News for the Hospitality Executive
MONTVALE, N.J. (May 15, 2009) ─ Dolce Hotels and Resorts, a privately held operator of 24 upscale hotels, resorts and conference hotels in North America and Europe, today announced the appointment of Stephen Bello, a 22-year hospitality veteran, as general manager of the 168-room Lakeway Resort and Spa, which it manages on Lake Travis in Austin, Texas.
He will be responsible for overseeing all aspects of the facility’s management including operations, finance, human capital, sales, marketing, public relations, customer relations and information technology. Lakeway Resort’s 24,000 square feet of meeting space qualifies it as one of the largest hotel conference centers in the greater Austin area.
For the last two years, Bello was managing director of Hawks Cay Resort, a 40-acre complex on Duck Key, Fla., which includes a 177-room luxury hotel, 250 villas and an 85-slip marina. During his tenure, he managed a $40 million renovation and developed a service culture to improve guest and employee experience.
Earlier, he was corporate director of operations for RockResorts in Broomfield, Colo., where he acted as the asset manager for the company’s owned properties, provided leadership to the company’s owned and managed hotels and assessed new projects. In that role, he helped the company develop a policy on sustainable business practices.
From 2004 to 2006, Bello was president of Classic Hospitality, a multiunit operator of five hotels and six restaurants located in metropolitan Washington, D.C. From 2003 to 2004 he was general manager of The Madison Hotel in Washington. In 2002 he was general manager of The Hotel Hershey in Hershey, Pa., where he provided direction for a $30 million renovation project.
He was general manager of Ritz-Carlton hotels in Philadelphia; Rancho Mirage, Calif.; Dubai, United Arab Emirates; Amelia Island, Fla.; and Hawaii from 1993 to 2002. He started his career as conference services manager at The Doubletree at Lincoln Center in Dallas in 1986 and was assistant food and beverage manager at Amelia Island Plantation from 1988 to 1989.
Bello was awarded a bachelor of science degree in hospitality management and culinary arts in 1980 from Johnson and Wales University, Providence, R.I. He also studied real estate investment and financial accounting at Georgetown University, Washington.
The Lakeway Resort and Spa features three restaurants, business center, fitness center, outdoor pools, heated whirlpool, water sports at an adjacent marina on Lake Travis, golf on four nearby courses and the San Saba Spa. Each guest room is equipped with high-speed wireless Internet service, a dual-line telephone, lighted work desk, 32-inch flat-screen TV with in-room movies and satellite stations, coffeemaker, hair dryer and iron and ironing board.
Dolce Hotels and Resorts, headquartered in Montvale, N.J., and Paris, is majority-owned by Broadreach Capital Partners and employs approximately 4,000 worldwide.
Its portfolio of iconic hotels, resorts and conference centers includes Lakeway Resort & Spa in Austin, Texas; Dolce Sitges in Barcelona, Spain; Seaview, near Atlantic City, N.J.; Dolce Hayes Mansion in San Jose, Calif.; Dolce Chantilly in France; and Aspen Meadows Resort in Aspen, Colo.
Dolce Hotels and Resorts has earned a reputation for creating inspiring working and learning environments through its superior cuisine and amenities, productive facilities and design and dedicated, personalized customer service. Additional information is available at www.dolce.com.
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