s. for New-Build 120-room DoubleTree by Hilton Bratislava in Slovakia's Capital City, Bratislava Evergreen Marriott Conference Resort in Stone Mountain, Georgia Undergoing Eco-Friendly $10 Million Renovation Manhattan Hospitality Advisors Appoint Daniel N. Barr as General Manager and John Egelhoff as Director of Sales & Marketing at Hotel Madeline and the Inn at Lost Creek in Telluride, Colorado White Lodging Appoints Jess Johnson as Director of Sales and Marketing at the 201-room Nashville Marriott at Vanderbilt University February 24, 2011 World’s First Gay Wedding Certification Course Available Award-winning Hospitality Firm Boyd Tamney Cross Announces Partnership with Park Hyatt Aviara Resort, a Stunning San Diego Property What Do Hotel Leaders Really Do? / Bob Taylor FelCor Lodging Trust Posts 4th Qtr 2010 Loss of $103.1 million Compared to a Loss of $60.4 million in the Prior Year Period; Total Revenues Increase to $232 million, compared to $219 million in the Year-ago Period / Hotel Operating Statistics Strategic Hotels & Resorts 4th Qtr 2010 Net Loss Increases to $134,835 million Compared to $72.19 million Last Year; Significant Balance Sheet Restructuring Continues; Company Enters Agreement to Sell Paris Marriott Champs Elysees Nominations Sought for Hospitality Technology Hall of Fame Inductee to be Recognized at HITEC 2011, June 20-23, 2011 at the Austin Convention Center in Austin, Texas Think Breaking Up Is Hard To Do? Guests Don’t! 10 Ways to Keep Your Facebook News Feed Alive / Amanda Dennis Prank Calls are a Danger to Tourists, the Hotel Industry and Police Gansevoort Hotel Group Unveils the 249-room Gansevoort Park Avenue NYC Hotel In Manhattan InterContinental Hotel Group's Hotel Indigo Expansion Continues with 135-key New-Build Hotel Indigo Phuket Naithon Beach Resort in Phuket, Thailand Pika Hotel Group and Versatile Hotels Prepare to Open The Holiday Inn & Suites Westchase in Houston, Texas Concord Hospitality Enterprises Breaks Ground on LEED-Designed 124-suite Courtyard by Marriott Washington Meadow Hotel in Pittsburg Suburb, Washington, Pennsylvania Bavaria Hotels International Expands in the Middle East and North Africa with 2,500 New Rooms Choice Hotels Promotes Patrick Pacious to Executive Vice President, Global Strategy, Distribution and Technology Carlson Hotels Appoints Three General Managers for Radisson and Park Plaza Hotels in Asia Pacific; Marco Seiler, Martin Fabiano and Veronique Sirault Myra deGersdorff Appointed as General Manager of 218-room Enchantment Resort in Sedona, Arizona Alexander Schreiter Appointed General Manager of 372-room InterContinental Prague February 23, 2011 hotel ServicePro Delivers iPad and Handheld Mobile Functionality to Improve Asset Management, Guest Service Scores; Create Brand-Standard Check Lists, Track Maintenance Schedules, and Optimize Safety Standards with Apple’s New Must-Have Management Productivity Tool SKY Hospitality and Widewaters Hotels LLC Select Aptech’s Hospitality Performance Management Solutions; Ease of Use, Flexibility, Customer Support Make Profitvue and Execuvue Top Choice Upselling Works Best Upclose and Personal / David Brudney On Revenue Growth of 13.7% to $64 million, Great Wolf Resorts Records a Net Loss for 4th Qtr 2010 of $29.2 million Compared with a Loss of $10.2 million a Year Ago / Brand Operating Statistics Hard Rock International Seeking Formal Proposals for Atlantic City's First Boutique-style Casino Hotel Online Travel Companies and Hoteliers Face Greater Divide Over The Internet Travel Tax Fairness Act Proposal Las Vegas Tropicana Cites Temporary Room Closures and Economy for 2010 Earnings Slump; 2010 Net Revenue of $54.2 million Down From $77.5 million in 2009 Investing in Sustainable Tourism will Stimulate the Green Economy and Job Creation, According to New United Nations Green Economy Report Wynn Resorts Keeps Eye on Luxury Market Through Restructuring Warner Gaming LLC's Possible Takeover of Hard Rock Las Vegas Operations on Agenda with Nevada Gaming Regulators Luxury Casino for Block E in Minneapolis? Developer Bob Lux Making Rounds for Possible Las Vegas Magic in Ailing Complex HSMAI Awards Greater New York Chapter its 2010 "Chapter of the Year" Award at its Annual Leadership Conference Choice Hotels Canada Honours its Top Performing Hotels; 9 Properties Receive Platinum Awards with an Additional 19 Earning Gold UniFocus LMS Dashboard Puts You in the Driver’s Seat! Upscale Hotels Deliver Best Value; Sandals Resorts Rated #1 In Guest Satisfaction For 2010: Market Metrix Announces Annual 2010 Hospitality Index Results 23rd Hunter Hotel Investment Conference Logs Near-record Pre-registrations, Reflecting Rapidly Rising Confidence in Hotel Industry’s Outlook; Larger than Expected Number of Lenders Registered IHG Appointed to Manage a New-Build 191-room Holiday Inn Hotel in Bogotá, Colombia Hawaii's Tourism Industry Split Over Civil Unions' Bill Passge and Maximizing Potential Financial Gains to State of the $84 billion Gay Travel Industry Le Méridien Bora Bora Reopens Following $12 Million Renovation Joining Recently Redesigned Sister Resort Le Méridien Tahiti 103-room Courtyard by Marriott to Open In York, Pennsylvania Managed by Keystone Hotel Management South Beach Wine & Food Festival Raises the Culinary Profile of South Florida with 52,000 Foodies Converging White Lodging Restructuring into Two Divisions; Full Service to be Lead by Current COO, Jon Peck, and Select Service to be Lead by New Hire Bryan Hayes Inland American Lodging Advisor Names Jack Elkins Senior Vice President of Project Management; Promotes Craig Lambert to Executive Vice President and Philip Wade to Senior Vice President Four Seasons Hotel Austin Appoints Rob Hagelberg as General Manager and Michael Pedder as Hotel Manager Tom Segesta Appointed as General Manager of The Ritz-Carlton Chicago, a Four Seasons Hotel February 22, 2011 Sabre Hospitality Solutions completes its first full year by leading the industry with its innovation, expertise and investments in the future; Over USD $12.25 billion generated in hotel room revenue for its customers and momentum continues into 2011 VFM Leonardo Releases Consumer Data That Reveals Most Popular Web Sites for Viewing Hotel Visuals; 5 Reasons Why Travel Shoppers Want to See Hotel Visuals Omni Hotels & Resorts Achieves Record RevPAR with Micro-Focused Rate-Setting Strategies; Luxury Hotel Brand Keeps Occupancy High Throughout the Week with Optimized Segment Pricing Choice Hotels Posts 4th Qtr Net Income of $24.1 million Compared to $23.6 million a Year Earlier; RevPAR Increased 2.8%, For the full year, Net Income was $107,441 million Wilmington Convention Center's Lack of Nearby Hotel Keeping Convention Attendees Away; 22 Organizations Turned Down Area for a Combined Need of Over 19,000 Rooms Winstar Yang, a Senior Concierge at the Radisson Blu Hotel Pudong Century Park in Shanghai, China, Named as Carlson Hotels 2010 Global Employee of the Year FairBridge Hotels International Launches FairBridge Inn Express, a New Limited Service Flex Concept Brand, with Flagship Re-branding of Downtown Spokane, Washington Hotel Kingdom Holding Company to Develop Second Four Seasons Hotel in Riyadh, the Four Seasons Hotel Riyadh at Kingdom Oasis Choice Hotels International Opens 15 New Hotels in January Waiting Game Continues for Replacement of the Razed Buccaneer Beach Resort on Jekyll Island Until General Economic Conditions Improve XETA Technologies Launches Hospitality Business Unit; Company builds upon its acquisition of Lorica Solutions AAA Parking Adds Two South Beach Resorts; Hotel Breakwater & Hotel Ocean are luxurious gems in the heart of SoBe Florida International University School of Hospitality Students Team up with Renowned Chefs at 2011 Food Network South Beach Wine & Food Festival; Students Lead by Chef Michael Moran and Chef Roger Probst in 30,000+ Hours Hands-on Learning Langham Hospitality Group Appoints Lo Young as Regional Vice President, China Prism Hotels and Resorts Appoints Jeffrey V. Farina as Senior Vice President of Business Development Rosewood Hotels & Resorts Appoints Dwight Sanford as Hotel Manager of 155-room Rosewood Hotel Georgia in Vancouver, Canada Aqua Hotels & Resorts Appoints June Nozoe as Director of Sales & Marketing for Asia and Janice Ishihara as Director of Sales for the 350-room Kaua'i Beach Resort Dagan Lynn Appointed as Executive Chef at Starwood Hotels & Resorts Westin Houston Memorial City in Houston, Texas February 21, 2011 Savvy Hoteliers Still Make Voice Channels A Priority / Doug Kennedy New Charter Air Carrier to Partner with Las Vegas Hotel Casinos on New York Flights, Filling Hotel Rooms with Northeastern Guests by Using a Straight Line San Diego Mayor, Jerry Sanders, Expects Much of Financial Burden for Convention Center Expansion to Rest with the City's Hoteliers Grand Hyatt Atlanta's Ruth Benjamin Awarded Hyatt's General Manager of the Year Award Construction Begins on Baha Mar Resort, a 1,000-acre, $3.4 Billion Resort, Gaming and Entertainment Complex in Nassau, The Bahamas Las Vegas Gaming Executive, Dan Lee, Wins Final Louisiana Casino License; Moving Forward with Plans for $400 million Mojito Pointe Casino Resort Project Savannah's Trade Center Authority Terminates Contract with Hospitality Real Estate Counselors; Firm Assisted in Exploring Potential Development of 500-room Convention Center Hotel on Hutchinson Island Hawaii Enjoys a 26.5% Increase in Visitor Arrivals From Down Under; Numbers Expected to Climb in 2011 Month of Changes Fosters Optimism for Turnaround of Atlantic City Economic Woes Hit Rodeo Drive; Beverly Hills Visitors Bureau Lays Off its Official Ambassador, a Former Hotel Concierge; Book About Experiences at Risk as Bureau Witholds Severance Package for Signed Nondisclosure Agreement B.B. King's Blues Club at Mirage in Las Vegas Files for Bankruptcy World-Class Service 102: Be memorable / Dr. Bryan K. Williams, DM Stan Van Roij, Hotel & Revenue Management Veteran, Hired as New Managing Director at EasyRMS Hotel AG Brokers Sale of Ormond Beach Aqua Terrace Hotel 93-room Hotel Indigo Baton Rouge Downtown Riverfront Opens in Downtown Baton Rouge, Louisiana Following $25 Million Renovation Red Lion Hotels Opens 189-room Red Lion Hotel Oakland International Airport in Oakland, California 183-room Crowne Plaza New Delhi Rohini to open in North West Delhi, India; Nalin Madiratta Appointed as General Manager Concord Hospitality Enterprises Breaks Ground on LEED-Designed 136-suite SpringHill Suites by Marriott in Columbus, Ohio in a Joint Venture with Continental Real Estate Companies Superior, Colorado May Soon Get its First Hotel; Resolute Investments Planning a Four-story, 122-room Hotel Near ConocoPhillips Campus Newport Hotel Group Proposes New 105-room Hotel at Hyannis Harbor