News for the Hospitality Executive
KABA Enhances Saflok, ILCO Web Support Portals; Delivers Online Training,
Help Services for Expanding Latin American Client Base and Dealer Network
Hotel Technology Leader Provides Online Multi-Lingual Documentation, Comprehensive
Training Webinars, Installation Videos, Manuals, FAQs to Support Growing International Presence
QC, CANADA – November 23,
2010 – KABA
provider of Saflok and ILCO
it enhanced the service and support
capabilities of its Saflok and ILCO support websites. The
enhancements increase KABA’s training,
installation and support capability for its expanding international
Saflok and ILCO dealers and clients in Latin America and
elsewhere. New features include online multi-lingual
documentation and training materials. KABA can also organize online
that support installation, utilization, and other topic-specific
modules for clients around the world.
KABA Selected for Largest Hotel Project in Panama
Extending its Latin American presence, KABA was recently tapped for the largest hotel project in Panama. It also completed its first Saflok electronic door lock installation in Brazil, and began its third construction installation for Mayan Properties in Mexico.
KABA recognized the need for on-site support and it invested resources to build and implement a network of local service and support professionals. Each Latin American KABA distributor sells, installs, trains, and professionally supports hospitality operators in their countries. If a problem arises, a KABA distributor can be at a hotel within the same day.
The enhanced Saflok and ILCO support websites have over 10,000 registered users who utilize its expanded services. Dealers and clients access the sites’ complete portfolio of training videos, support instruction, and multi-lingual documentation offerings from a secured login page to quickly resolve technical and implementation issues and get professional answers to questions.
KABA is known internationally for reliability and service
“KABA is known internationally for its reliability and service, and our new web-based training, service and support modules are valuable additions our dealers and users can utilize anytime, anywhere," said Goran Necak, vice president of International Sales for KABA. “The Latin American hotel market is expanding rapidly and KABA’s combination of local professional support and installation services and online training are essential to every operator."
KABA recognizes hotels and their guests have high expectations of service, and that hotel operators view service as the key differentiator. “With our Latin American expansion, KABA stands alone in its investment and dedication to localized service,” Necak said.
About KABA, Saflok, ILCO
KABA is a globally active, publicly traded security corporation. With its “Total Access” strategy, KABA specializes in integrated solutions for security, organization, and convenience at building and information access points. KABA is also the world market’s number-one provider of key blanks, key cutting and coding machines, transponder keys, and high-security locks. It is a leading provider of electronic access systems, locks, master key systems, hotel locking systems, security doors, and automatic doors. www.kaba.com/lodging-products
Saflok joined KABA 2006. Saflok is a market innovator with 30 years of experience designing, manufacturing, and distributing electronic locks and systems. Its solutions are installed globally in the hospitality, lodging, multi-housing, and commercial markets. Saflok is committed to delivering best in class solutions that help properties achieve improved operations and reduced costs. www.saflok.com
ILCO is a division of KABA. The ILCO brand is known worldwide for electronic locks that offer exceptional quality and technology innovation at competitive prices. ILCO is also a leader in key blanks, automotive transponder technology, key cutting/duplication machines and brass replacement cylinders. www.ilcolodging.com.
KABA, Saflok, ILCO
Marketing Communications Manager
7101 Presidents Drive, Suite 250
Orlando, FL, USA 32809
Phone: +1 (407) 438-7949
Julie Keyser-Squires, APR
180 River Springs Drive NW
Atlanta, GA 30328
Phone: (404) 256-5512
Centre Sheraton Montreal Hotel Improves Guest Experience and
Satisfaction with KABA’s RFID Next-Generation Lock System; KABA’s ILCO
RFID System Gets Guests into Their Rooms Every Time / October 2010
and OpenWays Partner to Implement World’s First MobileKey Guest Access
Locking System; KABA Works with OpenWays for SmartPhone Check-In
Technology / October 2010
RFID Lock System Implemented in 5,900 Rooms at CityCenter in Las Vegas;
KABA RFID Installation Delivers Future-Focused Guest Service Benefits
for Luxury Resort / August 2010
Integrates with Control4®; Electronic Lock Leader Completes
Agreement to Enable Smart Room Interoperability With Control4 /
Unveils Integration with OpenWays; SAFLOK™ Introduces New Remote Access
Technology at IH/M&RS 2009 / November 2009