News for the Hospitality Executive
Weston, Fla. – May 6, 2009 – Hyatt Regency Bonaventure Conference Center & Spa is proud to announce two recent accolades for outstanding efforts from the hotel’s staff. Global Hyatt Corporate awarded Food & Beverage Director Carlos M. Morales with “Director of Food & Beverage of the Year 2008” for medium size hotels. The Bonaventure’s Human Resource team was lauded with “Human Resource Team of the Year 2008” for medium size hotels. The “Medium Size” category includes hotels with 400 to 599 rooms.
Global Hyatt Corporation presents the awards annually. Nominations are made by hotel General Managers. Only one winner per category is selected from all U.S. domestic Hyatt hotels. Criteria are based on candidates’ outstanding achievements in the following areas:
“Both awards acknowledge noteworthy achievements in boosting overall morale, revenue and productivity at Hyatt Regency Bonaventure,” said General Manager Fred Euler. “Our F&B constantly innovates to deliver excellent dining experiences, while Human Resources have assembled and motivated a staff of outstanding individuals who make our hotel shine.”
Through Morales’ efforts, transient overall F&B improved five percent, total F&B service improved 14 percent and quality of F&B improved three percent. For meeting planners, Bonaventure had F&B growth in several key areas; most notably a 23 percent increase in Overall Satisfaction with Entire Experience and 13 percent increase in Overall Satisfaction with Event Phase.
Hyatt Regency Bonaventure’s Human Resources’ accomplishments include positively impacting Maritz scores; achieving a 98 percent completion on the Employee Engagement Survey, making Hyatt Regency Bonaventure number one in the company for employee satisfaction by expanding their association relation activities. HR also effectively partnered with several local businesses in Weston, Fla., promoting education as well hosting and participating in numerous charity events throughout the year.
About Hyatt Regency Bonaventure
The Hyatt Regency Bonaventure Conference Center & Spa completed a $100 million renovation in September 2006 and became a Certified Green Lodging Hotel in April 2008. The AAA-rated Four Diamond hotel offers 501 luxurious rooms and a conference center covering more than 60,000 square feet of meeting space. With the AAA-rated Four Diamond Ireland’s Steakhouse and two casual dining outlets, a world-class spa, four swimming pools, a nature trail and access to first-rate tennis and golf facilities, the hotel caters to all business and leisure needs. For more information, please visit www.bonaventure.hyatt.com
About Global Hyatt Corporation
Global Hyatt Corporation, headquartered in Chicago, is one of the world’s premier hotel companies. The hotels owned, operated, managed or franchised by its subsidiaries provide authentic hospitality to guests in 45 countries through a passionate commitment to personalized service, cultural relevance, and the environment. Global Hyatt subsidiaries own, operate, manage or franchise more than 365 hotels and resorts worldwide under the Hyatt®, Hyatt Regency®, Hyatt Resorts™, Grand Hyatt®, Park Hyatt®, Hyatt Place®, Hyatt Summerfield Suites® and Andaz™ brands with additional properties under development on five continents. Global Hyatt Corporation is also the owner of Hyatt Vacation Ownership, Inc., operator of Hyatt Vacation Club®. The success of Global Hyatt is driven by the commitment and energy of the thousands of men and women around the world who provide exceptional service to hotel guests. From the U.S. and Canada, reservations for any Hyatt hotel worldwide may be obtained by calling 1-800-233-1234 or visiting www.hyatt.com
Cheryl Andrews Marketing
Hyatt Hotels & Resorts
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