News for the Hospitality Executive
The New Normal – What is It and How It Impacts
Hotel Sales and Revenue Managers
Web Cast May 15, 2009
|May 6, 2009 - Any hotel sales person and revenue manager
can tell you demand patterns are different than they have been in the past.
The question then becomes -- will this pass at some point soon and demand
patterns of the past ‘snap’ back to 2007 levels place or have been demand
patterns been permanently or semi permanently altered?
Reporting on the Association of Corporate Travel Executives (www.acte.org) in Washington DC, Tom Belden in the Philadelphia Inquirer April 13 described the term. “People in the travel business now have a fresh buzzword to describe what's happening. The term is new normal, meaning that airlines, hotels, conference centers, and car-rental companies are expecting their revenue has plunged to levels that could be typical for years to come.”
“This is an incredible opportunity for hotel sales and revenue managers to develop processes in alignment with this paradigm shift in the economy,” Says Carol Verret. “There is a new economy emerging -- how hotels plug into this will determine success!”
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This web cast will focus on:
This web cast should be attended by Revenue Managers, Directors of Sales,
Sales Managers and GMs that manage the sales process.
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Carol Verret And Associates Consulting and Training offers training services and consulting in the areas of sales, revenue management and customer service primarily but not exclusively to the hospitality industry. To find out more about the company click on www.carolverret.net. To contact Carol send her an email at firstname.lastname@example.org or she can be reached by cell phone (303) 618-4065. Visit www.hotelsalesblog.com.