World�s Leading Hospitality Technology
Consulting Partnership Created
November 12th, 2009 � Two of the world�s leading Hospitality Technology
Consulting firms have created a global partnership that will provide unparalleled
services to the hospitality industry.
HACL (Hospitality Automation Consultants Ltd., USA) and Pertlink (Pertlink
Ltd., Hong Kong) have more than 100 years combined hospitality and consulting
experience covering the major continents and an extensive client mix. HACL
and Pertlink play an instrumental role in successfully pioneering the implementation
of new technologies and techniques for streamlining operations that also
enhance the customer experience.
The new entity brings together industry-leading domain knowledge. Their
global reach allows hospitality companies to work with one firm that
can fulfill all the technology and hospitality consulting needs of their
business.
Lester Spielman � President and CEO of HACL said of the partnership;
�Dave Berkus, my partner at HACL and I are very excited about the synergy
behind the partnership which perfectly leverages the infrastructure and
telecoms expertise from HACL and merges it into the unique guest-experience
expertise from Pertlink thereby providing a one-stop shop for the client.�
Terence Ronson � Managing Director of Pertlink added; �We live in a
global village. The advent of new technologies has made change the
only constant in this evolving global hospitality environment. This partnership
helps our partner hospitality groups to make sense of it all and apply
these efficiently and cost-effectively. Our goal is to work with clients
on a global basis and we are confident this partnership provides the correct
platform to do just that.�
The two firms grew from opposite sides of the world with HACL in the
U.S. and Europe, and Pertlink in Asia. By combining their global insights
of the industry, the partnership can help businesses avoid unnecessary
time-consuming analysis, starting projects with an understanding of what
works among emerging products and technological systems designed for the
hospitality industry.
As hotel brands expand worldwide, they look to work with firms who
can translate their corporate strategy to new regions while remaining sensitive
to local cultural nuances. Having had far-reaching experience of operating
in the global marketplace, the newfound partnership of HACL and Pertlink
can help do just that.
Some of the unique areas of expertise that the new joint venture brings
to the hospitality industry are the experience of identifying emerging
hospitality technology companies and assisting these companies in bringing
their products to new geographic markets.
Providing the legal and financial framework required to penetrate new
geographic areas, the partnership oversees everything from the initial
hiring of the country manager to acting as guardians for the parent entity.
HACL and Pertlink have an international network of industry-proven personnel
that ensure their success in any market. The venture empowers their clients
to fully control the customer experience. HACL and Pertlink achieve this
by sharing their insights through decision processes and providing experienced
and structured vendor qualification.
The two companies draw from a global talent network, allowing the partnership
to cover technical, operational and management areas of a hospitality project
from concept to delivery.
About HACL
Based in California, USA, HACL has been providing services to the Hospitality
industry since 1979 when the firm was founded to provide consulting services
to both vendors and hotel organizations. A member of the Society
of Telecommunications Consultants, HTNG, HFTP, and other industry associations,
the partners of HACL combine to provide experience deeply rooted in hospitality,
with clients from among the largest hotel chains to newest independent
properties. HACL has helped its clients bring to market the newest
technologies to enhance the operating environment and guest experience,
particularly in the areas of in-room systems and guest-facing technologies.
The firm is recognized as a leading expert in telecommunications strategies,
one of the areas most challenged in the hospitality industry due to reduced
payback and increased guest expectations for connectivity. HACL also
has successfully provided the services and infrastructure for vendor firms
expanding into new continents, and is credited with a number of major vendor
expansions over the years. Partner Les Spielman, HACL founder, is
recognized as a leader in telecom advances in hospitality. Partner
Dave Berkus, a member of the HFTP Hall of Fame, is known for his deep understanding
of new technologies and leadership in advancing the use of these throughout
the industry. http://www.hacl.net
About Pertlink
Headquartered in Hong Kong, Pertlink was established in 2000 and since
that time has been involved with numerous unique and pioneering projects
that became world famous and trendsetters. The Rosedale on the Park (Hong
Kong) was featured on CNN when it became Hong Kong�s first cyber boutique
Hotel in 2001, and when the Langham Place was launched, it was heralded
as Asia�s most technologically advanced hotel. Pertlink designed and put
together the unique technology for TANGULA the luxury train service that
will run from Beijing to Lhasa when its licenses are approved. It steered
the Sofitel Wanda Beijing during the 2008 Olympics in it�s quest to establish
new levels of technology for this re-launched brand. Most recently, Pertlink
was involved in several exciting projects, one of them the PuLi (Shanghai).
And to coincide with the 2010 Shanghai EXPO, is helping in the launch of
the Zendai Himalaya (Shanghai) and Guoman Hotel (Shanghai).
Pertlink manages the successful Hospitality Technology Forum for HOFEX,
and participates in various regional and global conferences. Terence Ronson
is an active member of the ISHC, HFTP and HTNG. http://www.pertlink.net