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Guest Check Continuing into Third Season Offering Inspection Services
for Nantucket Island Resorts, Nantucket’s Premiere Hotel Collection

GOLDEN, CO, April 10, 2009 – Guest Check Inc., a leading Hospitality Consulting firm that provides guest experience inspections, announced today that Nantucket Island Resorts (NIR), a collection of 5 premiere hotels on Nantucket Island, have reengaged the services of Guest Check for the third consecutive year.   

Since 2007, Guest Check has worked with the NIR management team to raise the hospitality standards of their staff. Such programs have included a customized inspection program and onsite and phone assessment reports for both the sales and reservation call staff.   “Our inspection teams provide NIR with insightful, actionable information which NIR management can readily use to ensure their guests leave with nothing short of a remarkable experience”, commented Derek Wood, president and founder of Guest Check.  “Our unique reporting platform allows a level of perceptive detail not found in many other “mystery shop” type services.  This detail gives the management team tools to promote, inspire, and train staff as needed.”

“We have been impressed with Guest Check’s ability to provide the level of detail we need to ensure an exemplary guest experience,” said Khaled Hashem, Managing Director of NIR.  “Our hotels are held in very high regard and we are continually trying to raise the bar, and this relationship has been constructive in maintaining objectivity to set higher goals. We look forward to continuing our relationship with Guest Check and to benefiting from their expertise.  Many of our guests have been coming to our properties year after year, and knowing the finer details of the guest experience allows us to be certain they will continue to return.”

Wood added “Guest Check is quickly becoming a preferred partner and vendor of choice for many of the finest hotels, restaurants and resorts throughout North America and the Caribbean, and we are delighted that Nantucket Island Resorts has chosen Guest Check in this continued endeavor.”

About Nantucket Island Resorts

Nantucket Island Resorts owns a unique collection of premier hotels, cottages, island residences, and marina: The Wauwinet, a Relais & Châteaux property; White Elephant; White Elephant Hotel Residences; Jared Coffin House; The Cottages & Lofts; and Nantucket Boat Basin. For more information please visit www.nantucketislandresorts.com

About Guest Check
                                                                               Guest Check is a leader in customer satisfaction assessment.  Specializing in the hospitality industry, Guest Check helps businesses to measure and maintain the quality and effectiveness of guest services and physical property management. Our research and reporting of the guest experience assists our clients in assuring they meet or exceed their own internal expectations, and are often used to obtain or maintain AAA or Mobil ratings.  For more information visit,  www.theguestcheck.com  or email info@theguestcheck.com


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Contact:
Guest Check
Derek Wood
 303-991-6173
derek.wood@theguestcheck.com
www.theguestcheck.com

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