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News for the Hospitality Executive |
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Hot Topic Webinars to Educate Hospitality Professionals |
| The PA Tourism & Lodging Association (PTLA) has developed a series of “webinars” to allow hospitality professionals to refine their knowledge on important industry topics while never leaving their office. Topics for these one-hour sessions were developed with input from PTLA members to be of value to hourly employees as well as all levels of management. Below is a calendar of upcoming topics and dates: August 11, 2009 • 2:00 – 3:00 pm Bed
Bugs and the Hospitality Industry: Little Bugs, Big Problems
Presenter: Jeffrey White, Cooper Pest Solutions September 8, 2009 • 2:00 – 3:00 pm Online
Bookings – Myths and Realities
Presenter: Josh Graham, TravelCLICK October 13, 2009 • 2:00 – 3:00 pm Women
as Leaders
Presenters: Monica Gould, Strategic Consulting Partners Julie Coker, Hyatt Regency Philadelphia November 10, 2009 • 2:00 – 3:00 pm Food
& Beverage Topic (to be determined)
Presenter: To be determined December 8, 2009 • 2:00 – 3:00 pm Loss
Control & Claim Scenarios
Presenter: Keystone Insurers Group January 12, 2010 • 2:00 – 3:00 pm PA
Room Tax & Other Lodging Tax Questions
Presenter: Keith Clark, Shumaker Williams, P.C. February 9, 2010 • 2:00 – 3:00 pm Human
Resources HOT Topic
Presenter: To be determined March 9, 2010 • 2:00 – 3:00 pm Effective
Employee Relations
Presenter: Angela L. Thomas, Latsha Davis, Yohe & McKenna, P.C. April 13, 2010 • 2:00 – 3:00 pm Safety
& Security Topic (to be determined)
Presenter: To be determined May 11, 2010 • 2:00 – 3:00 pm Customer
Service Strategies for Success
Presenter: Mary E. Foltz, Service Counts! All that is needed to participate is a phone (the call is toll-free) and computer with internet access. Cost is $49 for PTLA members and $69 for non-PTLA members. For more information and to register, please visit the PTLA website at <http://www.patourism.org/webinars/>. The PA Tourism & Lodging Association is a private, non-profit, membership-based association that exists to advocate, support, promote and enhance the tourism and lodging industry within the Commonwealth of Pennsylvania. It provides lobbying, education and professional development opportunities, information and other resources as well as value-adding services to its members to ensure their—and the industry’s—ongoing growth and success. |
| Contact: Eric Adams PA Tourism & Lodging Association Director of Publications & Technology 128 Walnut Street Harrisburg, PA 17101 (717) 232-8880 x104 [email protected] |
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