Hotel Online
News for the Hospitality Executive


.

Marriott Uniondale Hotel & Conference Center Selects TTI Technologies
for NEW Business Center Services


TTI Technologies Continues to Demonstrate Stellar Customer Service


New York—October 22, 2010
—TTI Technologies, the hospitality industry’s leading provider of Driver’s License/Passport Scanners, Business Centers, Concierge Services and other hotel solutions was selected by Marriott Uniondale Hotel & Conference Center to design and install their new Business Center.
 
For years, the Marriott Uniondale Hotel & Conference Center maintained a traditional business center in the back of their lobby. When the time came time to update the equipment and atmosphere, TTI Technologies stepped up to the plate and delivered.
 
The property renovated a room in the center of the lobby to implement a new Business Center solution. TTI brought in carpenters to build custom furniture that would house brand new All-in-One Dell computers with built-in webcams, easy access USB ports, Skype phones, color laser printer, and a fax/copy/scan terminal.  In addition, TTI provided a courtesy telephone for guests to easily access 24/7 live support.  As part of their exceptional customer service, TTI’s hotel liaison worked side-by-side with the hotel’s management team to ensure a smooth transition to the new Business Center.  The TTI team was also present for the first week of operation to assist with any last minute layout modifications and customer requests.
 
We are very excited to have the opportunity to work with TTI Technologies.  They exude professionalism, attention to detail and a true commitment to customer service.  TTI was with us each step of the way, either in-person or via telephone.  Our team was impressed with the level of commitment and creativity the TTI team brought to our property.  The implementation went very smooth and our staff and guests are now enjoying the new Business Center and taking advantage of the added technology” shared Bert Miller, Director of Operations Marriott Uniondale Hotel.

“When working with customers, it’s important to spend time learning what both the staff and the property’s guests truly want from a Business Center solution. The Marriott Uniondale team was engaged throughout the entire process making for an effortless design.  Thanks to their organized operations, implementation of the furniture and equipment was completed and up and running within two days,” commented Steve Blidner, President, TTI Technologies.

About Marriott Uniondale Hotel & Conference Center
Marriott Uniondale Hotel and Conference Center offers 618 guestrooms.  The property offers a restaurant, a bar/lounge, and a coffee shop/café. Business amenities at this 3.0-star property consist of a business center, limo/town car service, and audio-visual equipment. In addition to an indoor pool, Marriott Uniondale Hotel and Conference Center provides a health club, a spa tub, and a sauna. Event facilities include conference rooms, a ballroom, exhibit space, and banquet facilities. For a surcharge, an airport shuttle is available to guests. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and concierge services.
 
About TTI Technologies International
TTI has been delivering innovative solutions since 1991 serving hotels, resorts, hostels, airports and retailers. TTI’s technology includes ID Scanners, Self-Service Business Centers and Concierge Kiosks, Luggage Storage Solutions, ATMs, and more. With an international headquarters in New York City and satellite offices in Phoenix, San Francisco, Seattle, Boston, Ft. Lauderdale, and Mumbai, TTI is well equipped to anticipate and deliver exceptional service. For more information, visit www.ttitel.com.


.
Contact:

Bridget Werba
VP Business Development & Marketing
TTI Technologies International
Tel: 480-515-5777
bridget@ttitel.com

.
.

Also See: TTI Technologies Designs and Installs Business Center at Renaissance New York Hotel 57; TTI Technologies Streamlines Customer Service for Hotel Guests / October 2010

TTI Technologies Expands Scan2PMS to include Traveler’s Visa, Business Cards and OFAC Compliance Capabilities / June 2010

TTI Business Center is Booming at Crowne Plaza Chicago O'Hare; As part of the property's multi-million dollar renovation, operators of the Chicago landmark hotel migrated to TTI s Business Center solution and now usage rates are up 50 to 100 percent, with guest satisfaction at an all time high; Visit TTI in Booth 559 at HITEC / June 2010

Multi-Property, Multi-Brand Hotel Owner Using TTI's Scan2PMS to Protect Assets; Local law enforcement commends hotels for digitally copying guest IDs / May 2010

TTI Adds to National Sales Team as Demand Rises for Business Solutions, ID Scanners; With hotels nationwide vying to add Flexible Business Centers, ID/Passport Scanners, Concierge Services and more, TTI secures PJ Calihan for VP National Sales / April 2010

TTI’s New FLEXIBLE Business Center Options Helps Hoteliers Balance Guest Service and Operations; Provider of self-service business solutions is redefining the guest experience by offering flexible packages to fit every hotel's unique setting / January 2010

Interface Between TTI Scan2PMS and Amadeus Delivering Enhanced Guest Service; Hotels using the Amadeus PMS can now easily interface to Scan2PMS from TTI Technologies; Solution imports information from passports and driver s licenses directly to the Amadeus PMS / January 2010

TTI’s Scan2PMS / roomMaster 2000 Interface is Receiving Rave Reviews Coast to Coast / November 2009