in Hyannis, Massachusetts Trigild Appoints John B. Beazley as Managing Director, Hospitality February 18, 2011 Revel Entertainment Secures $1.15 billion Financing Deal to Revive Stalled Atlantic City Revel Project, A Collective Sigh of Relief Heard as Workers Return to Site Sunstone Hotel Investors Reports Fourth Quarter 2010 Revenue Increased by 8.4% to $184.3 million; Acquires 494-room JW Marriott New Orleans Through a joint Venture Led by Clearview Hotel Capital for $93.8 million; John V. Arabia to Join as CFO IHG Posts a 22% Rise in Net Income for 2010 to $444 million Compared with $363 million for the Same Period a Year Earlie; Global RevPAR Up 6.2% Overall; Asia Pacific Reporting RevPAR Growth of Nearly 11% Hyatt Hotels Reports a 4th Quarter 2010 Net Income of $6 million Compared to Loss of $12 million Last Year; Revenue Up to $918 million from $889 million Pebblebrook Hotel Trust Acquires the 252-room Argonaut Hotel, San Francisco for $84 million Tavistock Group Acquires the 151-room St. Regis Hotel in Atlanta, Georgia; Starwood Hotels & Resorts will Retain Management Pacifica Host Hotels Acquires the 135-room Aloft Ontario-Rancho Cucamonga for Roughly $8 million, Property was the Debut of Aloft for Starwood / Lori Weisberg A Safari Themed Hotel Could Become a Reality at the Columbus Zoo and Aquarium in Ohio, a First in the U.S. Shangri-La Hotels Debuts New Brand, Kerry Hotels, with the Opening of the 574-room Kerry Hotel Pudong, Shanghai Sol Meliá and Jin Jiang International Hotel Company Form Alliance to Foster Growth in China and Europe Middle East & North Africa Hotel Markets End 2010 with Great Disparity, Uneasy Hotel Growth is Forecast TripAdvisor's 2011 Accommodation Owners Survey Shows Majority of U.S. Hotels Don't Foresee Room Rate Increases in 2011; More than Half of Owners Planning Property Renovations this Year Along with Increased Use of Online Engagement, as 99% Plan to Respond to Online Guest Reviews World's Largest JW Marriott Opens with Intelity's ICE Software Available in Every Room; JW Marriott Indianapolis Downtown guests can interactively order hotel amenities with ease Q4 2010 Growth of 50 Percent Caps Cvent's Strongest Year Yet; Company Adds Over 3,000 New Customers in 2010; Grows Annual Revenue 41 Percent Festiva Gets 90% Satisfaction Scores with UniFocus Travel Tripper appoints Yauric Mercier as VP of Business Development for Europe Larry Birnbaum Joins Guest-tek™ Sales Team Kyriad Rabatau Selects Signature RFID by VingCard For Security and Comfort; Marseille Property Chooses Leading Hospitality Security Provider for the Ultimate in Security and NFC Compatibility NH Hoteles Upgrades Its Commercial Distribution And Sales Platform Aimed At E-commerce; In order to handle the growing Internet demand, the hotel chain has entered into an alliance with RateTiger and has set up a fully integrated multi management channel for managing bookings Choice Hotels Begins Overseas Roll Out of Proprietary Web-based Property Management System, choiceADVANTAGE, for its International Franchisees Morgans Hotel Group Appointed to Manage the New Build 265-key Mondrian Hotel in Doha, Qatar Senior Management Team Appointed for Interstate China, an Interstate Hotels & Resorts Joint Venture with Shanghai Jin Jiang International Hotels Benchmark Hospitality International Names Ken Jesina Conference Center Manager at World of Whirlpool Harold Rapoza Named General Manager of 1,606-room Hilton Anatole Hotel in Dallas, Texas Craig Reaume Appointed as General Manager of The Fairmont Vancouver Airport in Vancouver, British Columbia New York's The Michelangelo Appoints Glenda Simmons as General Manager Naples Grande Beach Resort, a 474-room Waldorf Astoria Resort, Appoints Rudy Gonnella as National Account Manager, Southeast Warwick International Appoints Richard Hoe as Global Accounts Sales Manager, a New Post Based in Australia February 16, 2011 Maestro Profiles in Success: Global Leader Benchmark Hospitality International Virtual System Strategy and Technology Expertise Focuses on Greater Owner ROI; Benchmark Hospitality's Cutting Edge Hosted Applications, Led by Maestro PMS, Put Technology in Service to Profitability, Staff Productivity, and Guest Service EZYield Experiences Unprecedented Global Growth; Industry's original channel management technology provider continues worldwide expansion with enhanced product portfolio Hilton Properties using VFM Leonardo’s VBrochure Online Merchandising System increased 160% in 2010 Strategic Hotels & Resorts to Acquire Four Seasons Jackson Hole and Four Seasons Silicon Valley Through a Stock Exhange Valued at Approximately $95 million or $300,000 per-room ADA Defense Lawyer: How to handle an ADA lawsuit....and How not to do it / Jim Butler Manchester Grand Hyatt San Diego to be Sold to Host Hotels & Resorts Inc. for $570 million B&B or Big-Box? Social Media Stirs the Sleeping Micro-Giant of the Lodging Industry / Daniel Edward Craig Hilton Worldwide Appointed by TCC Land Group to Manage Two Properties in Bangkok, Thailand; a New Build 287-room Hilton Hotels & Resorts Hotel and a Conversion/Rebrand as a 182-room DoubleTree by Hilton Hotel The Ritz-Carlton Hotel Company Opens the New 267-room Ritz-Carlton, Toronto New Health Care Laws Have You Feeling Woozy? Hospitality Solutions Insurance Services is Prescribing FREE Consultative Audits to Assess Benefits Plans Ken Thon Leads Project Management for Blueprint RF Golf Resort Business Moving Out of the Rough; 62% of Resorts Surveyed by Knowland Have Seen a Recent Increase in Golf Bookings Meeting Professionals International Foundation (MPIF) Partners with Destination Marketing Association International on Research Initiative; Goal is to Provide Best Practices for DMOs and CVB's while Working with Meeting Planners 178-room Mount Meru Hotel Reopens in Arusha, Tanzania in the Heart of Tanzania's Tourist Region DARA Group Appoints Reikartz Hotels & Resorts to Manage 66-room Hotel Aurora, Kryvyi Rih , Ukraine; will be Re-Flagged as Reikartz Aurora Kryvyi Rih 2011 Canadian Travel Intentions Survey Indicates Canadians Drive to the States For Less Expensive Airline Tickets Kristin D. Kurie Appointed as President of The Wilderman Group HEI Hotels & Resorts Names General Managers to Lead Four California Hotels February 15, 2011 The Brown Hotel’s Partnership with VIZERGY® Leads to Immediate Revenue Increase; Upscale Property Realizes Nearly 20:1 ROI on Internet Marketing, Despite Struggling Industry Peabody Hotels Selects Cendyn to Manage Online Presence and Mobile Strategy; Optimized Peabody Websites Reach Guests and Meeting Planners Where They Shop Online KABA Enters 3-Year Vendor Contract with Starwood; Agreement Offers Latest Lock Technology to Starwood Brands Marriott Net Income for the 4th Qtr 2010 was $173 million Compared to $106 million in the Prior Year Quarter; Worldwide Systemwide Comparable REVPAR Rose 8.1%; Marriott to Spin Off Timeshare Operations into Separate Entity Interstate Hotels & Resorts Assumes Management of Summit Hotel Properties' 65-hotel Portfolio Three Steps of Effective Asset Management: Assessment, Implementation and Measurement / Mark Lynn Hang Up The Phone And Hold The Starch, But Please Park The Car / Robert Mandelbaum Your Hotel May be Old, But The Way You Deliver Service Should Not Be....Just Ask Mickey Mouse / Terence Ronson Banyan Tree Appointed to Re-brand and Manage the Sheraton Grande Laguna Phuket as Angsana Laguna Phuket Hilton Hotels & Resorts Enters Manhattan's Fashion District with the Reflagging of 280-room Fashion 26 as Hilton New York Fashion District MMI Hospitality Chooses ZDirect’s eCRM Platform for it’s crown jewel, The King and Prince Beach & Golf Resort AAA Parking Renews Shore Club Agreement; Swanky Hotel At The Forefront Of South Beach Social Scene Dan Jerusalem Joins Utell® Hotels & Resorts; Luxury 505-room Hotel in Heart of Jerusalem Becomes 12th Dan Hotel Represented by Utell DoubleTree by Hilton Opens its First Hotel in Istanbul, Turkey with the 171-room Hilton Istanbul-Old Town Jumeirah Group and Dubai Duty Free Appointed to Manage New 293-room Dubai Hotel at The Aviation Club near the Airport IHG Appointed to Rebrand and Manage the 203-room Heritage Hotel Rotorua in New Zealand as Holiday Inn Rotorua Nikki Beach Hotels & Resorts Drops Hotel Project In Playa Blanca, Panama Due To Non-Compliance With Brand Standards PolyU Hosted Executive Development Programme in Hospitality for Senior Hospitality Managers, 2011 Hong Kong PolyU Winter School® Carlson Hotels Launches a New Guest Loyalty Program - Club Carlson Removing Interim Status, Red Lion Hotels Names Jon Eliassen President and Chief Executive Officer Philip Lane Appointed as General Manager of The Delafield Hotel in Delafield, Milwaukee February 14, 2011 TRAVELCLICK® Hosts Webinar on Fourth Quarter 2010 Global Hotel Performance; 2011 Hotel Industry Trends and Best Practices, New Methods to Create Sustaining Competitive Advantage Global Head for Hilton Garden Inn Says Future for Hilton is Overseas; Domestic Growth to Cool as Concentration Shifts to Raising Rates Landry's Restaurants, Owners of Golden Nugget Casino Hotel in Nevada, to Purchase Trump Marina Hotel Casino in Atlantic City for $38 million Battle Over the Former Hilton Pittsburgh May Soon End; Dr. Patel & BlackRock Reach "Oral Settlement" MGM Resorts International Reports Q4 Net Loss of $139 million Compared to $434 million Q4 2009 Hawaii Hotels End 2010 with Higher Rates & Occupancy; 8.7% Year-Over-Year Gain Still Well Below Peak in 2006 Work is Under Way on Downtown Chattanooga's Mixed-Use, $80 million Cameron Harbor; Phase One Includes a Spring Hill Suites by Marriott Carlson Signed 87 Hotels and Achieved 12 Percent Increase in Sales in 2010 Last Days to Register - Social Media Selling for SMERFE – Put the Social into Social Groups! Webinar February 21, 2011 / Carol Verret VingCard’s VISIONLINE Wireless RF-online Solution Powers Smart Check-In Program at New Aloft Harlem; Technology is key at Harlem’s first new hotel in a century, allowing guests to skip the front desk and go directly to their rooms Hotel AG Brokers Sale of Hilton Garden Inn West Palm Beach Airport Hotel-Online and BuildCentral Add/Update 149 Hotel Projects to the New Hotel Construction Projects Database Hotel-Online and BuildCentral Have Updated 156 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Wingate Airport South LLC, Owner of an Unfinished Wingate by Wyndham Hotel in Las Vegas, Files for Bankruptcy Atlantic City Hilton Casino Resort Officially for Sale While Foreclosure Proceedings are Put on Hold Legal Battle Heats up Between Las Vegas Sands and Terminated Macau CEO Amidst Allegations of Stolen Company Information Georgia's Hospitality Leaders Urge State Legislators to Exercise Caution in Budget Cuts Related to Tourism Sunstone