News for the Hospitality Executive
|SAN DIEGO (October 22, 2009) – ResortCom
International, which provides resort management, rental, reservations
and travel services and financial services to the vacation ownership,
fractional and luxury resort industry, has announced Hannah Zulueta as
its new director of sales.
Zulueta brings over 12 years of experience in the hospitality industry. She started her career with RCI Management in 1997 and later returned to ResortCom as the customer relations manager. Zulueta reenergized her team and increased service levels to over 45,000 timeshare owners. Her efforts also won her the 2003 Gold ARDY for Customer Relations. In her sales and marketing positions, Zulueta has constantly achieved over 100 percent of the set sales goals.
“We’re happy to have Hannah as part of the team again,” said Small. “She excels at maintaining solid relationships with business associates, and as ResortCom continues to grow, her industry knowledge, organizational skills and strong initiative will be invaluable resources.”
Zulueta will concentrate on the rental aspects of the company and is in charge of all sales activities. She will also facilitate the development of new resorts and help convert inventory into ResortCom’s Suite-Getaways portfolio, a source for wholesalers and travel agents that offers timeshare and fractional resort owner rental programs in the United States, Mexico and other destinations.
“I see a shift in the travel industry where consumers now have greater access to travel options and an increased need for a travel specialist to sort through these options,” said Zulueta. “My focus will be to support ResortCom’s travel sales partners as they help travelers to research and create their next vacation. Using a travel agent specialist helps customer save valuable time and money.”
Previously, Zulueta worked as the business development manager for ResorTime, where she developed the Lifecycle marketing approach to foster systematic and continuous business relationships with her customers. She has also served as the special events and marketing manager for the City of Los Angeles’ historic Olvera Street.
Zulueta holds a bachelor’s degree in business administration with an emphasis in marketing from California State University, San Bernardino.
About ResortCom Elite
Based in San Diego, ResortCom Elite is the luxury division of its parent company, ResortCom International, provides concierge and owner services, resort operations and financial services to private residence clubs, luxury fractional ownership properties and condo hotels. Under the direction of Chairman John Small and President Jeff Healy, ResortCom International’s 200 employees in offices in California and Florida and 800 employees worldwide at its resorts, provide exceptional services to over 50 clients worldwide and more than 200,000 satisfied owners at resorts in the Caribbean, Mexico and the U.S. (including Hawaii). For more information, visit http://www.resortcom.com.
2110 El Cajon Blvd.
San Diego, Calif. 92104