January
12, 2009 � FCS Computer Systems announced today that FCS iServices IP touch
screen content engine for hotel guests has been designated a Nortel Select
Product. Through this designation, Nortel recognizes iServices as a leading
technology that strategically complements the Nortel CS1000, Hospitality
Messaging Server 400, and IP Phone 2007 offering for hotels.
iServices achieved Nortel Select Product status based on Nortel�s analysis
of the FCS Computer Systems� business plan and input from Nortel customers.
Additionally, FCS Computer Systems successfully completed compatibility
testing in a Nortel lab environment, earning the complementary designation
of Nortel Compatible Product.
The iServices application allows hotels to deliver easy-to-use services
and information resources directly to today�s technology-savvy guests.
It is designed to drive guest-focused services and information to the touch
screen of a Nortel IP Phone 2007 in hotel guest rooms. It can display a
variety of dynamic content such as information about hotel amenities and
local attractions as well as weather, flight and stock market information.
iServices also allows guests to request service items for the room,
set wake-up times and Do-Not-Disturb status, or book restaurant reservations
via a touch screen interface.
�The hospitality industry has long relied on in-room telephone/network
service as a revenue source. However, increasing mobile telephony,
decreasing long-distance phone revenue and the growth of new network services
are driving a rapid technological change in what communication technology
is available to the hotel guest. Guests now expect feature-rich information
streams, and hoteliers need to deliver it at a lower cost than ever,� said
Antonio Dimilia, President of FCS North America. �FCS iServices addresses
this challenge, as hotels combine all their applications (voice, TV, high-speed
internet, in-room controls and staff networking) onto one IP network infrastructure,
to streamline services and add compelling new applications.�
As part of the Select Product Program, Partner Advantage contracted
Nortel resellers in North America can order the iServices product through
Nortel, providing Nortel customers access to FCS Computer Systems as a
recommended third-party product via Nortel channel partners.
About FCS Computer Systems:
FCS has over 25 years� experience as a software vendor specializing
in the hospitality market. Over 4,000 hotels around the world rely on FCS
technology for their day-to-day operations. iServices is one element of
the company�s overall hospitality customer service/hotel revenue stream
portfolio.
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