News for the Hospitality Executive
Englewood, Colo. – June 2, 2010 – Last month Destination Hotels & Resort launched a new custom condominium and vacation home reservations program that allows guests to select specific units, secure rates, book the unit online and receive immediate confirmation of their reservation. The company is the only multi-property resort management company to offer this type of system, which integrates the online condominium booking engine directly with PAR Springer-Miller’s SMS|Host Hospitality Management System, the companies reservations system. Destination is offering this new system at Sunriver Resort and will be rolling out this convenient new program at Wild Dunes in June, Destination Resorts Hawaii later this summer and other condominium properties in the collection over the next year.
“This provides a new, convenient service for guests who enjoy the comforts of a condominium or private home while on vacation,” said Jim Pavisha, senior vice president of rental management services and hotel development. “On the surface, this might not seem revolutionary, but it is. Guests who often book condominiums and private homes online typically can select individual units and see rates, but need to call or email the resort or owner to check availability and finalize the reservation. The new system we just launched at Sunriver allows for everything to be completed online and guests receive immediate confirmation of their booking.”
The new booking engine also allows customers more efficient searching when selecting a vacation rental. Guests can search by specific criteria and view multiple units and price points within a single search allowing for easy comparison during the decision making process.
“For our resorts that offer a large inventory of individually owned condominiums and private homes, this new integrated system allows us to immediately capture the reservation online while seamlessly and automatically updating the unit availability in the SMS|Host System,” added Pavisha. “It’s a seamless process that allows for the resort to better manage its inventory and rates for condominium owners.”
Destination developed the condominium booking engine in partnership with Saber Hospitality Solutions and PAR Springer-Miller Systems.
Destination offers one of the largest collections of professionally managed condominiums and private homes at properties in premiere destination resorts such as Sunriver Resort, Wild Dunes, Destination Resorts Hawaii, The Gant, Destination Resorts Vail, Manor Vail Lodge, Vail Cascade, Hotel Telluride and Destination Resorts Snowmass. The Destination vacation rental collection allows guests to book residential-style units with the comforts of home and the amenities of a full-service hotel such as concierge service, daily housekeeping, centralized check-in desk, high-speed Internet access and in many cases food and beverage and dining options spa services, grocery pick-up and delivery and much more.
About Destination Hotels & Resorts
Destination Hotels & Resorts is the fourth largest independent hospitality management company in the United States with more than 30 luxury and upscale hotels, resorts and conference centers. The company has developed a variety of initiatives to better serve its communities, stakeholders and customers including Destination Earth, an environmental sustainability program, and the Destination Delivers guest loyalty program, which provides the best available offers to members. Destination operates properties in key metropolitan areas and resort markets including Washington, D.C., Denver, San Diego, Santa Fe, Aspen, Los Angeles, Palm Springs, Houston and Lake Tahoe. Destination is a subsidiary of Los Angeles-based investment, development and management firm Lowe Enterprises. For more information on the properties in the Destination Hotels & Resorts collection, please visit www.destinationhotels.com or to join Destination Delivers, visit www.destinationdelivers.com.
About PAR Springer-Miller Systems
PAR Springer-Miller Systems, Inc. is a leading provider of hospitality management solutions that meet the technology needs of all types of hospitality enterprises including city-center hotels, destination spa and golf properties, timeshare properties and casino resorts worldwide. The SMS|Host Hospitality Management System is distinguished from other property management systems with its truly integrated design and unique approach to guest service. The SMS|Host product suite, including more than 20 seamlessly integrated, guest-centric application modules, provides hotel/resort staff with the tools they need to personalize service, exceed guest expectations, and increase revenue. For more information on how PAR Springer-Miller Systems sets the pace in the hospitality industry, visit www.springermiller.com.
For high resolution, downloadable pictures of properties in the Destination Hotels & Resorts collection, please visit www.leonardo.com/destination.
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