Hotel Investors Appoints John Arabia as Chief Financial Officer and Executive Vice President of Corporate Strategy New Castle Hotels & Resorts Appoints William Welch and Michelle Kosztala to Regional Sales Positions in the Shelton, Connecticut Area February 11, 2011 Social Media and Storytelling for Hotels / Daniel Edward Craig Hotel Management – What’s Love got to do with it? / Jim Hartigan Nobody Asked Me, But… No. 73: Impertinent Question Still Seeking a Pertinent Answer; The Fountain of Old Age; Quote of the Month / Stanley Turkel Wynn Resorts Ltd. Reports Q4 Profit of $114.2 million, Compared to a Loss of $5.2 million, in Q4 2009; Net revenue for Wynn Las Vegas and Encore Came in at $325.1 million, up 8% Ritz-Carlton Hotel's to Operate New Build 124-Villa Ritz-Carlton Reserve in Los Cabos, Mexico Through a Joint Venture with Grupo Questro and Trinity Investments L.L.C. Hospitality Investors Group and Ospinas Form Joint Venture to Plan, Finance, Develop and Operate Hotel Projects in Colombia, South America Owner and Lenders of Hard Rock Hotel Las Vegas Reach "Standstill" Agreement to Allow for Time to Deal with Debt Totaling $1.4 billion Hyatt Hotels to Open First Andaz Hotel in Asia, the 307-room Andaz Shanghai; Property Being Developed by Metro Land Corporation Swire Hotels Debuts Their New British Hotel Brand, Chapter Hotels; The Montpellier Chapter, Formerly the Kandinsky Hotel, is the First to Open in Cheltenham, England Ravella at Lake Las Vegas, the Former Ritz-Carlton, Banking on Lake Las Vegas Bouncing Back Landmark Fifth Annual Benchmark Survey on Hotel Internet Marketing Announced Today Graves Hospitality Corporation Announces the Opening of St. Cloud’s First Independent, Luxury-Focused Boutique Hotel Named “Le St-Germain Suite Hotel”; The Locally Owned and Managed Hotel Has Been Accepted Into Worldhotels, The World’s 11th- Largest Hotel Group Courtyard by Marriott Opens 170-room Courtyard Paris Arcueil in a Paris Suburb Houston Marriott West Loop by the Galleria Hotel Completes Phase One of an $18 Million Renovation; Improvements made to 301 Guest Rooms, Concierge Lounge and Fitness Center IHG Reopens Holiday Inn Resort Daytona Beach Oceanfront Following a $5 Million Renovation Facebook Director of Market Development, Randi Zuckerberg, to Open HITEC 2011 Morgans Hotel Group Appointed to Manage the 114-key Delano in Cabo San Lucas, Mexico, the 200-key Delano in Turkey and a 175-key New York City Hotel Currently Under Development Gulph Creek Hotels to Manage Two Pennsylvania Hotels; the 60-room Best Western Philadelphia Airport South in Chester and the 60-unit Comfort Suites in Lewisburg Regent Hotels & Resorts Appoints Brice Borin General Manager for the Recently Rebranded Regent Phuket, Thailand White Lodging Appoints Robert Morse as Senior Director of Revenue Management for its 26 Hotel Full-Service Division Pam Smith Appointed as the Director Of Leisure Sales at Park Hyatt Beaver Creek Resort and Spa in Beaver Creek, Colorado Christopher McLean Appointed as Executive Chef at Bishop's Lodge Ranch Resort & Spa in Santa Fe, New Mexico Redstone Companies Hospitality Names Jeff Axline as the Executive Chef for Lakeway Resort and Spa on Lake Travis in Austin, Texas February 10, 2011 “I Can Never Get Anyone on the Phone and They Charge Me for the Air I’m Breathing”; Top 5 Customer Service Complaints about Hotel Meetings Management and Sales & Catering Software Sugar Factory in Las Vegas Selects Solution Suite by Agilysys; Upscale Confectioner Implements Point-of-Sale, Inventory and Procurement Solutions High Hotels Celebrates 10 Years of Strong Sales Performance; As Clients Evolve, So Does High’s On-the-Go Sales Teams and Their Technology Tools Stalled Fontainebleau Project on Las Vegas Strip to Remain Stalled Until Market Conditions Improve Swissôtel Hotels & Resorts Enters Management Agreement with Interpoint Development to Operate the 333-room Swissôtel Odessa in the Ukraine Hilton Worldwide Signs Management Agreement With Bin Otaiba Investment Group for the 259-Room Hilton Sharjah, a Conversion Property in the UAE, Scheduled To Open Q4 2011 With Design at the Forefront, W Hotels Worldwide Prepares to Open Six New Distinctively Designed Hotels in 2011; First up - W Taipei & W London Carlson Opens First Park Inn Hotel in Mexico with 111-room Park Inn Saltillo Glenmont Capital Management, LLC and PHG Daytona, LLC Acquire 96-room Holiday Inn Daytona Beach LPGA Boulevard in Daytona Beach, Florida Social Media Selling for SMERFE – Put the Social into Social Groups! Webinar February 21, 2011 / Carol Verret Domain Properties - New York Hotels For Sale - Provides OFF Market Discreet Acquisition/Disposition Services for NYC Hotels City Express Hoteles and LRA Worldwide Partner on Brand Assurance Program; Evaluation Program Serves as the Foundation for Aggressive Growth and Service Enhancement Plan Travel Tripper Grows Transient Business at Historic Glen Cove Mansion Hotel and Conference Center The Prestigious TRUMP HOTEL COLLECTION™ Selects MICROS OPERA; New members of Preferred Hotel Group™ select MICROS to provide comprehensive hotel property management system and enterprise software solution AH&LA Now Accepting Seminar Proposals for 2011 International Hotel, Motel & Restaurant Show BTW Hotel Holdings, LLC Selects Interstate Hotels & Resorts to Manage the Comfort Inn Manhattan Bridge in New York City Eric O. Long, New York City's Waldorf=Astoria’s General Manager, Awarded the Lifetime Excellence Award by FTA Hospitality Awards for Excellence Carlson Hotels Appoints Sean Shannon Vice President Of Development for Canada James Kareka Named Director Of Sales At The Kahala Hotel & Resort in Honolulu, Hawaii Carter Earle Appointed as Group Sales Manager at The Westin Westminster in Westminster, Colorado Chris Cofelice Named Senior Sales Manager at Park Hyatt Beaver Creek Resort and Spa in Beaver Creek, Colorado Aston Hotels & Resorts Names Three Key Appointments for The Whaler on Kaanapali Beach, Hawaii February 9, 2011 Top Speakers and Issues on the Agenda for Hotel Technology Next Generation's 7th Annual North American Members' Meeting; Topics Include IT-Free Hotels and the Changing Face of Credit Card Breaches Tiare Technology Launches Wireless WineList™ System at Flagstaff House Restaurant; Wine Spectator Grand Award Winning Restaurant Introduces Tiare Technology Innovation for Ordering Over 2,500 Wines Will You Be at the 2011 Executive Vendor Summit by Hospitality Upgrade Magazine? The Must Attend Event for Hospitality Technology Vendor Executives - Watch and Learn Why! Wyndham's Net Income for 2010 Reported at $379 million Compared to a Year Earlier of $293 million Trump Entertainment Resorts in Negotiations to Sell Trump Marina Hotel Casino to Landry's Restaurants, Owners of Golden Nugget Casino Hotel in Nevada Ritz-Carlton Hotels and Maritz, Wolff & Co., Owner of the St. Louis Ritz-Carlton, Resolve Lawsuit Over Payment of Fees Gaylord Entertainment to Spend $12 million to Raise Levee at Opryland Hotel; Q4 Loss Widened to $32.8 million Versus $600,000 a Year Ago Las Vegas Occupancy Rates Climb 1.1% for December 2010, but Annual Rate Down 1.1% Bringing Your Message to the Trade Show Floor and Maximizing Your Results / Michael McMahon eRevMax Acquires Lunar Logic Polska for Digital Development Growth; Web application development expertise added to hospitality technology portfolio Trust International and Lanyon Sign Interface Agreement Between yourVoyager CRS and Lanyon Content Control Center; Consortia and Corporate Rates Now Available Within Seconds Hotels Can Score a Touchdown with Super Bowl Business; Knowland survey finds that 80% of hotels did not host Super Bowl parties this year CanCan Development's, $450 million, 18-acre CanCan Casino Resort and French Village in D'Iberville, Mississippi Projected to Create 2,000 Jobs New Owners of the Tierra Verde Resort Near St. Petersburg, Florida, Tierra Verde Marina Resort LLC, Planning to Revamp Property; Plans Include a 100-room Hotel Chatham County, Georgia Commissioners to Delay Action on Proposed 500-room Convention Hotel on Hutchinson Island Manhattan Hospitality Advisors Appointed to Manage the Hotel Madeline and the Inn at Lost Creek In Telluride, Colorado; Daniel Barr Named General Manger for Both Properties The Hotel Group Opens New Office in Franklin, Tennessee Centralizing its Regional Operations Team Hilton Worldwide Appoints Lee Chipman as Managing Director of the 351-room Hilton Panama and the 220-room The Panamera in Panama City, Panama Mark Mahoney Named Vice President of Sales for Extended Stay Hotels Northeast Region Richfield Hospitality Appoints Thomas Clearwater as Senior Vice President of Sales February 8, 2011 2011 Social Media Trends; TIG Global Experts Look at the Trends that will Impact Hotel Marketers Most in the Year Ahead Lodging Econometrics Reports U.S. Q4 2010 Transaction Volume: 2010 Average Selling Price Up 86% From 2009; Indicates Future Transactions to Escalate Through 2014 Intercontinental Intends to Sell its Prized Barclay New York Hotel MGM Resorts Aims to Boost Flagging Fortunes of CityCenter by Reducing its Largest Expense, Labor HSMAI Declares New Mission and Names 2011 Board Of Directors & Executive Committee; Association Reaffirms Emphasis on Helping Hotels and Their Partners Grow Business Jesta Group and Marriott International to Rebrand the 221-room Hotel Ambassadeur as The Renaissance Antibes Juan-les-Pins Hotel on France’s Cote d’Azur Moody's Investor Services Believes Finished Revel Project Could Spark Atlantic City Gaming Industry and Enhance Convention Competition Jim Justice Denies Having Plans to Purchase the Homestead Resort in Hot Springs, Virginia Luxury Marketing Partners Appointed Public Relations and Marketing Agency for Luxury Living Savannah, Cotton Tree; Boutique Properties Choose Agency for Its Reservation Boosting Media Relations and Travel Agent Program Montana’s Buck’s T-4 Lodge Increases Revenue by More than +60% with Pegasus Solutions’ NetBooker® NG Internet Booking Engine; Scenic Destination Increases Occupancy Nearly 30% La Quinta Inns & Suites Announce Year-End Results; 2010 Numbers Exceed Expectations in Quality, Service, Guest Satisfaction and Growth Position the Brand for an Even Brighter 2011 SSR, LLC Selects Alliance Hospitality Management to Operate the 156-room Clarion Hotel and the 65-room Holiday Inn Express in Kalamazoo, Michigan Leisure Hotels and Resorts Appointed to Manage 72-room Cove Point Lodge on Lake Superior in Beaver Bay, Minnesota Hotel Equities Selected to Manage the 58-room Hampton Inn in West Jefferson, North Carolina Mayur Chheda Of Infinity Hotel Group Named To American Hotel & Lodging Association (AH&LA) Board Of Directors Benchmark Hospitality International Names Maryann White General Manager at The Heldrich