Suquamish Clearwater Casino Resort
Selects Agilysys Software Suite
Resort Implements Property Management,
Point of Sale, Guest Marketing Solutions
CLEVELAND � May 19, 2010 � Agilysys, Inc. (Nasdaq: AGYS), a leading
provider of innovative information technology and hospitality software
solutions, has announced that Suquamish Clearwater Casino Resort in Suquamish,
Wash. has selected a comprehensive software suite by Agilysys, including
solutions for property management, point of sale, guest marketing and document
management, to streamline operations at the 85-room property.
"We wanted integrated software solutions that are flexible and easy
to use, and Agilysys provided the complete package," said Rich Purser,
general manager at Suquamish Clearwater Casino Resort. "These software
solutions already achieve what others on the market are just beginning
to talk about. We are confident the systems will give us more control over
our business, help us reach new heights in guest service and position us
for future business opportunities."
Suquamish Clearwater Casino Resort is using the following solutions
from Agilysys:
-
Visual One� property management system, a comprehensive and fully
integrated property management solution that offers a wide range of features
and functionality, including front office operations, guest history, housekeeping,
reservations management and more. The resort is using the Visual One Retail
POS system to manage its retail outlets, the Visual One Sales & Catering
module to manage conference and banquet operations and the Visual One Spa
Management solution to track spa employee work schedules, make spa appointments
and send e-mail confirmations to spa guests.
-
InfoGenesis� POS system, an award-winning point-of-sale software
solution that combines powerful reporting and configuration capabilities
in the back office with an easy-to-use touch-screen terminal application.
Designed for multi-unit operations common in hospitality environments,
the system can manage any combination of dining, bar, room service and
gift shop operations. Features include real-time reporting capabilities,
packages and prix fixe menus, signature capture, multi-language capability
and advanced sorting, filtering and grouping options. Gift card integration
between the InfoGenesis POS system and the Visual One property management
system gives guests the option of paying for rooms, meals and spa appointments
with a gift card.
-
Guest eMarketing (GeM) solution, a feature-rich guest correspondence
and marketing management solution that enables properties to create cost-effective
and highly personalized e-mail campaigns. With GeM, Suquamish Clearwater
Casino Resort can send promotional offers, reminders, newsletters and surveys
and obtain data that leads to improved performance.
-
DataMagine document management system, a patented solution that
automatically captures, indexes and archives all business-critical documents
and reports. The property is using the DataMagine Signature Capture module
to digitally capture guest signatures at check-in. Signatures are stored
for future online retrieval, enabling quick settlement of disputes and
eliminating costly write-offs.
"We are proud to include Suquamish Clearwater Casino Resort among our Native
American customer base," said Tina Stehle, senior vice president and general
manager of Agilysys Hospitality Solutions Group. "Our comprehensive
software suite � with solutions for property management, point of sale,
guest marketing and document management � will help streamline operations
and maximize revenue potential while enhancing guest service and giving
the property a competitive edge."
Situated on a wooded bluff overlooking the Puget Sound, Suquamish Clearwater
Casino Resort offers the quintessential Northwest getaway. Pampering guests
with rustic elegance and a wide array of amenities, the property features
an 85-room waterfront hotel, full-service spa, zero-entry pool, high-tech
meeting spaces and live entertainment as well as a 30,000-square-foot casino
with more than 1,300 slot machines and 31 table games. In keeping with
the vision of the Suquamish people, the resort is a celebration of northwest
Native American culture and tradition. Suquamish Clearwater Casino Resort
is owned and operated by Port Madison Enterprises, an economic agent of
the Suquamish Tribe.
About Agilysys, Inc.
 Agilysys
is a leading provider of innovative IT solutions to corporate and public-sector
customers, with special expertise in select markets, including retail and
hospitality. The company uses technology � including hardware, software
and services � to help customers resolve their most complicated IT needs.
The company possesses expertise in enterprise architecture and high availability,
infrastructure optimization, storage and resource management, identity
management and business continuity; and provides industry-specific software,
services and expertise to the retail and hospitality markets. Headquartered
in Cleveland, Agilysys operates extensively throughout North America, with
additional sales and support offices in the United Kingdom, Singapore and
Hong Kong. For more information, visit www.agilysys.com. |