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WESTPORT, CT. MARCH 2, 2009 - Hay
Creek Hospitality announced today the launch of �The Hay Creek Management
System��, a dynamic new hotel management system specifically designed for
upscale full service independent boutique inns and small hotels in the
30 to 100 room range.
�As a small independent property, competing with
the national brands can be trying, to say the least. After all you still
have to run your business more efficiently than they do, but with less
resources and far less margin for error� said Norman MacLeod, founder and
president of Hay Creek Hospitality. The Hay Creek Management System�� integrates
innovative policies and procedures at the property level with centralized
services and affordable web-based, scale-appropriate solutions�the same
methods employed by some of the largest and best hotel companies in the
world. �In today's economy it�s harder than ever for small independent
inns and hotels to make payroll, let alone a profit� added MacLeod.
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The Hay Creek Management System is at the core
of the dramatic turnaround in performance
at the Centennial Hotel, Concord NH
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Our specialized system is designed specifically for
upscale boutique Inns and hotels that are new build projects, underperforming
turn around properties or for the owner who may require professional support
or want to take a step back from the �owner-operator� role. The Hay Creek
System�� is a complete operating program that brings operations, sales
and marketing, food and beverage, centralized accounting, human resources,
design and capital improvement services to each managed property. �Thinking
outside the box mentality is not for the faint of heart. It takes a solely
focused, highly specialized and experienced team that can artfully blend
the requirement of financial success with the delivery of passionate hospitality�
MacLeod stated.
About the Management Company:
 Founded
in 2005 by Norman MacLeod Hay Creek Hospitality is a full service management
company that combines veteran hospitality industry experience with fully
integrated management systems that were specifically designed for the small
upscale property. Hay Creek specializes in the development and management
of upscale full service boutique Inns, hotels and resorts in the 30 to
100 room range throughout New England and the mid Atlantic states.
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