AYANA Resort and Spa Bali Appoints John Nash as Chef de Cuisine at Dava Restaurant February 7, 2011 United States Bankruptcy Court Orders Sale of JFK Plaza Hotel; Optimum Hotel Brokerage Retained as Exclusive Broker Strategic Hotels and Resorts Completes Recapitalization of the Hotel Del Coronado; Establishes New Joint Venture with Blackstone Real Estate Advisors and KSL Resorts Hotel Lawyer: 5 Key Elements for Good Hotel Management Agreement Budget Provisions / Jim Butler The WOW Factor – The Power Selling Partnership of GMs and Sales / Carol Verret Hilton Hotels & Resorts Honors Hilton Orlando and Hilton Phoenix Chandler with Annual Connie Award for Brand Awards Of Excellence in The Americas Faik Celik Holding and Starwood Hotels & Resorts to Open Two New Hotels in Bursa, Turkey; The 171-room Sheraton Bursa and the 133-room Aloft Bursa OTA's Such as Expedia and Orbitz at Center of Tax Fight Between Florida's Hotels and Theme Parks Hilton Sandestin Beach Golf Resort & Spa Undergoing $6.5 million Renovation After Damage from Fire Last Fall Tacoma, Washington's Hotel Inventory About to Grow with Seven Hotels in Planning or Development Stages Take your service to the next level: Only BIG WOW’s…No bow-wow’s / Dr. Bryan K. Williams, DM Spain’s Porta Fira Hotel Selects VingCard Elsafe for Its Cutting-Edge Technology and Sleek Design; Barcelona’s Newest Hotel Installs Signature by VingCard and SENTINEL II by Elsafe for Reliable, Elegant Security Hotel AG Brokers Sale of 110-Room Ormond Beach, Florida Hotel Trust International Joins Google Program to Display Real Time Rates and Availability Roaring Back From the Brink: New Hampshires's Wentworth by the Sea, Once Shuttered, Now a World-class Hotel Through the eyes of a Hotel Butler: Yes, Mr. Butler: I let you get into my hippocampus / Osvaldo Torres Cru z RW Partners, LLC Appoints MJS Hotels to Manage The Nautical Beachfront Resort in Lake Havusu City, Arizona Chesapeake Hospitality Signs Agreement to Manage Holiday Inn Palm Beach Airport Downtown Delray Beach, Florida Thriving: New Hotel & B&B Planned Hotel Métropole Monte-Carlo, Monaco Appoints Pauline Bergé as Director of Sales and Marketing February 4, 2011 The Peabody Orlando Implements KABA Saflok RFID Locks in 1,641 Rooms; KABA RFID Locking System Increases Guest Satisfaction at Orlando’s Premier Group Business Hotel KeyLime Cove Indoor Waterpark Resort Named 2010 eMarketer of the Year; TRAVELCLICK® hotel customers take home six Adrian Awards for excellence in eMarketing Lodging Econometrics Reports U.S. Hotel Openings to Remain at Cyclical Low in 2011 and 2012 Las Vegas Sands Swings to Profit in Q4 2010 on Cost-cutting Initiatives, Earning $273 million, Compared to Net Loss of $113.9 million in Q4 of 2009 World's Largest JW Marriott, the JW Marriott® Indianapolis Downtown, Opens Completing the $450 million Marriott Place Development Project LBA Properties & Hilton Worldwide Open First Home2 Suites in Fayetteville, North Carolina with an Additonal 56 Locations Planned and Another 30 in Development Lender for Las Vegas Hard Rock Hotel Asserts it has Navegante Group Lined up as Operator if Hotel Enters Foreclosure System Underload; Inefficiencies in RMS Systems are Costing the Industry Dearly / Jean Francois Mourier The HeBS Perspective: Lessons from the TripAdvisor vs. Google Controversy / Lauren DeGeorge Introducing The Hotelier's Guide To Online Reputation Management (e-Book) / Daniel Edward Craig Intelity ICE Technology Enhances Guest Experience at New York’s Plaza Hotel; The Iconic New York Hotel Launches Virtual Concierge Featuring iPads with Intelity Technology Ian F. Mcphee Named Hotel Manager At The Ritz-Carlton, Kapalua in Maui, Hawaii Biloxi Planning Commission Unanimously Votes in Favor of Jimmy Buffett's Margaritaville Casino and Restaurant; Hotel is Not a Part of Initial Construction Buffalo Lodging Associates Appoints Kellie Williams as Director of Sales for Hampton Inn & Suites Columbus-Polaris, in Columbus, Ohio Destination Hotels & Resorts Appoints Jack Schmidt as the Director of Sales and Marketing at The Carolina Inn in Chapel Hill, North Carolina The Ritz-Carlton, Laguna Niguel Appoints Steven Szenasi as Director of Catering Sales The Woodstock Inn and Resort in Woodstock, Vermont Names Kevin Dott Director of Food & Beverage and Justin Watson as Executive Chef Signature Worldwide Promotes Jeff Scholes to Senior Vice President of Corporate Development Worldhotels Appoints Kunal Bharti as Director of Sales for United Kingdom and Ireland February 2, 2011 CuraFlo® Revitalizes Plumbing Infrastructure at Radisson Hotel Grand Rapids Riverfront Holiday Inn in the WALT DISNEY WORLD® Resort Realizes Great Success with VIZERGY® Marketing; Exceptional Website Design and Traffic Lead to Successful 2010 For First Time in Three Years, Hotel Executives Optimistic About Asset Values Increasing According to DLA Piper's New 2011 Hospitality Outlook Survey MGM Hospitality, a Division of MGM Resorts International, Enters Agreement to Operate the MGM Grand and Skylofts New Dehli, the Company's First in India, in Partnership with Silver Resort Hotel India Private Limited CNL-AB LLC, a Newly Formed Joint Venture, Acquires Portfolio of Eight U.S. Properties Currently Known as MS Resorts through a Foreclosure Proceeding; Properties Include Grand Wailea Resort, Arizona Biltmore, La Quinta Resort, Doral Golf Resort, Claremont Resort, Ritz Carlton Grande Lakes, JW Marriott Grande Lakes, and JW Marriott Desert Ridge Hard Rock Hotel in Las Vegas Files Lawsuit Over Lender's Foreclosure Plans; Claims Lender is Attempting to Gain Tactical Advantage Charlotte, North Carolina Hotels Flooded with Booking Calls for the 2012 Democratic National Convention RLJ Development Acquires the 198-room Wyndham in Pittsburgh for $20.75 million Ten Tips to Help You Become the Type of Manager That Everyone Wants to Work With / Roberta Chinsky Matuson Marriott and Capstone Partners Open Courtyard by Marriott in Downtown Atlanta Associated Hotels Completes Conversion of Former Holiday Inn, Minneapolis to the Crowne Plaza Hotel & Suites Minneapolis Airport ONETECH Integrates RateTiger to Expand Channel Offering to Customers; Vagabond Inn gains instant access to rate and reservation data for 700 sales channels Glen Cove Mansion Hotel and Conference Center Enters 2011 With Nearly Perfect Customer Service Scores In Third-party Survey PAR Springer-Miller Welcomes Khaled Abed; Hotel Professional to Lead EMEA Expansion Benchmark Hospitality International Adds Sorrel River Ranch Resort & Spa to Management Portfolio Richfield Hospitality Adds Six Hotels to Portfolio in 2010, Opens 2011 with Three More Hospitality Management Corporation Chosen to Manage The Crowne Plaza Hotel Omaha - Old Mill in West Omaha, Nebraska Afton Hospitality Management Chosen to Manage Colonial Inn Motel in Nags Head, North Carolina The Greenbrier in White Sulphur Springs, West Virginia Names Jeff Kmiec as President and Managing Director, Terry Miller as CFO and Bruce McGinnis as COO Destination Hotels and Resorts Appoints Heinrich von Puschendorf as Director of Operations at Stowe Mountain Lodge in Stowe, Vermont Hospitality Management Corporation Appoints Terri Porter as General Manager of the Crowne Plaza Omaha - Old Mill in Omaha, Nebraska HEI Hotels & Resorts Promotes Four to General Manager Positions at East Coast Hotels February 1, 2011 Stars, Diamonds and Other Hotel Ratings Complicate and Confuse Traveler Decisions Winegardner & Hammons, Inc. Announces Management of Spartanburg Marriott at Renaissance Park HSMAI's 54th Adrian Awards Honors Top Companies and Individuals in Hospitality Advertising, Public Relations and Digital Marketing How improving fundamentals make 2011 the year of "Great Expectations" for the Hotel Industry / Jim Butler A Round-up of Social Media and Reputation Monitoring Tools for Hotels / Daniel Edward Craig Las Vegas Strip Casinos Post $2.5 billion Loss in Fiscal 2010; an Improvement Over 2009's $4.1 billion Loss Four Seasons Hotels and Resorts Returns to its Original London, England Location with the Opening of Four Seasons Hotel London at Park Lane Jesta Group & Starwood Hotels & Resorts Expand Canadian Portfolio with Addition of the 476-room Sheraton Montreal Airport Tourists May Shun Egypt Long After Unrest Ends Especially if a Change in Government Occurs Thailand Hotels Association Voices Concerns Regarding Impact on Tourism from New Protests The Plasencia Group Recognized by Industry Peers with Transaction of the Year Award; The Plasencia Group’s handling of the Amelia Island Plantation bankruptcy sale on behalf of the property’s owner garnered honors as the Single-Asset Transaction of the Year for 2010 Roomlinx Installation Complete for Third Kessler Collection Property PSAV Named Finalist in 2011 Stevie® Awards for Sales & Customer Service; Leading supplier of audiovisual and event technologies recognized for its consistent quarterly increases in customer satisfaction scores since July 2009 Making This New Year's Hospitality Resolutions Last - Part 3; Real and Practical Action Steps #13-28 / Dr. John Hogan El Paso's Artisan Hotel In Bankruptcy Yet Again Hyatt Regency Waikiki Beach Resort and Spa Begins $13 million Renovation Motel 6 Commits to Gaining Certification in 2011 in Green Key, the First Hotel Eco-Rating Program Outrigger Appoints Leon Pink as General Manager of the New Outrigger Koh Samui, Thailand Benchmark Hospitality Appoints Rachel Tandy Manager of the Spa and Fitness Center at Eaglewood Resort & Spa in Itasca, Illinois Top 25 Read Articles - January 2011 Grand Resort Hotel & Convention Center in Pigeon Forge, Tennessee Earns the Tarnished Title of America’s Dirtiest Hotel; TripAdvisor Identifies the 10 Grimiest U.S. Hotels for 2011 HSMAI Names the Top 25 Minds in Hospitality and Travel Sales and Marketing Hotel ADA Defense Lawyer: How a recent ADA case affects all hotels but particularly conference centers and meeting hotels / Jim Butler Dramatic Decline in Hotel Capitalization Rates Reflects Shift in Market Sentiment / Suzanne R. Mellen Las Vegas May Become Yesterday's News Unless it Can Figure out a Way to Reinvent Itself Hotelier’s 2011 Top Ten Internet Marketing Resolutions / Max Starkov and Mariana Mechoso Safer So, You Think You Want to Buy a Hotel? For savvy investors, the time could be right / Jim Butler Meeting Planners Optimism Rising / Robert Mandelbaum HEI Hotels & Resorts Issues Statement in Response to Inaccurate Reports in the Media Regarding an Investor in HEI Hotels & Resorts Despite Taking Significant Steps to Correct Problem, Las Vegas Hard Rock Hotel Hit with $500,000 Fine Over Drugs Technology-fueled Generation Y Meeting Planners Say Technology Won't Upend Convention Business; While They Embrace Technology, Nothing Replaces Face-to-Face Meetings Some