Montreal,
Canada (January 14th, 2009) � In today�s mobile society, Internet service
is a must-have amenity in the hospitality industry. Both business and leisure
travelers expect quick and reliable connections in hotels, convention centers
and resorts around the world. Guest link failure can dramatically cut guest
satisfaction and loyalty, and in the end, business revenues.
�Between critical needs for connecting to business email or VPNs and
the growing demand for bandwidth for applications like Slingbox, Skype,
YouTube and social networking sites, guest demand can cripple IT infrastructure,�
said Jean Pascal Hebert, vice president for business development at Elfiq
Networks, a leader in bandwidth management and network availability solutions.
�If guests don�t get the access and response they expect, they will stay
somewhere else in the future, and worst of all, they�ll tell their colleagues
and friends about their experience.�
Elfiq Networks� Link Balancers help hospitality providers ensure high
guest satisfaction scores by improving the connectivity experience, reducing
guest support requests, and deliver maximum performance from existing infrastructure,
even as guest demand and numbers grow.
Through a partnership with Nomadix, a global leader in public and guest
Internet access solutions, Elfiq link balancers allow hospitality IT managers
to proactively add and manage multiple concurrent ISP links, including
low-cost DSL and cable modem links as well as emerging technologies like
WiMax and point-to-point wireless networks. Elfiq�s automatic, seamless
and transparent failover protection ensures maximum uptime and throughput
optimization based on customer-defined policies. By combining Nomadix access
gateways with Elfiq link balancers, hospitality providers can prioritize
and segregate traffic to better manage bandwidth and ensure that guests
remain blissfully unaware of any trouble on the line.
�Since the installation of the Elfiq Link Balancer, our guest complaints
have disappeared and our guest comments regarding Internet have turned
from a negative to a positive,� said Scott Sommerville, president of FLG
Hospitality, management group at the Sheraton Independence Hotel just south
of downtown Cleveland, OH. �We couldn�t be more pleased with the positive
impact it has made, and we look forward to continuing this relationship
and working with your company at our other properties. Thank you again
for your time and effort." Elfiq�s Link Balancers were selected from more
than 300 vendors at the 2008 Hospitality Industry Technology Exposition
and Conference (HITEC) as a HITEC FAVE technology solution for the hospitality
industry, along with Nintendo�s Wii and Sony Electronics. |