News for the Hospitality Executive
Ten Quotes Addressing the Topic of SERVICE
by John Hogan, October 15, 2010
I believe that each of us has truly GREAT and original ideas at different times in our lives. We are likewise inspired by others at times by reading their books or sometimes a simple quote.
I often use quotes in my columns, as reinforcements for a position I have or providing credit to others who provided me with an inspiration or a starting point. I also use quotes in many of my training presentations as well, in both the full programs and in breaks. I know they are effective, as I receive requests for copies from many participants following these sessions.
Below are ten quotes that address the topic of SERVICE.
1. Service Is The Opportunity to
John Hogan is a successful hospitality executive, educator, author and consultant and is a frequent keynote speaker and seminar leader at many hospitality industry events. He is Co-Founder of a consortium (www.HospitalityEducators.com) of successful corporate and academic mentors delivering focused and affordable counsel in solving specific challenges facing the hospitality industry. www.HospitalityEducators.com is a membership site offering a wide range of information, forms, best practices and ideas that are designed to help individual hoteliers and hospitality businesses improve their market penetration, deliver service excellence and increase their profitability. Special introductory pricing is in effect for a limited time that also includes a complimentary copy of LESSONS FROM THE FIELD- A COMMON SENSE APPROACH TO EFFECTIVE HOTEL SALES. If readers would like to contribute to the site, please submit your material for consideration to Kathleen@hospitalityeducators.com. We are interested in expanding our global networks and resources as we support our membership.
|Also See:||Hospitality Conversations - Understanding the Developing Perspectives in Quality Assurance (Part 2 of 2) / Dr John Hogan / October 2010|
|Hospitality Conversations – Understanding the Developing Perspectives in Quality Assurance Part 1 of 2 / Dr John Hogan|
|Hospitality Conversations: Examining the Learning Options Available in the Hospitality Field / Dr John Hogan / July 2010|