Super Bowl Fans Willing to Pay $699 per Night for a Super 8 Motel Super Bowl Means Super Prices The Alarming Tidal Wave of Hotel Mortgage Loan Defaults/Workouts / Michael T. Sullivan Net ADR Yield: A New Tool For The Thoughtful Revenue Manager's Channel Evaluation Tool Box / Dr. David Hayes and Allisha Miller Wyndham Hotel Group & Chatwal Hotels & Resorts Enter Exclusive Agreement to Franchise and Manage its Dream® and Night® Boutique Hotel Brands Globally Revenue Management: Back to Basics: The Importance of Revenue Management Principles / Jean Francois Mourier Social Media: The Hotel Sales Tools that NO Property Can Ignore / Carol Verret Host Hotels & Resorts, Inc. to Acquire the 775-room New York Helmsley Hotel for $313.5 million; Will Rebrand as a Westin Following Property Improvements Adapting to Change: Hotel Sales Professionals New Year’s Checklist / David M. Brudney LaSalle Hotel Properties Sells the 564-room Sheraton Bloomington Hotel for $20 million The Hotel Industry Recovery: Where We Are, the Black Swans, and Current Strategies for Owners and Buyers / Irvin W. Sandman and Russell C. Savrann Nobody Asked Me, But… No. 72: Impertinent Question In Search of a Pertinent Answer; Does The Industry Really Need Another Brand?; Hilton’s Hands Get Slapped in Starwood Settlement; China- Based Developers Buy U.S. Hotels; Quote of the Month / Stanley Turkel Strategic Hotels and Resorts Granted Extension to Retire More than $600 million of Debt on San Diego's Hotel del Coronado / Lori Weisberg New Ernst & Young Report Indicates 2011 will see Reawakening of Hospitality Sector; Emerging markets set to propel global hospitality growth Benchmark Hospitality International’s 2011 Top Ten Meeting Trends January 31, 2011 Benchmark Provides Travel Confidence to Conference Guests; Lansdowne Resort and Eaglewood Resort and Spa Deliver Real-Time Airport Departure Displays, Boarding Pass Printing Target Net Goes Mobile on the iPad; “You are changing the world” said one Knowland Client Travel Tripper Releases a Must Read Press Release Judge to Appoint Trustee to Take Over Former Pittsburgh Hilton; "Tired of the Animosity" Between the Interests Chinese Government Puts Up a Surprise Bid for 37% Stake in Maybourne Hotel Group's London Properties Distressed Hotel Loans Continue to Soar in San Diego and Riverside Counties Chatham Lodging Signs Agreement to Acquire Upscale Extended-Stay Hotel in Pittsburgh; Reports that 2010 Q4 RevPAR Expected to be up 3.5% Over Same Period 2009 Central Florida Hotel & Lodging Association's 2010 Golden Pineapple Awards Honored Central Florida’s Outstanding Hospitality Employees City of Hartsville, South Carolina Files Suit Against Hotel Developer, Balaji II LLC, Alleging Officials were Misled About Ability to Self-Finance a Planned Hampton Inn & Suites Hospitality Internship Programs - A Student’s Perspective / Kathleen Hogan U.S. Issues Travel Alert for Egypt as a Result of Political Unrest Mexico's Continued Rise of Drug Violence Makes Business Travelers Wary Swiftrank Launches 13 Major-Market Travel Sites With Enhanced User Functionality and Performance-Based Marketing For Hoteliers Smart Meetings Launches 2011 Events; Industry Leader Expands Event Calendar to 12 Cities Hotel AG Brokers Sale of Savannah Airport Wingate Inn Pegasus Solutions’ Ric Leutwyler to Receive “Top 25” Honor at HSMAI Adrian Awards Reception and Gala Optimum Hotel Brokerage Sells Inn at Panther Valley; New Jersey Boutique Sold with Cooperation from Regional Bank HSMAI to Honor Pegasus Solutions and Utell® Hotels & Resorts with Silver and Bronze Awards in Annual Adrian Awards Competition Hotel-Online and BuildCentral Have Updated 140 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Hotel-Online and BuildCentral Add/Update 108 Hotel Projects to the New Hotel Construction Projects Database Making This New Year's Hospitality Resolutions: Real and Practical - Sales Action Steps #1-12 / Dr. John Hogan Latino Hotel Association to Host “Battle of the Brands” at Inaugural Conference Hotel Equities Cuts Ribbon for New 102-room Courtyard by Marriott in McDonough, Georgia Hilton Worldwide and HWV, LLC Break Ground on New Home2 Suites by Hilton in West Valley City, Utah Philip Goldfarb Named President And COO of Fontainebleau Miami Beach The Rocco Forte Collection Appoints Edward Leenders as General Manager of Hotel Savoy in Florence, Italy Hilton Waikoloa Village Promotes Russell Kembel to Director of Industry Relations January 28, 2011 Dramatic Decline in Hotel Capitalization Rates Reflects Shift in Market Sentiment / Suzanne R. Mellen Ask the Hotel Lawyer: 2011 is starting as the year of "Great Expectations" for the hotel industry! / Jim Butler Butler Service Today; Five Leading Hotels Share their Secrets / Steven Ferry Nevada Gaming Commission Approves $650,000 Settlement Against Operators of the Hard Rock Hotel for Violating Regulations Related to Illegal Drug Use Hawaii Tourism Authority Expects State's Tourism Industry to Take at Least Three Years to Make Up Losses from 2008 & 2009 Five Reasons Why Nothing Has Changed in Your Organization / Roberta Chinsky Matuson Union Trying to Organize Workers at the Holiday Inn Express in Latham, New York Lose Battle For Labor Charges Filed Against Hotel The 95% Complete Best Western in Orange, Virginia May be on Road to Foreclosure Owned by Chase Enterprises, the Former Howard Johnson Plaza in Deerfield Beach, Florida Joins Wyndham as the Wyndham Deerfield Beach Resort Al Maabar & Starwood Hotels & Resorts to Debut the First St. Regis Hotel in Amman, Jordan Starwood Hotels & Resorts to Debut in Sharjah with the New 343-room Sheraton Sharjah Hotel & Resort, North of the Emirate on Al Muntazah Beach Rezidor Hotel Group to Build Their 10th Hotel in West Africa: The Radisson Blu Hotel, Accra in Ghana Worldhotels Adds 73 New Hotels in 2010, 19 of which are in The Americas The Westin Riverfront Resort & Spa at Beaver Creek Honored with Starwood's Sales Team of the Year Award New Build Hyatt Place East End in Riverhead, New York to be Managed by American Resort Management Tarsadia Hotels Restructures Company; Creates New Entities ”Battlefields to Businesses” Program Helps Businesses Apply Lessons from the Past to Solve Present-day Challenges Choice Hotels Names Olivier Dupont as Vice President, European Development Benchmark Hospitality International Promotes Greg Parsons to Senior Vice President of Operations White Lodging Names John O'Connor as Regional VP for Properties in Northwest Indiana, Central Indiana and Memphis, Tennessee Inn On Fifth in Naples, Florida Appoints Patricia Cotte as Group Sales Manager Delaware North Companies Appoints Steven Sterritt as Executive Chef for Wuksachi Lodge, Sequoia National Park, California January 27, 2011 Elevate Your Guest Experience! Motorola Launches an Innovative & Robust Handheld Device with Desktop-Like Performance Streamlining Hotel Efficiencies The Gotham Hotel on 46th Street Selects Property Management Solution by Agilysys; New York City Boutique Hotel Implements Guest 360™ Property Management System Host Hotels & Resorts, Inc. to Acquire the 775-room New York Helmsley Hotel for $313.5 million; Will Rebrand as a Westin Following Property Improvements Jones Lang LaSalle Hotels Reports $24.3 billion in Global Hotel Sales During 2010 as Investors Get Back in the Game; Expects Deal Volume to Rise up Another 15-25% Across the Globe in 2011 Advaya Hospitality Debuts the Musically Inspired Lifestyle Hotel MODO Starting with Five Properties in India and Another Five in Brazil HSMAI and National Geographic Traveler to Honor First Ever ‘Leader In Sustainable Tourism’ Awards at Adrian Awards Gala; Finalists Include Fairmont Hotels, Hotel Punta Islita/Costa Rica, Inkaterra/Peru, Namibia/Africa and The Boat Company/Alaska Wyndham Hotel Group Unveils New Brand Identity and Product Designs for TRYP by Wyndham OBM International Partners with Green Globe Certification to Promote International Sustainability Standards Shangri-La’s Newly Renovated Rasa Sentosa Invests in Housekeeping Operations Libra OnDemand Makes It Even Easier For Hotels To Achieve Success In 2011; Leading SaaS provider of hospitality technology solutions announces expanded product offerings and flexible pricing options eRevMax launches new Blackberry App for channel management; ‘RateTiger Mobile’ now available @ Blackberry Appworld GUESTScope™ Puts Critical Insight at Your Fingertips HFTP Selects Baltimore, Maryland as Host for HITEC 2012 Hawaii Experiencing a Refreshing Turnaround for Tourism as Arrivals Grew by 8.7% and Spending by 16.2% in 2010 Great Hotels of the World Predicts Travel Incentives Are Back Destination Hotels & Resorts Selected to Manage the 353-room Madison Hotel in Washington, D.C.; Jim Horsman Appointed Managing Director Sage Hospitality and Metropolitan State College of Denver Launch Hotel and Hospitality Learning Center Ritz-Carlton Hotels of Colorado Appoints Syd Sexton as Area Director of Sales and Catering Giles Priestland Appointed Director of Sales, Travel Industry at The Ritz-Carlton, Bachelor Gulch January 26, 2011 Grand Resort Hotel & Convention Center in Pigeon Forge, Tennessee Earns the Tarnished Title of America’s Dirtiest Hotel; TripAdvisor Identifies the 10 Grimiest U.S. Hotels for 2011 Less is More! Motorola Launches WiNG 5 - the Less Complicated, Less Expensive Method for More Capacity and Agility of Your Hotel's Wireless Network Utell® Hotels & Resorts Member Hotels Thrive in 2010; The World’s Most Experienced Representation Service Helped Deliver More than Four Million Room Nights Revel Entertainment Turns to Wall Street for Financing to Complete the $2.5 billion Half-Built Megaresort in Atlantic City Best Western Opens the BEST WESTERN PREMIER Miami International Airport Hotel and Suites, Florida's First 10 Tips to Better Pricing for the Travel Industry; Start Generating New Profits and Growth Tomorrow Morning / Rafi Mohammed, Ph.D. True Hotel Sales Superstars Love “Clueless” Callers! / Doug Kennedy Following Two Years of Deep Discounting, U.S. Hotel Outlook Improving / Lori Weisberg South Florida Hotels Enjoyed Higher Occupancy Rates in 2010 - But with a Price of Heavy Discounts The Hilton Family Named Recipient of the Cornell School of Hotel Administration 2011 Icon of the Industry Award First Two Cambria Suites Planned for New York City; Extell Development and Robert Chun of We Care Trading Co. Enter Separate Agreements with Choice Hotels for Development of New Properties Innovative Travel Marketing’s Jody Merl Named to HSMAI’s “Top 25 Extraordinary Minds” List The Knowland Group Puts an End to the Dead End; This is the first in a five-part series: The Knowland Employee Development Pipeline Uniguest™ Appoints Director of Technical Support HITEC 2011 to Use New Method to Improve Exhibit Hall