TTI Announces Name Our Desktop Contest During IH/M&R Show; The industry's newest and most advanced solution for Business Centers today needs a name! / November 2009

Guests, Staff at Paramount Hotel New York Enjoying 'At Home' Experience via TTI's New Business Center PCs with Virtual Home Office; Midtown hotel sees increase in Business Center use, revenues; Guests and staff raving about familiar Windows System desktop / October 2009

Hotel San Carlos Enhances Security, Guest Loyalty Program with TTI's Scan2PMS; System imports text and images from passports and driver's licenses directly to the hotel's property-management system to instantly ID guests, stop charge-back claims and capture missing data from third-party reservations / September 2009

TTI Centralizes Business Center, Concierge Services by Opening Internet Cafe; Hotels that can't afford Concierge or Business Center services can now send guests to a convenient Upper Westside/Manhattan locale; Hotels receive commissions for referrals / September 2009

TTI Offers 'At Home' Experience with Entire Windows-System on Business Center PCs; Users quickly recognize the desktop for browsing convenience; Virtual multi-lingual keyboard solves language issues; All TTI customers to be upgraded to new desktop within six months at NO CHARGE; Mac applications soon to follow / August 2009

TTI Technologies Int'l is Looking Good! New Web site is icing on top of the guest-services company's rebranding; Corporate growth, new marketing directive has industry clicking to learn more / May 2009

TTI Expands Global Reach by Partnering with CMS to Resell Scanners in India / April 2009

TTI Technologies Promotes Neil Blidner to Vice President of Operations; Aggressive customer service and streamlined efficiency is planned as New York-based guest-services technology firm continues to grow / March 2009

New York's Beekman Tower Hotel Abuzz with New Business Center from TTI Technologies; Manhattan landmark hotel adds multiple self-service computer workstations plus Fax/Copier/Scanner/Printer and Boarding Pass Printing Service for guests / February 2009

roomMaster 2000 PMS from InnQuest Now Interfaces to TTI's Scan2PMS System; Partnership can potentially provide 4,000 properties with better guest identification at check-in / February 2009

Millennium Knickerbocker Enters New Year with New Business Center, Services from TTI Technologies International; Chicago landmark hotel adds self-service computer workstations/kiosks, Fax/Copier/Scanner/Printer and Boarding Pass Printing Service for guests / January 2009

TTI Targets Top Talent During Tough Times; Bridget Oliva-Werba joins growing business as VP Sales and Marketing / January 2009

Affinia Manhattan Boosts Guest Satisfaction, Revenues with Fax/Copier/Scanner from TTI ; Provider of self-service business center technologies to showcase its solutions at IH/M&R Show Nov. 8-11 in New York, Booths 3053 / November 2008

TTI WebScan System Interfaces to MyHMS PMS from InnPoints Worldwide; TTI Technologies International imports text and images from passports and driver's licenses directly to the MyHMS property-management system from InnPoints / October 2008

Juliet Hodge Joins TTI to Streamline Customer Relations, Quality Control; As Hotel Relations Manager, Hodge to serve as liaison between TTI and hotels to streamline communications and assess need for new guest-service technologies / August 2008

TTI Technologies' Luggage Tag/Phone Card Kiosks Helping Jazz Hostels in New York; TTI Technologies International develops proprietary solution for six properties to better serve international travelers/guests at check out and increase revenues / June 2008

ID/Passport Scanners from TTI Tackles Charge-back, Identity Fraud Issues and More; TTI Technologies International offers the only system that imports text and images from passports and driver's licenses directly to a hotel's Windows-based property-management system in less than 10 seconds / May 2008

TTI's 'ConciergeOnDemand™' Services Now Showing at 100th Hotel; New self-service entertainment ticketing system to be showcased in Booth #244 at the 2008 Asian American Hotel Owners Assn. Annual Convention March 26-29, 2008 / February 2008

Telecharge.com to Provide Ticketing for TTI's 'ConciergeonDemand' Lobby Kiosk; New guest service and revenue tool to be showcased at the IH/M&R Show in New York, November 11-13 at the Jacob K. Javits Convention Center in Booth No. 3053 / November 2007

TTI Brings 'Concierge on Demand' Services to Hotels as Guest-Service, Revenue Tool; Portland Square Hotel in NYC is first to use the self-service entertainment ticketing system; Ideal for independent hotels with fewer than 200 guestrooms/ September 2007

TTI Taps Talents of Oumou Bah to Drive Customer Relations, Quality Control; As Hotel Relations Manager, Bah to serve as liaison between TTI and hotels to streamline communications and assess need for new guest-service technologies / August 2007

TTI Teams with Sorbis to Provide One-Stop-Shop for Wireless Networking and Business Center Services / February 2007
.
.


To search Hotel Online data base of News and Trends Go to Hotel.OnlineSearch

Home | Welcome| Hospitality News | Classifieds| One-on-One |
Viewpoint Forum | Ideas&Trends

Please contact Hotel.Onlinewith your comments and suggestions.