 ALBUQUERQUE,
N.M. � OCTOBER 12� InnPoints
Worldwide, a leading provider of reservation solutions for hotels worldwide,
has named Tia S. Hobgood as Director of Client Services. Hobgood is charged
with leading the Revenue and Relationship Enhancement Department (RRED),
also known as Client Services, which services InnPoints� 1,800-plus hotel
clients.
As the InnPoints Worldwide portfolio of hotels continues to grow and its suite of services expands, Hobgood will be working closely with the team to ensure the RRED department maintains their excellent levels of customer service. She will be implementing new strategies to increase revenues further for member hotels through in-depth revenue management training, best practices in online marketing and full utilization of InnPoints� state-of-the-art technologies. �As a major GDS and reservations technology provider, InnPoints Worldwide is continuously enhancing its GDS/CRS technology while growing its loyal customer base,� said Alison Cowan, Vice President of Sales. �The timely addition of Tia Hobgood will bring great benefits to the Client Services department and to InnPoints Worldwide customers as a whole.� Hobgood most recently held the position of Director of Revenue Management for Heritage Hotels and Resorts, a New Mexico based collection of seven properties. To InnPoints Worldwide, Hobgood brings her much sought after revenue management expertise, including over fifteen years experience in all aspects of hotel electronic distribution and online marketing. "The combination of InnPoints� strategic technology solutions and its seasoned team of hands-on portfolio managers has created one of the very best GDS/CRS solutions available today,� said Hobgood. �It is great to see all the properties that have been clients for so many years. The InnPoints family just keeps getting better and better, and I�m looking forward to enhancing our suite of services and our clients� experience even further."
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