Experience; Vendors Encouraged to Book Exhibit Hall Space Before Rate Goes Up February 1 From the Chalkboard to the Front Line; Leading Hotel Schools of the World Provide International Exposure / Kathleen Hogan RIU Hotels & Resorts to Open the All Inclusive 785-room Riu Touareg, its Fifth in Cape Verde and Third on the Island of Boa Vista in 2011 The Roosevelt Hotel, New York City, to Renovate and Modernize its 1,015 Guestrooms Generating Increased Travel To The United States Should Be Critical Component Of Obama's Competitiveness Initiative Jim Turner Named General Manger for Denver's Hotel Teatro HRI Properties Appoints Andrea Richey Director of Sales for the Chateau Bourbon New Orleans, a Wyndham Hotel January 25, 2011 Elevate Your Guest Experience! Motorola Launches an Innovative & Robust Handheld Device with Desktop-Like Performance Streamlining Hotel Efficiencies Online Video Increases Booking Conversions for Hotels; Hotels Using Video and VFM Leonardo’s VBrochure™ Online Merchandising System Increase Bookings Droid™ Does . . . H2GO; MTech adds Android Device Support to its mobile HotSOS platform Atlas Hospitality Group Reports that California Hotel Foreclosures More than Doubled in 2010 to 138 Properties with San Bernadino County Leading the Fray San Diego's Hotel Occupancies May be on the Rise but so are Foreclosures with a 433% Increase Over 2009 Bank Owned Properties Some Super Bowl Fans Willing to Pay $699 per Night for a Super 8 Motel; Super Bowl Means Super Prices “Price Is What You Pay; Value Is What You Get...” / Amanda Dennis Top 10 Group Events; College Football Bowl Series; 2010-2011 The Seven Disciplines the Travel Industry Needs to Master in Order to Grow in 2011 / Tim Gunstone Benchmark Hospitality International’s 2011 Top Ten Meeting Trends Top 10 Tips For Managing Up in a Top Down World / Roberta Chinsky Matuson RezTrip 2.0 by Travel Tripper Increases Key Hotel Business Metrics The Resort Collection of Panama City Beach Selects PAR’s SMS\|Host® Hospitality Management System; Resort Management Company Focuses on the Guest with PAR Springer-Miller’s Solution CuraFlo® Completes Successful Water Infrastructure Restoration Project at Radisson Hotel Grand Rapids Riverfront Holiday Isle Resort and Marina Selects GUESTScope™ No Reason Given, Jekyll Oceanfront Clarion Resort on Jekyll Island, Georgia Closing its Doors; Property Had Lowest Occupancy Rates on the Island in 2010 Recently Acquired by Platinum Equity, the 564-room Sheraton Bloomington Minneapolis-Area Hotel to Undergo $12.5 Million Renovation and Rebrand as DoubleTree in Q3 2011, Richfield Hospitality to Manage Davidson Hotel Company Selected to Manage the 278-room Hilton Garden Inn San Francisco/Oakland Bay Bridge Construction Begins for the 215-room Hilton Carlsbad Oceanfront Resort & Spa Orient-Express Hotels Ltd Appoints Roy Paul as Chief Development Officer Davide Barnes Appointed Hotel Manager at Four Seasons Hotel Los Angeles at Beverly Hills January 24, 2011 Hotel ADA Defense Lawyer: How a recent ADA case affects all hotels but particularly conference centers and meeting hotels / Jim Butler The Rainmaker Group Brings Revenue Management Discipline to Hoteliers at Agilysys 2011 Users Conference; Rainmaker, Silver Sponsor of Insight 2011, Focuses Hoteliers on Total Customer Value Rate Setting The Pegasus View December 2010: Year Ends with Leisure Hotel Revenue Up Nearly +10%; Leisure and Corporate Travel Hold Strong Despite Widespread Weather Disruption as 2011 Business on the Books Points to Growth in Both Channels Globally New Ernst & Young Report Indicates 2011 will see Reawakening of Hospitality Sector; Emerging markets set to propel global hospitality growth After rising 7.7% in 2010, Lodging Demand Expected to Increase a Further 3.2% in 2011 According to PricewaterhouseCoopers US Lodging Industry Forecast Dodd Mitchell & Sonesta International Hotels Form Collaborative Parnership for Launch of New Brand, KEPT Hotels & Resorts Cherry Valley Lodge in Newark, Ohio to be Sold at Auction Along with Nine Other Hotels Managed by Sage Hospitality; All but One Include Water Parks CN Hotels, Inc. is Searching for Individuals to Join Their Sales Team Attention Hoteliers - Beware Of Virus Worms Spreading Through Free URL Shortening Services Fairmont Pittsburgh Implements UniFocus’ Watson, R.M.™ HFTP Development Conference Focuses on Development of New Skill Sets Choice Hotels International Opens 73 New Hotels in December DEIL Associates, a GF Managment Affiliate, Selected as Property Manger for the Embassy Suites Chicago-North Shore in Deerfield, Illinois January 20, 2011 Have Mobile Employees? Motorola Launches an Innovative & Robust Handheld Device with Desktop-Like Performance Streamlining Hotel Efficiencies The Hotel Industry Recovery: Where We Are, the Black Swans, and Current Strategies for Owners and Buyers / Irvin W. Sandman and Russell C. Savrann Impertinent Question In Search of a Pertinent Answer; Does The Industry Really Need Another Brand?; Hilton’s Hands Get Slapped in Starwood Settlement; China- Based Developers Buy U.S. Hotels; Quote of the Month Wyndham Hotel Group & Chatwal Hotels & Resorts Enter Exclusive Agreement to Franchise and Manage its Dream® and Night® Boutique Hotel Brands Globally Marriott and the Spanish Hotel Group AC Hotels Formalize Plans to Manage and Franchise a New Lodging Co-brand Across Europe and Latin America -- AC Hotels by Marriott Washington State Travel Impacts Report Reveals Visitor Spending Rose in 2010 7.4% over 2009; Travelers Spent $15.2 billion, of which $6.5 billion was in Lodging Cornell Report Outlines Six Step Process on How to Develop a Destination Brand; Student Team Created Plan for Marketing and Branding Zambia as a Tourism Destination Through a Joint Venture Janko Group, Bricton Group and Heitman Acquire Former Holiday Inn Naperville, Illinois: To be Re-branded as a Full-Service Marriott Following $30 million Renovation Chartres Lodging to Rebrand the 425-room Ocean Resort Waikiki as Hyatt Place Waikiki; Kokua Hospitality to Manage Property and Oversee its Renovation Nuevos Hoteles de Panama S.A and Starwood Hotels & Resorts, Under a Franchise Agreement, to Debut a 132-room Aloft in Panama City, Panama Michael Rosenfeld Purchases the Hotel Californian in Santa Barbara, California for an Undisclosed Amount; Plans to Redevelop Property as a 114-room Luxury Hotel Honolulu Hotel Prices Experience a 20% Bump Over January 2010 According to Hotwires's Top Destination List PAR Springer-Miller Launches New Version 3.0 of the SMS\|World XA™ Online Booking Engine; Hotels Drive Web Reservations with Enhanced Integrated Module Blueprint RF Brings Smart IT to Hospitality - Convergence of Innovation 23rd Hunter Hotel Investment Conference to Examine How to Take Full Advantage of Rebounding Hotel Economy; March 6-8, 2011 in Atlanta, Georgia Hotel AG Closes 12 Hotel Transactions in the Past Nine Weeks Charlestowne Hotels, Inc., to Manage 30 Acre Oceanfront Springmaid Beach Resort in Myrtle Beach Urgo Hotels Acquires Ocean Point Hotel in Pompano Beach, Florida; Plans Include Major Renovation and Conversion to Premium Brand One Day After Foreclosure Sale Rim Hospitality Assumes Management of the Scotts Valley Hilton Three Canadian Properties Join Choice Hotels Ascend Collection; The Château Moncton and Château Saint John, New Brunswick, and Hotel Royal William, Québec Corporate Apartments Raise The Bar; Top Ten Reasons Temporary Furnished Corporate Apartments Are Winning New Customers with Service, Style, Space and a Sense of Home David Dodwell, Owner of The Reefs Hotel in Bermuda and Nisbet Plantation on Nevis, Named 2010 Caribbean Hotelier Of The Year by the CHTA MHI Hospitality Corporation Appoints David Folsom as President; Will Also Remain Chief Operating Officer Mike Brunkow Named General Manager of the Northland Inn Hotel and Conference Center in Minneapolis, Minnesota Royal Sonesta Hotel Boston Names Michael Medeiros General Manager White Lodging Promotes Angie Summar to General Manager for the Fairfield Inn & Suites in Valparaiso, Indiana InterContinental Dallas Names Aref Sayegh as Assistant General Manager and Jack Murray as Director of Sales and Marketing Montage Hotels & Resorts Names Charles L. Black III to Director of Sales & Marketing for Montage Beverly Hills January 19, 2011 21 Leading Independent Hotels & Resorts Find Solution to Drive Greater Efficiency, Personal Service, Web Reservations and Profitability; Maestro Property Management System Continues to be Preferred PMS for Single and Multi-Property Operators Based on 360 Degree Guest View, Mobile & Website Bookings, Four Diamond Service Less is More! Motorola Launches WiNG 5 - the Less Complicated, Less Expensive Method for More Capacity and Agility of Your Hotel's Wireless Network Ariane Systems Completes Integration with KABA RFID Locking Solutions; Ariane electronic check-in kiosks now enhanced with ability to encode and dispense MiFare encrypted keycards for Saflok RFID hotel door locks Diamond Rock Enters Agreement to Acquire New Hotel in Times Square, New York City; Highgate Hotels Expected to Operate Property Meeting Planners Optimism Rising / Robert Mandelbaum Red Lion Hotels Plans Sale of Two Properties; the Red Lion Hotel Fifth Avenue in Seattle and the Red Lion Hotel Denver Southeast Social Media – The Hotel Sales Tool No Property Can Ignore! The Webinar Series – Social Media and the Corporate Market Beginning January 27 / Carol Verret Global study commissioned by Amadeus provides a wake-up call to travel suppliers as it identifies growth of 30% in revenues from third-party sales by 2015 HeBS Best Practices: 2011 Social Media Resolutions The Knowland Group Hiring Blitz Takes Off; Knowland staff increases by nearly 40 percent to handle the high demand Pegasus Solutions Names Tom Gallagher Executive Vice President of Revenue Generation Pinnacle Realty Investments Represented Ownership Group in the Equity Recapitalization of the 300–room Liberty Hotel in Boston, Massachusetts Keys to Success: Appreciating the legacy of Tony Marshall, The Messenger of “Reasonable Care” / Dr. John Hogan Bedbug Detection Has Gone to the Dogs - or at Least Inspired Creation of a Device for Their Detection January 18, 2011 Have Mobile Employees? Motorola Launches an Innovative & Robust Handheld Device with Desktop-Like Performance Streamlining Hotel Efficiencies IHG Hotels using VFM Leonardo’s VBrochure Online Merchandising System increased 200% in 2010 Leading Industry Executive Roger Crellin Joins iBAHN as President, Americas; Brings Global Hospitality Industry Experience and Success to a Key iBAHN Region Dubbed as the Coral World Park, Asia's First Underwater Resort Hotel to be Built off Philippine Island of Palawan Pennsylvania's visitPA.com Campaign Results in More Hotel Rooms Being Sold