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 Kohler Hospitality Selects LMG Data Mining
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Award winning hotel company taps LMG’s Returnity™ services
to spearhead electronic guest communications program
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Tempe, AZ – January 21, 2009 – LMG Data Mining, a leading provider of data warehousing and business intelligence services to the luxury resort industry, has been selected by Kohler Hospitality to develop a personalized guest communications program for its collection of award-winning properties, including the AAA Five Diamond American Club, LMG President Tom Littleton announced today.

“We’re thrilled to have the opportunity to work with Kohler and look forward to developing and tailoring a series of strategic e-mail applications through our Returnity™ program, allowing them to not only communicate with their guests on a personalized, frequent basis, but ultimately increasing repeat business, growing their proprietary email database and optimizing guest spending,” said Littleton. 

LMG’s Returnity™ application creates electronic communications that allow hotels and resorts to communicate with their guests through a series of one-to-one programmable emails messages, reservation confirmation, pre-arrival message and departure note via specifically designed software that resides on the property. 

“Returnity™ is a proven, powerful communications/marketing tool, and given LMG’s track record and distinguished list of luxury properties, we’re confident these initiatives will have an immediate impact on our overall marketing strategies and profitability, while allowing us to further enhance the overall guest experience,” said Shawn Boeldt, manager of reservations & leisure sales.

Kohler’s collection of properties include The American Club, Inn on Woodlake, The Carriage House and Riverbend, all located in Kohler, Wisconsin. 

LMG DATA MINING
Founded in 1998 and headquartered in Tempe, Arizona, LMG Data Mining is a leading provider of data warehousing and business intelligence services for the luxury resort market.  Through its data mining services and Returnity™ email confirmation program, LMG has enabled over 150 hotels and resorts in North America and Europe to implement successful guest communication strategies based on guest travel and decision patterns.  For further information visit the website at www.lmgdata.com, email:  information@lmgdata.com or call (480) 756-9700.

KOHLER
The American Club is listed on the National Register of Historic Places and has received the AAA Five Diamond resort-hotel recognition for 23 consecutive years. Destination Kohler is home to championships golf courses at Whistling Straits and Blackwolf Run, the nine restaurants of The Kitchens of Kohler and The Shops at Woodlake, River Wildlife, Sports Core and other resort properties. Destination Kohler is located in the Village of Kohler, Wisconsin, 55-miles north of Milwaukee and two-and-a-half hours north of Chicago. For additional information on Destination Kohler, visit www.DestinationKohler.com.

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Contact:

Tom Littleton
President
(480) 889-1150
tom@lmgdata.com

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