News for the Hospitality Executive
| CALGARY, June 16, 2010 – Guest Tek Interactive
a world-class provider of integrated broadband technology solutions,
the transition of all PCH Hotels & Resorts to their fully-converged
OneView™ HSIA platform. Following the installation at The Battle House,
Mobile, AL, Guest-Tek’s OneView™
Internet will provide
first-class connection service to more than 2,000 guest rooms and more than 335,000 sq ft of meeting room space across PCH’s 8 Alabama properties.
The eight PCH hotels, known as the Resort Collection of Alabama Robert Trent Jones Golf Trail, range from 90 to more than 400 guest rooms and have meeting spaces of all sizes. The hotels combine advanced technology, a resort atmosphere and Marriott expertise. Winners of multiple service excellent awards from the Marriot and Renaissance brands, PCH properties are regularly listed on Zagat’s Top US Hotels and Spas.
PCH Resorts was looking for a solution for their properties that would let each hotel benefit from a new revenue stream as well as reduce their operating cost. Utilizing Guest-Tek’s OneView Internet solution, which includes meeting management capabilities, the hotels can now seamlessly manage in-house groups with pass codes, public IPs, and bandwidth allocation. These features, combined with custom solutions from Guest-Tek’s Event Services team and a comprehensive reporting tool, have allowed the hotels to increase both efficiency and revenue.
Sean Miller, Director of IT at PCH Resorts said, “From a technology perspective, we were analyzing ways to delight our guests, while still making money in this economy. Selecting Guest-Tek was the best way to accomplish both goals. The Guest-Tek HSIA solution gives us control over pricing and provides visibility into how the system is being used, allowing us to be flexible in servicing our guests’ needs. We couldn’t be happier with the service levels provided by their company, while also seeing the difference it means to our bottom line.”
Arnon Levy, CEO of Guest-tek™ commented, “We have expanded our OneView Internet solution with features like Meeting Management and Bandwidth Controls to ensure that hotels keep 100% of the HSIA revenue. We empower properties like PCH to take control of this important part of guest service.”
Guest-tek™ is the world’s largest provider of IP based technology solutions for the hospitality industry. Guest-tek’s™ OneView™ platform provides hotels with converged data, video and telephony services. Guest-tek™ is a preferred vendor to major hotel brands, providing services including network design, procurement, customized UIs, implementation, network management and in-house post sales customer support to 2,566 properties and over 425,000 rooms.
The Company's head offices are in Calgary, Alberta, and have major support facilities in Irvine, California, Atlanta, Georgia and
Warsaw, Poland as well as Sales offices located throughout North America and Europe. For more information about Guest-tek™, go to www.guest-tek.com.
President & Chief Executive Officer
Telephone: +1 (866) 509-1010
announces a new milestone: OneView™ reaches ‘100 million’ user logins
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