in 2010 Than Ever Before for a Record 27.5 million Rooms Generating $2.8 billion in Room Revenue Langham Hospitality Group to Open Four New Hotels in India; the First, Under the Eaton Smart Brand, Scheduled for Q1 2011 Shangri-La Hotels and Resorts Re-Brands Singapore's Only Beachfront Resort, the Rasa Sentosa Resort, as Shangri-La's Rasa Sentosa Resort Following $80 million Renovation Travel Tripper Selects InnLink as Reservations Solutions Partner Knowland Gives Hoteliers New Insight into Business Development; The New and Improved Leads Database Includes Detailed Contact Research, Exporting Options, New Advanced Search Capabilities, Insight Alerts, and More Hotel AG Brokers Sale of 194-room Mount Moriah Plaza Hotel GBCblue Creates Guest-Service Upsell Opportunity for Increased Revenues via Secure Online Amenity Ordering Service Guesthouse Inn & Suites Nashville - Music City Now Managed by THG South Beach's Art Deco Hotel District Undergoes Facelift in Anticipation of Travelers Return Hospitality Ventures Names Mary Beth Cutshall as Vice President, Acquisitions & Business Development Pinnacle Entertainment Appoints Mickey Parenton as Vice President and General Manager for New Baton Rouge Casino and Hotel White Lodging Promotes Leah Goebel to General Manager for the 112-room Residence Inn Louisville NE White Lodging Names Andrew Lawrence General Manager for Holiday Inn Express & Suites in Merrillville, Indiana January 14, 2011 Sunstone Hotel Investors Preliminary Q4 Results Expected to Show a 5.7% RevPAR Increase Over Q4 2009: Reaches Definitive Agreement to Acquire 100% Interest in the 460-room Doubletree Guest Suites Times Square, New York Knowland Receives Customer Interaction Solutions Magazine’s 2010 Product of the Year Award; Target Net Honored for Exceptional Innovation in Hospitality Business Development Software Adapting to Change: Hotel Sales Professionals New Year’s Checklist / David Brudney Loews Hotels' New Brand Website by Hospitality eBusiness Strategies Wins Major Awards and Increases Revenue by Twenty Percent Revenue Management: Back to Basics: The Importance of Revenue Management Principles / Jean Francois Mourier Carlson Plans Opening of 19 Hotels in India by End of 2011 Across the Radisson®, Country Inns & Suites By CarlsonSM, Park Inn® and Park Plaza® Brands Making New Year's Hospitality Resolutions Real and Practical; A “Fresh Air- New Ideas” Perspective / Dr. John Hogan Rim Hospitality and ABA Development Breakground on New Build 150-room Hyatt Place Hotel in Vista, California Developer, Jackson Street Management, Wins Zoning Appeal Putting Construction of $50 million Downtown Milwaukee Marriott One Step Closer to Reality Remai Group & Choice Hotels International Open Brands First Extended Stay Property in Canada, the 119-room MainStay Suites in Alberta Gaylord Entertainment Plans $7 million Upgrade to its 303-room Radisson Hotel at Opryland, Nashville, Tennessee Millennium Hotels & Resorts Appoints Daniel “Danny” Dolce as Vice President of Sales for the US Region Carlson Appoints Pierre-Louis Giacotto as General Manager & Fred Khoury as Director of Sales and Marketing for New Radisson Blu Aqua Hotel, Chicago, Illinois; The First Radisson Blu in the U.S. Redstone Companies Hospitality Names Troy Mathews General Manager for Lakeway Resort and Spa Near Austin, Texas Buffalo Lodging Associates Names Eric Krakowski General Manager For Comfort Suites Universal Studios Area, Orlando, Florida January 13, 2011 Lodging Insights: a Video Overview of Investment Conditions for the U.S. Lodging Industry and What's Ahead for 2011 Horizon Hospitality Implements Aptech’s Profitvue Enterprise Accounting; Management Firm Selects Aptech for its Extensive Hospitality Industry Experience Strategic Hotels and Resorts Granted Extension to Retire More than $600 million of Debt on San Diego's Hotel del Coronado Technology-fueled Generation Y Meeting Planners Say Technology Won't Upend Convention Business; While They Embrace Technology, Nothing Replaces Face-to-Face Meetings Tirupati Buildings & Offices Pvt. Ltd. & Wyndham Hotel Group Enter into Franchise Agreement to Open First Wyndham Property in India, the 394-room Wyndham New Delhi Dwarka Hotel Inland American Lodging Advisor & IHG Open the Crowne Plaza Charleston Airport Convention Center in Charleston, South Carolina, Following $13 million Renovation and Conversion from a Quality Inn & Suites; Property Managed by Interstate Hotels & Resorts Charleston Marriott Town Center in West Virginia Could be Sold; Forest City Enterprises Enters Preliminary Agreement with Inland American Lodging Group LaSalle Hotel Properties Sells the 564-room Sheraton Bloomington Hotel for $20 million Ritz-Carlton Opens its Second Hotel in Dubai, the 341-room Ritz-Carlton, Dubai International Financial Centre (DIFC) Featuring a 10-storey Waterfall White Oaks Conference Resort & Spa and The Club at White Oaks selects Cenium ERP; Integrated, centralized access for every area of business, Cenium ERP Elite Meetings International to Welcome Independent Planners at its First Elite Meetings Alliance (EMA) for the Gold Collection, January 23-25, 2011; EMA at Paradise Point Resort & Spa, San Diego, Will Also Feature One-on-One Business Building Sessions and a Line Up of Compelling Industry Speakers Lodgings in Broward, Central Florida Lead State in 2010 Bedbug Violations Hotelera Pinares, S. A., a Subsidiary of Strategic Hospitality Investments, Signed to Manage New Hyatt Place San Jose Pinares, a Hyatt Place Hotel in San Jose, Costa Rica GF Management Affiliate, DOPA Associates, Selected to Manage the 253-room Doubletree Guest Suites Philadelphia West in Plymouth Meeting, Pennslyvania The Las Vegas Stratosphere Reimaging with $20 million Renovation to Better Position Itself With its Posh Neighbors to the South Royal Sonesta Hotel Boston Undergoing $6 million Renovation with a Nod Toward the Hotel's 1960's Origins 108-year-old The Inn at Pocono Manor to Undergo $4 million Renovation to its Historic Main Lodge Expotel Hospitality Services. L.L.C. Names Matt Markopoulos as General Manger of the South Beach Biloxi Hotel January 12, 2011 The Breakers Palm Beach Partners with Cendyn to Enrich Social Media Engagement for Weddings and Special Celebrations; Cendyn Helps Luxury Resort Create Compelling Social Media Community for The Breakers to Capture the Imaginations of Brides-to-Be Nordic Choice Hotels Implements Ariane Systems’ Fully Automated Check-in/out Solution at Comfort Xpress Hotel; Forward thinking new hotel brand takes self-service and convenience to the next level with integrated technology solutions from Ariane, OpenWays and Saflok Chaminade Resort & Spa Implements d2o’s Performance Management Intelligence to Increase Profitability; System Enables Department Heads to Make Profitable Decisions Based on Real-Time Labor, Food Cost, Revenue, and Budget Information Bill Shaw, Marriott's Vice Chairman, to Retire Hotel Lawyer: So,You Think You Want to Buy a Hotel? For savvy investors, the time could be right / Jim Butler Doubt Escalates on Future Development of $70 million Escondido Marriott as Developer Gets Sued over $950,000 in Unpaid Business Loans HEI Hotels & Resorts Enters Joint Venture with Carpenter & Company for Ownership Interest in the 300-room Liberty Hotel in Boston, Massachusetts; Now Affiliated as Starwood's The Luxury Collection® Wyndham Hotel Group Signs Management Agreement with Chongqing Bei Cheng Real Estate Development Co. to Open the 48-story, 350-room Wyndham Chongqing North Hotel in the Yubei District Movenpick Hotels & Resorts Enters Management Agreement with Lembaga Tabung Haji to Operate the Moevenpick Hotel & Convention Centre KLIA, Kulal Lumpur, Malaysia Paradigm Hotels Group & Best Western Open the BEST WESTERN PREMIER Ivy Hotel Napa, California's First Hilton Worldwide Opens First Hilton Garden Inn in Krakow, Poland Coaching Hotel Team Members the OSKAR Way - Not like training a dog! / Jim Hartigan Accelerating Into 2011, Hoteliers Beware Those Speed Bumps And Traps / John Hendrie Lighthouse Properties Raphael Hotel in Kansas City, Joins Marriott's Autograph Collection Reviews and User Generated Content – Sales and Team Building Tools Webinar January 20th / Carol Verret Sonnenblick-Eichner Company Arranges $48 Million of First Mortgage Financing for the TVG Marriott Hotel Portfolio, New Orleans, Louisiana Cenium Selects Las Vegas for North American Corporate Offices; Office space opened in Summerlin area of Las Vegas, Nevada Benchmark Hospitality International’s Villas of Grand Cypress, Orlando, Achieves Travel + Leisure’s Top 500 Hotels in the World List; Sister Property on Oahu, Turtle Bay Resort, Is A Top 25 Resort in HI INNCOM EMS Boosts Bottom Line of Bay Area’s Newest Destination Property; INNCOM’s state-of-the-art energy management system delivers guest satisfaction and significant cost-savings to InterContinental San Francisco Warmbrodt Hotel Investments Offering the Value Place Nellis Air Force Base, Las Vegas, Nevada at a Reduced Price PNK Group Set to Open BLVD Hotel + Spa in Studio City, California SMG Selected to Market and Manage the New Montego Bay Convention Centre in Jamaica Andy Dolce, Founder and Chairman of Dolce Hotels and Resorts, Appointed to Lloyd D. Levenson Institute’s Advisory Board at Stockton College Carlson Hotels Promotes Fiona Godfrey to Vice President Sales, Asia Pacific; Rosie Hollis Joins as Executive Vice President, Human Resources Redstone Companies Hospitality Names Eric Terry to Vice President of Development, Sales & Marketing Davidson Hotel Company Names Joel C. Darr, General Manager, and Adam S. Leon, Director of Sales For B Ocean Fort Lauderdale in Florida White Lodging Promotes Mary Pat Hartman to General Manager for SpringHill Suites/Fairfield Inn & Suites Louisville Downtown White Lodging Names Kathleen Howell as Director of Sales for the Hilton Garden Inn Austin North January 11, 2011 Oxford Hotel Bend Realizes Great Success with VIZERGY® Marketing; Website Design and Traffic Lead to Prestigious Gold Adrian Award in 2010 VFM Leonardo Launches Online Merchandising Best Practices Group The Alarming Tidal Wave of Hotel Mortgage Loan Defaults/Workouts / Michael Sullivan Moody's Investors Service & Standard & Poor's Ratings Differ on Outlook of CityCenter Finances Taking the “Green” out of “Green Meeting Packages” / Chris Knop CES 2011 The Year of Being Connected Tourism Tidbits - A Checklist for Producing Great Events / Dr. Peter Tarlow Barcelo Hotels & Resorts Open the Barceló Bávaro Palace in the Dominican Republic Following $250 million Renovation Morgans Hotel Group & Cape Advisors Schedule Opening of the Mondrian Brands Third Property, Mondrian SoHo, New York City AMX Baja Holdings & Wyndham Hotels Open 286-room Wyndham Cabo San Lucas Resort Conch Bay Development