News for the Hospitality Executive
KAPALUA, Maui, HI (February 1, 2011) – Industry veteran and long-time Ritz-Carlton professional, Ian McPhee, has been promoted to Hotel Manager of the acclaimed AAA Five Diamond resort. Bringing nearly 30 years of extensive industry savvy to the role, McPhee will continue to lead The Ritz-Carlton, Kapalua’s Food & Beverage division -- including its six restaurants – in addition to Culinary, Meetings & Special Events, Spa, Retail and Rooms now under his guidance.
“We are thrilled to have Ian’s leadership as Hotel Manager,” states Tom Donovan, vice president and general manager of The Ritz-Carlton, Kapalua. “He has developed an esteemed reputation amongst peers and guests due to his wealth of experience and exceptional understanding of The Ritz-Carlton Hotel Company’s philosophy.”
Over the course of 14 years with the renowned brand, Mr. McPhee has continued to mark professional achievements, resulting in various leadership positions across the globe -- beginning with Banquets in Boston, then at the helm of operations and food and beverage divisions in Washington D.C., Georgetown, San Francisco, Osaka, Japan and ultimately settling in Maui -- where he has called home for the past year and a half. The breadth of property mixes also allowed McPhee to intimately oversee budgets, labor management and hotel standards.
Hailing from Nassau, Bahamas, McPhee earned a Bachelor’s Degree in Food Service Education from Rhode Island’s Johnson & Wales University and is invited annually to participate in the institution’s Career Fairs, where he proudly represents The Ritz-Carlton Hotel Company. His strong focus, impeccable leadership skills and extraordinary energy are certain to enhance to guest satisfaction and contribute to the overall success of the hotel.
The AAA Five-Diamond Ritz-Carlton, Kapalua showcases a stunning, fully-renovated destination resort offering 463 guestrooms, including 107 residential suites, boasting warm-hued wood floors, rich travertine bathrooms, flat-screen LCD televisions and Hawaiian-inspired artwork. The Waihua Spa at The Ritz-Carlton, Kapalua beckons with treatment rooms framed by private garden showers, volcanic stone grottos, steam, sauna and whirlpool therapies, outdoor couple's hale (cabanas) and a fitness center and movement studio with spectacular ocean views. Jean-Michel Cousteau's Ambassadors of the Environment program offers all interest levels an array of outdoor activities from land to sea, led by trained naturalists. The breathtaking island resort also features six restaurants, enhanced indoor/outdoor meeting space, an inviting children's pool and luxury cabanas. The Ritz-Carlton, Kapalua is nestled on 54 acres and enveloped by the 23,000 acre Kapalua Resort, renowned for two championship golf courses, award-winning restaurants and an historic pineapple plantation.
The Ritz-Carlton Hotel Company, L.L.C., of Chevy Chase, Md., currently operates 73 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe with future openings which include Toronto and Hong Kong, the tallest hotel in the world. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award, which recognizes outstanding customer service. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company web site at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc. For information or reservations, please call the resort directly at (808) 669-6200, toll free at (800) 262-8440 or visit www.ritzcarlton.com.
Director of Public Relations
Public Relations Coordinator
1 Ritz-Carlton Drive
Lahaina, HI 96753
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