Signs Jumeirah to Operate New Luxury Resort on the Island of Anguilla Revenue Management: Profiting from the Industry’s Growth in 2011 / Jean Francois Mourier HSMAI to Honor Travel Tripper With a Gold Award in its Annual Adrian Awards Competition; Winners Will Be Honored at Adrian Awards Gala Jan. 31, 2011 in New York City SkyWire Media, Inc. Partners With Boyd Gaming to Provide Mobile Marketing Solution for B Connected® Offering Self-Service Options is Key to Hospitality Loyalty; OpenWays is the 'Mobile' Key to Making it Happen Can I Gate Check My Couch? New Survey by Wyndham Vacation Rentals Shows Kitchens, Laundries are What Travelers Want In 2010, the Buying Power of Gay, Lesbian, Bisexual and Transgender Adults in the United States was Projected to be $743 billion; Miami Beach & Fort Lauderdale Area Serve Up Two New Options for Tapping Into this Market Destination Marketing Association International (DMAI) and the International Association of Venue Managers (IAVM) Partner to Produce New Convention-centric Resource Waterford Hotel Group's Stuart Hotel Honored with Marriott's 2010 "Best New Opening Award" Loews Hotels Names Lark-Marie Antón as Vice President of Public Relations La Quinta Inns & Suites Announces Mark Heisler as Director of Development for the Midwest Benchmark Hospitality International Chefs Featured at New York’s James Beard House for Sixth Consecutive Year January 10, 2011 IDeaS Releases Enhanced V5i 5.2, Emphasizes Business Intelligence and Driving Better Revenue for Hotels Is Money Spent on Indoor Environmental Quality Worthwhile for Hoteliers? Dr. Diana Weighs In / Diana Driscoll Al Maabar Abdoun Real Estate Development Company & Starwood Hotels & Resorts to Debut First St. Regis Hotel in Amman, Jordan in the Abdoun District China's Home Inns & Hotels Management Inc. Accelerates Growth with Plans to Open 260 to 280 Hotels in 2011 MGM Resorts International Launches M Life Loyalty Program, Focusing on Experiential Rewards A Few Key Learnings from 2010 / Brenda Fields The Americas Lodging Investment Summit Awards Finalists Named Including Most Noteworthy Hospitality Investment Deals and Executives Meeting Professionals International Presents Future Watch 2011: The Latest Research on Meeting Trends for Hoteliers in 2011 Atlanta Underground, LLC, Excel Hotel Group & S&A Industries Open Newly Renovated University Place at Underground in Downtown Atlanta - the First-ever Adaptive Re-use Project for the Comfort Suites Brand Ukraine's Capital Kyiv Shows World's Largest Decline in Hotel Room Prices; Down 23% According to New Report HVS Update Indicates London's Hotel Market Looking Rosy with Bookings & Openings Trending Upwards Touring & Tasting Magazine Creates Comprehensive Hotel/Resort Wine and Culinary Events Calendar CoMMingle by Lodging Interactive Introduces Its Social Media Connector Toolbar for Hotels CapStone Investments Arranges Recapitalization of Hotel La Jolla Hotel AG Closes 11 Hotel Transactions In The Past Eight Weeks Amstar Sells 496-Room, Full-Service Hilton Near Washington DC For $121 Million; Hilton Alexandria Mark Center trades for $244,000 per room Benchmark Hospitality Home Office Contributes Military Care Packages to Armed Forces Personnel in Afghanistan LodgeNet, DOCOMO interTouch and Nomadix Enter Strategic Alliance to Serve Hospitality Broadband Needs Throughout North America Hotel-Online and BuildCentral Add/Update 96 Hotel Projects to the New Hotel Construction Projects Database Hotel-Online and BuildCentral Have Updated Existing Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Reports Indicating Maloofs Struggling to Keep Control of Palms Casino Resort The International Society of Hospitality Consultants Names New Board for 2011: Matt Arrants of Pinnacle Advisory Group, Chairman Benchmark Hospitality International Promotes Ted A. Davis to Senior Vice President Sales & Marketing Windsor Management Services Names Ben Kulak General Manger for the Embassy Suites Lompoc-Central Coast, Lompoc, California Hotel Equities Names Angela Raub the Director of Business Development January 7, 2011 KABA Saflok Messenger Locking Systems Turn Safety into Convenience at Wyndham Vacation Ownership; Secure, Trouble-free Locks Create a Pleasant Stay Experience HSMAI Names the Top 25 Minds in Hospitality and Travel Sales and Marketing; Winners to be Honored at Reception and Adrian Awards Gala January 31 Airlines vs. the World - An Analysis of Future GDS & OTA Trends / Douglas Quinby 11 Reasons 2011 Will Be the Year of Vacation Rental Travel Growing Your Hospitality Career Up - Part 2 of 2 / Kathleen Hogan Bankrupt 5th Avenue Partners LLC, Owners of the Sè San Diego Hotel Along with Adjacent Building Housing the House of Blues, Could be Put up for Sale; Estimates Claim Could go for $50 million, Significantly Less than the $150 million Development Cost New Cornell Study Examines the Effects of Health Insurance on Four Characteristics of Employees' Performance: Job Anxiety, Tardiness, Absenteeism, and Overall Task Performance; Workers with Insurance Were Significantly More Effective Puerto Rico Tourism Company Corrects Distortions in Recent eTurbo News Article Relating to Island's Well-being HEI Hotels & Resorts Issues Statement in Response to Inaccurate Reports in the Media Regarding an Investor in HEI Hotels & Resorts Former Ritz-Carlson at Lake Las Vegas Re-branded Ravella at Lake Las Vegas, a Dolce Hotel & Resort, Scheduled to Open February 11, 2011 The Hotel Group Acquires Holiday Inn Santa Fe The Spring 2011 Platinum Elite Meetings Alliance (EMA) Hits the Las Vegas Strip - Substance and Sizzle Will Come Together at Elite Meetings’ EMA, May 1-3, 2011, PCMA’s Deborah Sexton to Deliver Keynote Address SkyWire Media, Inc. Acquires Intellectual Property Assets of Intermagine Sheraton Universal Hotel Sale Facilitated by JMBM's Global Hospitality Group® / Jim Butler Hospitality Leaders Plan 2011 HFTP Conference Education Regency Group and Wyndham Hotel Group Open the Region's First Ramada Encore, the 111-room Ramada Encore Doha in the Capital of Qatar New Mid-range Hotel Brand for Ski Resorts and Alpine Towns, Launches as Snotels - a Niche Brand for Alpine Enthusiasts Marriott CIO Carl Wilson to Retire, Succeeded by Bruce Hoffmeister Bunkhouse Management Names Lisa Reile General Manager of Hotel Saint Cecilia, Austin, Texas January 5, 2011 IDeaS Revenue Solutions Appoints New Vice President of Global Sales and Marketing Net ADR Yield: A New Tool For The Thoughtful Revenue Manager's Channel Evaluation Tool Box / Dr. David Hayes & Allisha Miller Hotelier’s 2011 Top Ten Internet Marketing Resolutions / Max Starkov and Mariana Mechoso Safer Labor-Management Battles Once Fought on Picket Lines Now Hit Cyberspace - Hyatt Takes Labor Contract Negotiations to YouTube Hard Rock International Responds to the Complaint Filed by the Nevada State Gaming Control Board San Diego County Hotels Looking to a Healthier New Year as RevPAR Rose by 4.2% and Occupancy 5.4% in 2010, Gains Expected to Continue The Behaviour of Hotel Guests: Honesty is the Most Important Factor for the Hotelier According to Survery Conducted on European Hoteliers Australian's Now Rank Number One as Overseas Tourists to Los Angeles in 2010 Surpassing Britain and Japan Roomlinx Integrates and Bundles Unlimited HD Movie package with WiFi AAA Parking Kicks Off 2011 In New Market; Hyatt Escala Lodge is company’s first Utah property HFTP-U Kicks Off With Free SharePoint Seminars Across the U.S. Platinum Investments, Ltd Completes Makeover of the 136-room Courtyard Edmonton West in Edmonton, Alberta, Canada Former Courtyard by Marriott Beijing, Rebranded as pentahotel Beijing; Managed by New World Hospitality St. Regis Bangkok, the First St. Regis in Thailand, Names Key Appointments to Executive Team to Spearhead Opening Scheduled for Early 2011; Andreas Oberoi, General Manager Bruce A. Riggins Appointed Chief Financial Officer for LaSalle Hotel Properties China Lodging Group, Limited Appoints Chang Su as Chief Operating Officer GF Management Promotes Andrew Taymans to Vice President, Asset & Revenue Management January 4, 2011 Data Security: Part 2 Lessons Learned / Jeremy Rock Langham Hotels and Oxford Capital Group Relaunch Development of New Hotel Along Chicago's Riverfront, The Langham Chicago Hotel; The 52-story Mixed Use Building to House 330-guestrooms and Open in 2012 Shangri-La Hotels and Resorts Acquires Land For Development of New Multi-use Complex Including a 500-key Luxury Hotel in Colombo, Sri Lanka to Open in Early 2014 AREA Property Partners and Winston Harton Holdings Purchase the 489-key Sheraton Safari Hotel and Suites, Orlando, Florida; $25 million Redevelopment of Property to Begin Immediately Boomerang Hotels Reintroducing Shoney’s Inn® Brand Following Conclusion of Lengthy Lawsuit Bedbug Reports Worry Travelers, Vex Hoteliers Stating Publicity May Cause Guests Needless Paranoia A Contrarian Decision Aimed at Avoiding Irritating Guests, Las Vegas Cosmopolitan Elects to Not Charge Resort Fees Las Vegas May Become Yesterday's News Unless it Can Figure out a Way to Reinvent Itself Downtown Los Angeles Hotels Upgrading to Remain Competitive with JW Marriott-Ritz-Carlton Despite Taking Significant Steps to Correct Problem, Las Vegas Hard Rock Hotel Hit with $500,000 Fine Over Drugs Hoteles Boutique, S.A. & Wyndham Hotels & Resorts Open Wyndham Garden Hotel Panama City How Reliable are Hotel Ratings? / Harry Nobles Social Media - The Hotel Sales Tools that NO Property Can Ignore / Carol Verret RevPAR Envy? CoMMingle by Lodging Interactive Rolls Out Facebook Social Media Marketing Applications for Hotels INNCOM Unveils its ‘Cleantech’ Energy Strategy for China at Beijing Event California's 187-room Scotts Valley Hilton Scheduled for Foreclosure Sale Spottswood Hotels Turns Over Mangement of Four Key West, Florida Hotels to Hostmark Hospitality, Retains Ownership Jumeirah Group Signs Management Agreement with Liuhe Group to Operate the Jumeirah Thousand Islands Lake Resort in Qiandaohu, China Sahara India Parivar Completes Acquisition of London's Grosvenor House Hospitality Management Corporation Selected to Manage the 296-room Radisson Hotel & Suites Love Field Near the Dallas/Ft. Worth International Airport Aston Hotels & Resorts Takes Management of Waikiki Beachside Hotel Back Into the Aston Portfolio Luis Maroto Becomes Amadeus President & CEO Jumeirah Group Appoints Stephan Huemer as General Manager and Alexandre Hulen as Director of Sales & Marketing as Pre-Opening Team for Jumeirah Dhevanafushi and Jumeirah Vittaveli in the Maldives Destination Hotels & Resorts Appoints Amanda Acosta as Director of Sales for The Hotel Telluride The Doubletree Hotel Atlanta NE/Northlake Names Camille Johnson as Catering Manager

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